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Reviews for Elm Hurst Inn & Spa

Elm Hurst Inn & Spa

Elm Hurst Inn & Spa

Ingersoll, Ontario
4.9 out of 5 rating, 39 reviews
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Reviews

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  • Quality of service
    4.8 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.8 out of 5 rating

Awards

39
  • Nicole
    Nicole Sent on 20/07/2025
    5 out of 5 rating
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    Beautiful and Romantic Setting

    One of the biggest factors that drew us to the venue was the beautiful property. It provided the perfect backdrop to our wedding and fit my aesthetic vision so perfectly. Apart from how obviously beautiful the property is, the staff are amazing. Although they probably have hundreds of weddings a year, they really are so attentive to your event. We had a lot of requests regarding food, drinks, and set-up, and the event staff always tried to fulfill our requests (and I’m pretty sure they fulfilled all of them). What’s more, on the day of our wedding, the venue coordinator and other staff were VERY detail oriented and went out of their way to constantly check on us if we needed anything. I have 3 honest critiques: 1. The lawn/ceremony chairs could use a really good cleaning. 2. Our steak course was overdone (however, I expected this with any banquet catering). 3. We requested to have specific slices of our cake set aside for us after and did not get them. All of these are not a big deal in the grand scheme of things. We still get so many compliments about the venue, the decorations, and the food a year later.
  • Terra
    Terra Sent on 28/10/2024
    5 out of 5 rating
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    Treated like VIP throughout the whole experience!

    Elmhurst & all the staff treated myself & my now husband like absolute gold from start to finish. I could not recommend this venue enough. 🤍

    Elm Hurst Inn & Spa's reply:

    Thank you Terra for your kind words! It was our pleasure to host your special day.
    Wishing you and Brandon all the best.
    Warm regards,
    Jen & The Elm Hurst Team
  • Ruth
    Ruth Sent on 02/07/2024
    5 out of 5 rating
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    🤩 amazing!

    The venue was absolutely stunning! We decided to make our life easier and stay at the venue the night before and have all our vendors come to us the day of. All our guests loved the space, the food and atmosphere. The Elmhurst team were a joy to work with and were very professional. They made everything easy for us and had so many thoughts and suggestions that gave us the perfect day. They knew how to make the day go without a problem. Special shoutout to Brittany for her genuine care, quick responses and customer care satisfaction!

    Elm Hurst Inn & Spa's reply:

    Thank you Ruth for your kind words! So happy your day was a memorable one and the Elm Hurst was a part of it.
    Wishing you and Matthew all the best.
    Warm regards,
    Jen Collins ~ Event Sales Manager
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  • Tonya
    Tonya Sent on 17/09/2023
    5 out of 5 rating
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    The PERFECT wedding venue!!

    Working with Jennifer and Brittany to plan my wedding at the Elm Hurst was an amazing experience. They were extremely professional and responsive, keeping me on track with wedding planning, both through e-mail and in person. Jennifer generously took time to show us the grounds and the many ceremony and reception spaces the Elm Hurst has to offer. It is such a beautiful space to have a wedding ceremony and reception - from the lush outdoor greens to the beautiful fountain out front, to the beautiful reception spaces. My partner and I chose to have our reception at the Carriage House and it was the best decision we made. It was the perfect size for our reception of 76 guests, and we liked that it was secluded from the main inn. The food was INCREDIBLE, my guests still tell me the food was amazing weeks after! I'm so glad this is what people will remember about my wedding. One of the best parts of having our wedding at the Elm Hurst was that a lot of our guests were able to book rooms at the Elm Hurst to stay overnight. The rooms were absolutely beautiful, clean, and well-kept. It was so nice that I was able to have breakfast with many of my guests the morning after. I would HIGHLY recommend the Elm Hurst as a wedding venue!!!
  • Alison
    Alison Sent on 11/07/2023
    4.8 out of 5 rating
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    Great experience

    I would 💯 recommend this venue. They were pleasant to work with and run a great show. Our day was perfect and they definitely played a huge part in this!!!
  • Teagan
    Teagan Sent on 17/01/2023
    4.4 out of 5 rating
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    Best Party Ever

    I originally booked my wedding in 2019 for the Elm Hurst Inn & Spa. They were super accommodating throughout the changing plans brought on by COVID. Our entire wedding team did change multiple times throughout the process, but that is not surprising considering the state of the wedding industry during COVID. My only complaint is that some of the Elm Hurst staff (specifically the hotel and bar staff, not the wedding staff), were rude to guests. Again, with COVID I am somewhat understanding, and all of the wedding specific staff were fabulous.
  • Okoko
    Okoko Sent on 13/08/2022
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    Outstanding wedding venue

    Our original wedding date was scheduled for 2021. Due to Covid we had to change our wedding date 3 times. Erin at Elm Hurst was very understanding and we were able to add a covid clause to our contract.
    Lesley at Elm Hurst took over Erin’s position. Lesley did an amazing job! She was very accommodating and she made sure that everything leading up to the wedding was exactly as planned.
    On the day of the wedding Lesley made sure that everything ran on time. Sergio and his team did a fabulous job behind the scenes and the set up and the food was mind blowing.
    I highly recommend this venue.

    Elm Hurst Inn & Spa's reply:

    Thank you Okoko so much for your kind words! We are so happy to hear that you day was a memorable one.
  • Kaitlin
    Kaitlin Sent on 11/07/2022
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    The Elm Hurst was perfect!

    We worked with Erin at the beginning stages of planning our wedding (e.g. showing us the venue), and Lesley for the rest, including the day of - both were wonderful! Lesley promptly responded to my MANY emails about various wedding details and always responded to all of my questions. On the day of, Lesley was very organized and ensured that everything ran smoothly - a few of our guests even noticed and commented on this, saying that they were very impressed. Lesley checked in with us multiple times throughout the day to make sure that we had everything we needed, which we really appreciated. Thanks Lesley! :)

    As for the venue itself, my husband and I are so happy with our decision to have our wedding at the Elm Hurst! It is such a beautiful venue with picturesque scenery that made for so many stunning photo opportunities. We had our ceremony on the Front Lawn in front of the fountain, and so many of our guests commented on not only how beautiful it was, but how a light breeze carried a refreshing mist from the fountain that made the ceremony all the more enjoyable. We had our reception in the Carriage House, which perfectly accommodated our smaller wedding (60 guests). We loved that the Carriage House felt like our own private venue within the venue, as it is outside of the hotel. The food was incredible - everyone raved about it, even days later! And the honeymoon suite for the night of (the Lord Connaught) was amazing - we are already planning to book it again for our first anniversary. Overall, we would highly recommend the Elm Hurst to anyone! :)
  • Megan
    Megan Sent on 27/06/2022
    4.8 out of 5 rating
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    The best wedding venue!

    The team at Elm Hurst were absolutely incredible and made us feel so special from beginning to end! Honestly if you need a sign to choose Elm Hurst for your wedding venue, this is it!! Lesley was our wedding coordinator and made everything run so smoothly. We had to postpone a and she was super helpful in finding us an alternate date. She always responded promptly and was eager to answer all of our questions. We sat down with both Lesley & Sergio (banquet manager) 2 days prior to go over absolutely everything (which soothed my type A brain lol) and we left feeling like we had nothing to worry about which was absolutely correct! On the day of the wedding, we felt spoilt from the staff at Elm Hurst who always made sure to keep us fed and hydrated and we even ended the night with a surprise gift in our hotel room from Lesley which was so sweet! Highly recommend!!
  • Sierra
    Sierra Sent on 06/06/2022
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    Perfect Wedding

    Elm Hurst Inn and Soa was the absolute perfect wedding venue, we really couldn’t have asked for a better location to host our special day. The building itself and the grounds are so beautiful but it is the service that really sets Elm Hurst apart. We had a very long process with this wedding, with not one but two postponements due to COVID and the staff at Elm Hurst was nothing but kind a supportive throughout the process. This really made a stressful time so much more manageable. Lesley and Sergio were both so excellent in their roles coordinating the wedding. The food at Elm Hurst is also fantastic. Many of our guests said it was one of the best weddings they have ever been to and we definitely owe that to Elm Hurst! Thank you!
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