Reviews for Four Points by Sheraton Winnipeg South
Four Points by Sheraton Winnipeg South
Winnipeg, ManitobaReviews
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Quality of service 4.9 out of 5 rating4.9
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Response time 5 out of 5 rating5.0
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 5 out of 5 rating5.0
Awards
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Featured
Nikita Sent on 21/09/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phenomenal Services!
Absolutely phenomenal from start to finish!
We recently had our wedding at the Four Points by Sheraton Winnipeg South, and I genuinely cannot say enough good things about our experience. After spending two years planning our wedding, I can honestly say choosing Four Points was one of the best decisions we made.
I have to start with Deanna, because she deserves a HUGE amount of recognition. I worked with Deanna for the entire two years leading up to our wedding, and she was an absolute godsend. When we first started planning, I honestly didn’t even know where to begin. I had approximately a million questions, concerns, ideas, changes, and probably more than a few ridiculous requests 😂 — and Deanna handled every single one with patience, kindness, professionalism, and genuine enthusiasm.
She was incredibly quick to respond, extremely informative, flexible, and so personable. I never felt like I was just another wedding on the schedule. She genuinely made me feel like she cared about making our wedding day exactly what we wanted it to be. Anytime I had a concern, she was on it almost immediately. Anytime I wanted to add something or change something, she was incredibly accommodating. Her communication throughout the entire two years was above and beyond what I could have hoped for.
And the hotel itself? Absolutely knocked it out of the park.
There were so many options available for food, desserts, drinks, lighting, and everything in between. The room was absolutely beautiful, clean, and perfectly set up for our event. We had plenty of time to set up beforehand and tear down afterward, and never once felt rushed or like we were being pushed out the door. We felt completely supported from beginning to end.
It honestly felt like they rolled out the red carpet for us.
The staff were phenomenal. Every person we interacted with was friendly, helpful, and genuinely pleasant. Even staff members who weren't directly working our event would smile, chat with us, and offer to help whenever we passed them in the hotel. That level of friendliness really stood out.
The hotel itself has such a beautiful, dark, modern aesthetic, and our rooms were gorgeous. They were bright, clean, comfortable, and incredibly well maintained.
We also ate at the hotel restaurant during our stay, and the food and service were fantastic. The portions were generous, the prices were very reasonable, and the service was phenomenal.
And then there was the wedding food.
WOW.
We received so many compliments from our guests about the meal we chose. The chef absolutely deserves recognition because the food was outstanding. Dinner service was also incredibly fast and organized. Nobody was sitting around waiting forever to eat, nobody was going hungry, and tables were cleared promptly. Everything just flowed.
The DJ included in our package was also fantastic. He kept the party going all night, was great about song requests, and had absolutely perfect timing. He knew when to keep things moving and when to let the party breathe. Our dance floor stayed busy, which is exactly what we wanted!
Another HUGE perk was the Presidential Suite that came with our package. We were able to access it at 8:00 AM on our wedding day, which was incredibly helpful. It was large enough for our entire wedding party to get ready comfortably, and having the additional complimentary ready room gave us even more space. It made the entire morning and getting-ready process so much easier.
From the moment we arrived until the moment we left, we felt incredibly well taken care of.
Four Points made us feel like we were the only wedding they had on their minds, even though I'm sure they are incredibly busy and constantly booked. Every detail felt organized, every question was answered, and every member of the staff went above and beyond.
But if I could give one person the biggest thank-you, it would be Deanna.
After two years of emails, questions, concerns, last-minute thoughts, additions, changes, and probably more “Hey Deanna, I have another question…” messages than she ever wanted to see 😂, she never once made me feel like I was being difficult or asking too much. She was always pleasant, reassuring, knowledgeable, and willing to help.
When you are planning something as important as your wedding, having someone like Deanna in your corner makes an enormous difference. She took so much of the stress out of the planning process and made me feel confident that everything would be taken care of.
And it was.
Our wedding day was everything we hoped it would be and more, and Four Points by Sheraton Winnipeg South played a huge part in making that happen.
We truly could not have asked for better service, better food, better staff, or a better venue experience.
If you are considering Four Points for your wedding or event, I cannot recommend them enough. And if you get the opportunity to work with Deanna, consider yourself extremely lucky. ❤️
Thank you to Deanna and the entire Four Points team for making our wedding day so incredibly special!
( Images of food were taken at our taste testing. Images of banquet hall and bedrooms were provided by Deanna promptly at my request)-
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+12 Photos
Four Points by Sheraton Winnipeg South's reply:
Hi Nikita,
Thank you so much for taking the time to write such an incredibly thoughtful review! ❤️ Your kind words truly mean more than you know.
It was such a pleasure and an absolute privilege to work with you over the past two years. From our very first conversation to your wedding day, I genuinely loved being part of the planning process. All of the questions, ideas, changes, and yes, even the “Hey Deanna, I have another question…” messages 😂 were never too much! Helping you bring your vision to life was something I truly enjoyed.
There is something so special about being trusted with such an important day in a couple’s life, and I’m so grateful you trusted me and our Four Points team to be part of yours. Hearing that you felt supported, cared for, and confident throughout the planning process is the greatest compliment I could receive.
I’m also so happy to hear how much you and your guests enjoyed the food, the room, the DJ, and all of the little details that came together to make your celebration so memorable. I will be sure to share your wonderful comments with our entire team and especially our culinary and banquet teams. They will be thrilled to know how much you appreciated their hard work!
Most importantly, I’m so glad your wedding day was everything you hoped it would be and more. Watching all of the planning come together and seeing the excitement and happiness on your wedding day is exactly why I love what I do.
Thank you again for allowing us to be part of such a meaningful chapter in your lives. It was truly a pleasure getting to know you both, and I will always look back on your wedding with such fond memories.
Wishing you both a lifetime filled with love, laughter, and many, many happy memories together!
With warmest wishes,
Deanna Caramanos
Four Points by Sheraton Winnipeg South
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Quality of service
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Ruth Sent on 11/10/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent, a really good place to tight the knots
Really good service
The hotel is beautiful
And the food sooooo goodFour Points by Sheraton Winnipeg South's reply:
Thank you Ruth and Willy!! We are so happy for you both and we will always remember Ruth dancing the night away and the very special surprise the very next morning! Congratulations on your marriage and your newest addition to the family!
Deanna :) -
Quality of service
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Kristina Sent on 05/10/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Day with Four Points!
Deanna is the coordinator and she is an absolute godsend! She was so patient answering my million questions, the communication was fantastic, replying within a day or two (she even communicated to me when she was going on vacation and let me know I wouldn’t hear back right away) and would offer ideas and recommendations when I needed them.
The food at our trial was absolutely delicious, the year leading up to the wedding, my husband would bring up how excited he was to have the food again atleast once a day lol. I’m happy to report the food was just as good when served to everyone there, we had many guests rave about it to us!
We were able to set up the day before and take down our decorations the day after, which meant we could spend our wedding day focused on us and not have to worry about set up.
The Day of was extremely well organized and the staff were lovely. Our guests have had nothing but positives to say about their experience with the staff and how great this venue was. We’re so happy that we went with Four Points as our venue!!!Four Points by Sheraton Winnipeg South's reply:
Hi Kristina,
Thank you for sharing your fantastic review! Our team had a blast hosting your wedding and your happiness is the best gift! 💝
Please come back and visit soon!
Love Deanna -
Quality of service
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Caitlin Sent on 17/07/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!
I don’t even know where to start, I could say 1000 great things about Four Points! I had the pleasure to meet and work with Deanna. She was amazing to work with! She got back to me in a timely fashion every time and always had an answer to my questions.
I loved having my ceremony and the reception in the same place so we didn’t have to have all our guests drive to multiple locations. Everyone loved the food! The DJ from Sensational Sound was awesome. He was so good at catering to all the different age types on the dance floor. I also loved working with vendors Dream Day Decor and Floral Fixx, they made the room look so beautiful! I would recommend Four Points over and over again!Four Points by Sheraton Winnipeg South's reply:
Hi Caitlin,
Thank you so much for your feedback on our venue…We truly appreciate it!
You and Matt were such a pleasure to work with. Your organization and kindness made planning your wedding so fun and not like work at all.
We wish you both a wonderful marriage and everything exciting that is still to come!
Deanna -
Quality of service
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Avery Sent on 26/09/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Most Wonderful Venue
Shawn and her team at the hotel are beyond amazing. From our walk through all the way to the wedding, communication was never a problem, Shawn always answered all my questions quickly and thoroughly. Although the venue is inside a hotel you would never guess it when inside the ballroom. The food and staff were both AMAZING. The bartenders Cole and Erin were polite and extremely nice, and all of our guests were very impressed with the dinner service as well. I found the prices very comparable to the other venues. It was important for me to find a venue that included everything as I did not want to have to deal with renting tables, chairs, getting food vendors….etc. The Four Points is amazing for anyone looking for an all inclusive or build your own package.Four Points by Sheraton Winnipeg South's reply:
Hi Avery,
Thank you so much for your feedback on your Four Points experience. It was a pleasure getting to know both you and Orval while working together to plan your wedding. Your vision came together and everyone had an evening full of wonderful memories!
Wishing you, Orval and Leo the very best in your married life together along with the exciting family adventures to come!!
Best Regards,
Shawn
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Quality of service
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Bevin Sent on 08/08/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Four Points = Amazing
Our experience with the four points was incredible. We originally planned for August 2020, and when the pandemic hit, Shawn was calm, responsive and genuinely cared to want to help us find the best solution. She patiently waited until we decided to postpone to 2021 (and then again to 2022) and eased any stress or concern of us having to do so.
We finally had our dream wedding July 2022, and every single member of the four points made it incredible. From the front desk who checked in all my family and the wedding party, to the servers, bartenders, DJ, etc, it was great. The food tasted amazing, the service was prompt, and the room looked perfect when we walked in.
Shawn is retiring this year, and they are gonna have massive shoes to fill. She was the number one reason we picked the Four Points, and it (and her) did not disappoint.Four Points by Sheraton Winnipeg South's reply:
HI Bevin,
Thank you for your feedback on your wedding experience with us.
Your wedding planning went thru challenges due to covid, however, you both persevered and the end result was the wedding you dreamed of!! It was such a pleasure to work with you on your wedding vision and so glad that it turned out the way you wanted. You and Mike have a wonderful partnership and have a terrific family. I know you will keep each other smiling…..wishing you all the very best that the future holds!!
Best Regards,
Shawn
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Quality of service
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Chantelle Sent on 26/07/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Had our wedding reception here - they took great care of us
We just had our wedding reception at the hotel on Saturday, July 23, 2022. We had excellent service from the hotel since the day we came in for our tour. Shawn K was our Events Coordinator. She is pleasant to work with, knowledgeable and is very organized. Both my husband and I were extremely impressed with her expertise and she was a lot of fun. I’m now sad the big day is over because I will miss emailing with Shawn on a regular basis. She took good care of us.
I would recommend this hotel because of the location (close to south-end of the city), price (we went with the all-inclusive wedding package which included open bar. The hotel offered a decent price per guest. The food at dinner service was delicious and came out hot. We have received several compliments from our guests regarding the food.
Loved the renovations done to the hotel and it was also nice and cool on a hot summer day. Rooms were nice and clean. We received a complimentary breakfast the next morning. Would definitely recommend to anyone whether you are planning on getting married there or if you need a place to stay. Staff were all wonderful as well. :)Four Points by Sheraton Winnipeg South's reply:
Hi Chantelle,
Thanks so much for your feedback. We very much appreciate your comments on your overall wedding experience with us. You and Pierre were such a joy to work with while assisting in making your dream wedding come to life.
Wishing you both the very best happiness in your married life together!
Best Regards,
Shawn Kuczek, Events Coordinator -
Quality of service
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Elyssa Sent on 09/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome Experience
We are so grateful that we have Four points as our reception! Shawn,the in house coordinator is heaven sent. I didn’t have to worry about the timing,talking to vendors as she took care of those even though our wedding is not the all in package and it worked for us so well! They adjusted for our requests and the highlight was the food! Our guests are saying how good the food was even for our picky guest! Complimentary hospitality suite and honeymoon suite was totally amazing!-
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+2 Photos
Four Points by Sheraton Winnipeg South's reply:
HI Elyssa,
Thank you so much for your feedback on your wedding experience with our Four Points. It was a pleasure working with you, learning from your creative ideas as well as assisting you with your wedding vision as it became a reality. So glad you felt spoiled in our Hospitality and Wedding Suites!!
Wishing you and Dan an amazing life together; you make a wonderful couple!
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Quality of service
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Tegan Sent on 03/05/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
amazing experience and would highly recommend!
we were so impressed with the service from shawn and the entire staff at four points sheraton south pembina. we heard nothing but compliments about how good the food was! it was so nice knowing decor, DJ and flowers for the reception were all taken care of through the hotel. we will recommend the hotel to anyone looking for a reception venue or even just a hotel to stay at!Four Points by Sheraton Winnipeg South's reply:
HI Tegan,
Thank you so much for your complimentary feedback on your wedding experience with us. So glad that all your guests had such a wonderful evening!
It was a pleasure working with you on making your wedding vision a reality.
I wish you, Travis and Emmie the very best towards a very happy life together. You make a terrific family!
Best Regards,
Shawn Kuczek, Events Coordinator -
Quality of service
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Chelsea Sent on 25/09/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Experience with 4 points Sheraton south was amazing !
Our wedding was September 2021 and Shawn and the Sheraton staff were amazing to work with. They were extremely flexible working with us through all the different covid restrictions . Shawn was always incredibly helpful and easy to get ahold of. The staff at our wedding were professional and friendly. The food was amazing. Guests are still talking about the food. I would 100% recommend having your wedding reception at the Sheraton !Four Points by Sheraton Winnipeg South's reply:
Hi Chelsea,
Thank you so much for your kind words and feedback on your wedding experience with us. Your guests all seemed to be enjoying themselves overall. I have also passed along your food compliments to our Executive Chef.
It was a pleasure working with you. You are such a creative person and we made a great team bringing your wedding vision to life!!
Wishing you and Aaron all the happiness and the very best in your married life together. -
Quality of service
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