Reviews for Inn on the Twenty
Reviews
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4.8 out of 5 rating
4.8
Excellent
74 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
Awards
74
+117
User photos
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Caeden Sent on 13/10/20261.6 out of 5 rating1.6-
Quality of service 1 out of 5 rating1.0
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Response time 4 out of 5 rating4.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Won't accommodate, despite my mother's passing.
We had to cancel our August 2027 wedding following my mother’s passing earlier last month. We reached out about a refund of our $3000 deposit given the circumstances.
The venue’s VP of Sales initially discussed refund options, but after they consulted with management, we were told their cancellation policy is firm and non-refundable. However, their VP also stated they would normally only allow 12-month postponements, yet offered us 2 years as “goodwill.”
We gave them nearly 11 months’ notice to rebook the date, which is well within any standard resale window.
The inconsistencies in how this was handled have left us frustrated. If you’re considering this venue, understand that their flexibility appears selective, and you may not get straightforward answers about what happens if your plans change.
The venue itself is beautiful, but the customer service during a difficult time wasn’t what we hoped for. -
Quality of service
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Kyla Sent on 03/01/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing venue!
We had our wedding May 2025 and it was honestly the most amazing day, Becky and the team were so great to work with! We were able to have our smaller wedding of only 30 people and for such an amazing price/package on top of that. Becky met every request we had or pointed us in a better direction in order to achieve the vision we had for our special day. Most of our communication was done through email since we are currently living in the UK, and every email was answered very promptly.
We had our ceremony outside in the cavesprings vineyard and every detail was so gorgeous and breathtaking. Becky also met me before walking down the aisle which really helped calm me down before the ceremony.
In between the ceremony and dinner, Becky and the team set up each table exactly how we requested and it was honestly so stunning. The whole evening was so beautiful and we feel very blessed, we couldnt recommend Becky and this venue enough!
Thanks so much to Becky and the team at Inn on the Twenty.
-Kyla and Emanuele xx-
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+6 Photos
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Quality of service
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Emily Sent on 01/09/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Every Detail Taken Care Of
We had our wedding at Inn on the Twenty, with ceremony at Cave Springs this summer and truly had a wonderful experience (and stay for the wedding weekend as well). We chose this venue as the setting is beautiful on it's own, without us needing to add much, and because the food selection and quality is excellent! Becky helped us throughout the planning process and was calming, organized, and responsive. Stacey was with us on our wedding day, and she thought of every detail, even making sure there were snacks set aside for us after our ceremony. Inn on the Twenty and all of the staff were able to take care of so many details from setup/takedown to the wedding cake and we were able to focus on being present during our wedding day.
Our room was spacious, beautiful, comfortable, and the attention to detail at every step was so appreciated! -
Quality of service
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Larisa Sent on 14/07/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue!
We will never stop talking about our wedding day! It was truly unforgettable, thanks to the exceptional service we received throughout the entire experience. Our ceremony took place at the stunning Cave Spring Vineyard (Escarpment Site), and our reception followed at the beautiful Inn on the Twenty in the Windows Room.
While the breathtaking venues initially sold us, it was the care and attention we received during the planning process that left the most lasting impression. Grace Foster and Grace McQuarrie were incredibly helpful from the start, guiding us through the site visit, contract details, and all the early planning stages.
Our main point of contact and day-of coordinator, Becky Lane, was outstanding. She was professional, organized, and always quick to respond to our many questions. On the big day, everything ran flawlessly. Becky and her team went above and beyond to set up our ceremony and reception spaces, transforming our vision into reality with so much care and attention to detail.
One moment that stood out: after the ceremony, my husband wasn’t feeling well and developed a headache. Becky showed genuine compassion, bringing him Gatorade and peppermint oil to help — a small gesture that meant so much and showed just how dedicated she was to making sure we were both taken care of.
And the food! Our guests are still raving about their meals days later. Every part of the experience, from planning to the final bite of dinner, exceeded our expectations.
We couldn’t have asked for a better venue or team. We’re so grateful and highly recommend both locations and the wonderful staff who made it all possible! -
Quality of service
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Rebecka Sent on 01/12/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If I could do it all over again I would, thanks to the team at Inn on the Twenty!
It’s been nearly two months since our wedding at Inn on the Twenty, and our guests are still raving about it every time we see them. Becky Lane, our coordinator, and her team were absolutely amazing and so so nice. She made the entire process enjoyable and stress-free. I truly couldn’t be more thankful! The venue was stunning, and the food was incredible. We couldn’t recommend Inn on the Twenty for a wedding venue more!
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Quality of service
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Ashlynn Sent on 07/10/20244.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Breathtaking Venue
After venue touring many locations, we fell in love with the Cave Springs / Inn on the Twenty option through this venue. We absolutely love the Vineyard and was extremely fortunate to have a back-up plan when we needed to make a weather call due to the rain. Everything was set-up so beautifully and exceeded our expectations. It was a spectacular night and we wouldn't change a thing.-
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+2 Photos
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Quality of service
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Diana Sent on 25/07/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Small Wedding in July 2024
We hosted our wedding ceremony and reception at the Inn on the Twenty in July 2024. We worked with Becky as our coordinator and she helped everything to run seamlessly! We had our ceremony in the Cave Springs Vineyard Retreat and our reception in the Vintner’s Cellar. Both spaces looked wonderful in photos and all of our guests commented on the excellent food and service. Everyone had a great time! I would highly recommend the Inn on the Twenty for your own wedding and I’m hoping to return to the Inn for more of my own special meals and events! -
Quality of service
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Tasmine Sent on 12/03/20244 out of 5 rating4.0-
Quality of service 3 out of 5 rating3.0
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Response time 5 out of 5 rating5.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great experience but some work needed
We had an absolutely wonderful experience with our coordinator Grace who was helpful the whole process. Our day of coordinator Stacey was also 10/10 and helped make the day run so smoothly! Pricing was generally fair as we had an off season wedding in November. Guests also has a wonderful time. However we had a few things that happened with the bar closing early, and additional charges from our cocktail hour. We were aware of the cost of the cocktail hour and that it was dependent on how many were ordered. It was way more than was written on our sheet (and because it was $10 per cocktail you can imagine the shock at the cost). However, the issue wasn't the cost itself, but that over 1 month after our wedding date- when we thought we had made all the final payments, we received this invoice which we were not prepared for (and were actual on our honeymoon when we got it...so you can imagine we didn't have much extra to spend!). I would suggest going forward a better system to complete all payments either shortly after (or before the wedding- with a cut off amount for cocktails so you do not go overbudget). This experience is what lowered my ratings unfortunately. But besides this, gorgeous venue, quiet place with accommodations on site. -
Quality of service
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Samantha Sent on 14/01/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical Wedding Day at Inn on the Twenty
Everything about our wedding at Inn on the Twenty was perfect! From our initial meetings and communication with our coordinator Grace, we felt at ease. She is extremely organized, professional and helped make this sometimes stressful process feel very manageable. Every deadline was communicated to us ahead of time, Grace made wonderful recommendations about timing, food, the structure of the entire day, and was very flexible with any little detail we needed assistance with! Our day of coordinator Becky, was invaluable to us as she made sure everything on the day ran smoothly - even when we forgot our marriage license! Becky is genuine, organized and responsive - she helped us set everything up the day before, made sure everything looked beautiful.
We couldn't believe how beautiful this venue was for our wedding. The grounds at Cave Spring are immaculate, the ceremony space was gorgeous and the Inn on the Twenty Windows Room was the perfect size for our 100 guests. We received many compliments about the food, cake and SO enjoyed our food on our wedding day. If you are looking for a classy, naturally beautiful and intimate venue with awesome food at a great price, we highly recommend Inn on the Twenty!-
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+7 Photos
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Quality of service
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Rachel Sent on 27/11/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Well oiled team
We had a great experience having our wedding at Inn on the Twenty. The team went out of their way to ensure everything ran smoothly.
Grace was our primary contact prior to the wedding and Ioana was our assigned day of coordinator.
I was a little nervous not meeting Ioana more then a few days in advance of our wedding but she is a true professional and got everything done and organized the day of. There were minor difficulties such as the golf cart breaking down and being unable to take our elderly family members to the ceremony site, and some difficulties with our flower delivery. Ioana handled all of these beautifully and myself and family did not need to worry about it at all.
The food was delicious and they are very accommodating for all dietary requirements.
Overall we were blown away by the team and had a fabulous wedding. We are still receiving compliments from our guests about how well the event ran. -
Quality of service
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