Reviews for Holiday Inn Hotel & Suites St. Catharines

Reviews

+4 User photos

• Brad B. Sent on 28/09/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Professional

  Maria was on top of things here!
  Leading up to the wedding Maria was great with any changes that were being made(within reason) and could accommodate what was asked for.
  The day of the wedding, she was on top of every detail that was discussed with myself and the couple that were married. She was keeping up with the other departments to make sure that everything was accurate.
  The reception went off without a hitch and the couple could not have been happier.
  

  Maria was on top of things here!
  Leading up to the wedding Maria was great with any changes that were being made(within reason) and could accommodate what was asked for.
  The day of the wedding, she was on top of every detail that was discussed with myself and the couple that were married. She was keeping up with the other departments to make sure that everything was accurate.
  The reception went off without a hitch and the couple could not have been happier.
  
• Courtney D. Sent on 26/03/2024
  4 out of 5 rating

  4.0
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    4.0 out of 5 rating
    4.0
  • Response time
    3.0 out of 5 rating
    3.0
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    5.0
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    4.0
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    4.0

  Started Our Wedding Off Right

  We ended up booking a meeting room (Chardonnay Room) and our wedding block. The suite rooms were good quality and photogenic for getting ready. It worked out well for our wedding. The rates were competitive and it was an easy process to book. Added bonus they offered a partnership for transportation which took one more task off my list.
  
  The couple, half of wedding party and some family stayed night before. Went to dine at restaurant, they were able to accommodate us with little notice and the service was great.
  
  Only cons was that there was a hockey team staying who were consistently knocking at the doors night before. Most of rooms were near each other, but a few who booked early ended up with older rooms on the first floor near the high traffic elevators. Also elevators were quite slow. Did also feel quite underwhelming when communicating with staff during stay - didn't feel like we were the newlyweds or any sort of excitement from them.
  
  Maria was fantastic at booking in the Chardonnay Room - it was affordable and key in us managing bride and groom being married at same space.
  
  Kim was super helpful in getting wedding block and transportation sorted.

  We ended up booking a meeting room (Chardonnay Room) and our wedding block. The suite rooms were good quality and photogenic for getting ready. It worked out well for our wedding. The rates were competitive and it was an easy process to book. Added bonus they offered a partnership for transportation which took one more task off my list.
  
  The couple, half of wedding party and some family stayed night before. Went to dine at restaurant, they were able to accommodate us with little notice and the service was great.
  
  Only cons was that there was a hockey team staying who were consistently knocking at the doors night before. Most of rooms were near each other, but a few who booked early ended up with older rooms on the first floor near the high traffic elevators. Also elevators were quite slow. Did also feel quite underwhelming when communicating with staff during stay - didn't feel like we were the newlyweds or any sort of excitement from them.
  
  Maria was fantastic at booking in the Chardonnay Room - it was affordable and key in us managing bride and groom being married at same space.
  
  Kim was super helpful in getting wedding block and transportation sorted.
• Jacob T. Sent on 07/10/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  The new renovations are stunning!

  I've been at multiple events at the Holiday Inn and Maria, James, and all the staff are so kind and helpful! The recent renovations have elevated this space to a new level. Kylee & Stephens wedding was so gorgeous, highly recommend this Holiday Inn!

  I've been at multiple events at the Holiday Inn and Maria, James, and all the staff are so kind and helpful! The recent renovations have elevated this space to a new level. Kylee & Stephens wedding was so gorgeous, highly recommend this Holiday Inn!

  Holiday Inn Hotel & Suites St. Catharines's reply:

  Thank you Jacob for your kind words. I look forward to working with you (DJ Thomek) for future events at the Holiday Inn & Suites Parkway Social Conference Center in St. Catharines.
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• Amanda L. Sent on 25/07/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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  July 22, 2023 wedding

  We had our wedding held at the Holiday Inn. The staff were so helpful and were absolutely great they made the night run smoothly.
  Everything from the decor to the food was spot on.
  I would highly recommend anyone looking for an indoor wedding to check out the holiday inn

  We had our wedding held at the Holiday Inn. The staff were so helpful and were absolutely great they made the night run smoothly.
  Everything from the decor to the food was spot on.
  I would highly recommend anyone looking for an indoor wedding to check out the holiday inn

  Holiday Inn Hotel & Suites St. Catharines's reply:

  Hello Amanda & Ryan
  
  Thank You Amanda for the positive review. It was an honor to work with you, and your mother-in-law Kim on planning your wedding day. It truly was a pleasure helping to plan your special day.
  
  Loved the surprise first look photo session! Can’t wait to see the photos.
  
  On behalf of the staff and myself at the Holiday Inn & Suites Parkway Social Conference Center we would like to Congratulate you both.
  
  Looking forward to helping you both with your future events.
  
  Kindest Regards
  Maria Warden
  Maria.warden@honhotels.com
  www.heartofniagara.ca
  905 704 5646
  
• Kristina P. Sent on 04/05/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Great venue

  Maria our corrodinater was amazing. She was extremely helpful and gave us all the advice we could need when it came to timelines and decor. We had a great experience with this venue. The overall result was beautiful and we would recommend this venue to others getting married.

  Maria our corrodinater was amazing. She was extremely helpful and gave us all the advice we could need when it came to timelines and decor. We had a great experience with this venue. The overall result was beautiful and we would recommend this venue to others getting married.

  Holiday Inn Hotel & Suites St. Catharines's reply:

  Thank You Kristina for the kind words.
  It was my pleasure working with both you and Darrell on making your day everything that you had both envisioned.
  Congratulations to you both!
  
  Kindest Regards,
  Maria Warden
  Heart of Niagara Hotels
• Elizabeth D. Sent on 04/08/2022
  4.8 out of 5 rating

  4.8
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    5.0
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    4.0 out of 5 rating
    4.0
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    5.0
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    5.0

  Best day of my life

  My husband and I had our ceremony and reception at the Holiday Inn in May of 2022 and it was such an amazing day. We wanted a location where our guests didn't have to travel between ceremony and reception, and we wanted a wedding package that didn't require much work from us. The Holiday Inn, by far, offered the best wedding package prices compared to other locations we looked at and the Holiday Inn had various wedding packages to choose from! We chose the highest package for our wedding and it went above and beyond our expectations. The ceremony and reception were held in two different, but wonderful, rooms. They were flexible with allowing us to come early to decorate the reception room and they decorated the ceremony room perfectly. The wedding coordinator and hotel manager were very attentive to what our wants and needs were and they were very easy to talk to. The meal was excellent and we received many compliments on it! The only major things we had to provide/find/worry about for our special day were: cake decorator, florist, DJ and photographer. The Holiday Inn pretty much covered everything else. On top of that, there were many extra bonuses to having our wedding there, such as, discounted rates for our guests if they stayed the night, a complimentary jacuzzi suite for my husband and I, complimentary cake cutting and much more! One other added reason we chose the Holiday Inn had to do with our dog. Our dog was our ring bearer and we needed a location that was pet friendly. The Holiday Inn went above and beyond in order to have our dog be apart of our special day. Stress free for me... best day of my life so far.

  My husband and I had our ceremony and reception at the Holiday Inn in May of 2022 and it was such an amazing day. We wanted a location where our guests didn't have to travel between ceremony and reception, and we wanted a wedding package that didn't require much work from us. The Holiday Inn, by far, offered the best wedding package prices compared to other locations we looked at and the Holiday Inn had various wedding packages to choose from! We chose the highest package for our wedding and it went above and beyond our expectations. The ceremony and reception were held in two different, but wonderful, rooms. They were flexible with allowing us to come early to decorate the reception room and they decorated the ceremony room perfectly. The wedding coordinator and hotel manager were very attentive to what our wants and needs were and they were very easy to talk to. The meal was excellent and we received many compliments on it! The only major things we had to provide/find/worry about for our special day were: cake decorator, florist, DJ and photographer. The Holiday Inn pretty much covered everything else. On top of that, there were many extra bonuses to having our wedding there, such as, discounted rates for our guests if they stayed the night, a complimentary jacuzzi suite for my husband and I, complimentary cake cutting and much more! One other added reason we chose the Holiday Inn had to do with our dog. Our dog was our ring bearer and we needed a location that was pet friendly. The Holiday Inn went above and beyond in order to have our dog be apart of our special day. Stress free for me... best day of my life so far.
• Nandana N. Sent on 09/07/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0

  Hindi wedding

  We had an exceptional experience at the
  Holiday Inn Suites for our very special day. Maria Warden took such amazing care of us through the entire process. She was professional, helpful, gave great suggestions, and was very attentive to all details. The day went off perfectly. Everything looked beautiful and classy. Maria was there to help through the day. She is truly such a warm and caring person. I couldn’t imagine the day without her help.
  The food was amazing. Everyone thoroughly enjoyed it and the chef really did a great job.
  I highly recommend this venue as it is beautiful, accommodating, and professional.
  Thank you a hundred times over!!! ❤️🙏🏽

  We had an exceptional experience at the
  Holiday Inn Suites for our very special day. Maria Warden took such amazing care of us through the entire process. She was professional, helpful, gave great suggestions, and was very attentive to all details. The day went off perfectly. Everything looked beautiful and classy. Maria was there to help through the day. She is truly such a warm and caring person. I couldn’t imagine the day without her help.
  The food was amazing. Everyone thoroughly enjoyed it and the chef really did a great job.
  I highly recommend this venue as it is beautiful, accommodating, and professional.
  Thank you a hundred times over!!! ❤️🙏🏽