Reviews for Clarion Hotel & Conference Centre
Clarion Hotel & Conference Centre
Abbotsford, British ColumbiaReviews
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Quality of service 4.7 out of 5 rating4.7
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Response time 4.6 out of 5 rating4.6
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Professionalism 4.7 out of 5 rating4.7
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Value 4.7 out of 5 rating4.7
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Flexibility 4.6 out of 5 rating4.6
Awards
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Featured
Shaya Sent on 26/05/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing choice in venue
My wife and I had both our ceremony and reception at the Clarion, and it was truly a phenomenal experience from start to finish. Over the last year, we had the pleasure of working with Nicole while planning our wedding, and she was absolutely amazing every step of the way. We chose the Mt. Baker package, which was perfect for everything we wanted, and Nicole made the entire process feel so much easier with how accommodating, organized, and supportive she was.
Since the wedding, we’ve received countless messages from our guests raving about the food and the overall service. Although I can’t remember everyone’s names because the day went by so quickly, I want to sincerely thank all of the staff who worked our wedding. Every single person was kind, professional, and truly helped make our day feel special and seamless.
There honestly wasn’t a single moment throughout the entire planning process that didn’t exceed our expectations. We are so grateful to Nicole and the entire team for making our wedding day so wonderful. I’ll absolutely be recommending the Clarion to anyone I know who is getting married, and I hope we get the chance to come back again someday.Clarion Hotel & Conference Centre's reply:
Thank you so much for your wonderful review Shaya! We're so happy you and Hailey had a great day, and it was such a pleasure getting to know you both and being a part of your special day! Congratulations, we wish you all the best!! -
Quality of service
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Jordan Sent on 14/10/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Most Perfect Venue
We wanted to say a huge thank you for making our wedding day so wonderful. Everything was perfect and totally exceeded our expectations. So many of our guests raved about the food and our photographer told us that is was the best food she'd ever had at a wedding! We have to agree that it was all so beautifully presented and delicious.
Working with Katie was a dream and we felt that everything we asked for was perfectly executed. We also want to say a special thank you to Maria, the server at the head table who went above and beyond to make sure that we were taken care of. She made us feel so special! We would highly recommend the Clarion as a venue to anyone looking for a seamless wedding day 🙂 We hope someone we know gets married there so that we get to experience the amazing venue (and food) all over again.
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+2 Photos
Clarion Hotel & Conference Centre's reply:
Thank you SO much for such a wonderful review, Jordan! We are absolutely thrilled that you and Sarah, and your guests had the best time! It was a pleasure to be a part of your special day and we wish you both the absolute best in your marriage! Congratulations! -
Quality of service
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Sarah Sent on 29/07/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
July wedding
We had an amazing ceremony and reception at the Clarion. Katie was there to answer all our questions throughout the planning process. The wedding package (dj, decor, catering, bartending, event coordinator) made life easier as everyone has done weddings before and have worked together. This made the day run smoothly and made planning less stressful. The food was also amazing! Lots of our guests complimented the food and went for second helpings! Thank you for everything Clarion team.
Clarion Hotel & Conference Centre's reply:
Thank you SO much for your wonderful review Sarah! We're so happy you and Tyler had a great day, and it was such a pleasure getting to know you both and being a part of your special day! Congratulations, we wish you all the best!! -
Quality of service
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Amanda Sent on 17/05/20241.8 out of 5 rating1.8
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Quality of service 1 out of 5 rating1.0
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Response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
Decent Package, terrible management
We had our wedding at the Clarion. The packages they offered were good and inclusive. What we did not enjoy was the management from staff of the event. The event coordinator here works with every wedding and you cannot work with anyone else and unfortunately they are just not good at this type of job in my opinion. I work in an office and I am very organized; I constantly had to remind the coordinator about conversations we had had and things they had promised. Right from the get go they let our preferred date go to another couple WHILE we were looking at the space. We chose a different date and they had offered us a getting ready room for
The mistake. The “getting ready area” was an empty room with a few chairs and it was not secure - we were in the middle of changing when staff members were randomly walking through the room. The cake was delivered and they had no idea where to put it because the coordinator didn’t tell anyone.
The bartender was EXTREMELY rude and the worst part of the night. We had prepaid for drinks to have a toonie bar and there was a mix up on whether people could pay debit and she was overcharging our guests; when confronted with the mistake she was extremely rude and angry and worked with a pouty look on her face the entire night. At the end of the night my dad asked for corks for the wine (something we had asked the coordinator to communicate to bar staff ahead of time that we wanted to take home any unused wine) and the bartender came up to me and accused my dad of trying to steal wine. I told her he paid for the entire wedding on his card and I was sorry the coordinator didn’t inform her of our plans like I asked her to.
What I did like: the package included decor and everything was in a one stop shop. Given the chance again however I would never ever have my wedding here. The staff are completely incompetent and i spent the entire day trying to micro manage the wedding because the venue’s coordinator wasn’t doing her job. -
Quality of service
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Sarah Sent on 16/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our dream wedding reception!
We had our wedding reception at the Clarion in September and I have nothing but amazing things to say. Katie was so awesome to work with, she was quick to respond to emails, friendly, professional and really went above and beyond for us. She helped our reception go off without a hitch and we are so thankful! Our guests loved how we had coffee and desserts served all night, and dinner was phenomenal. One of the many reasons we chose this venue in the first place was the big Oak dance floor! We had 193 guests at our wedding and this venue was perfect. We used simple glass votives with candles for our centrepieces, and waterfall lights for our backdrop and it really helped this large area seem very cozy and romantic. Plus the road sign with our names was such a sweet, personal touch. We couldn’t be happier with the service we received. (Professional Photos by JanessaAliciaStudios)Clarion Hotel & Conference Centre's reply:
Thank you so much for the incredible review Sarah! We are absolutely thrilled that we were able to help make your day so special for you and your guests! I loved getting to know both you and Tycen and we wish you both the absolute best in your marriage! -
Quality of service
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Jeff Sent on 14/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Day
Absolutely phenomenal experience at the Clarion for our July 29 wedding! The space was not only stunning but also incredibly versatile, allowing us to customize our dream celebration with ease. From the elegant decor to the spacious layout, the venue provided a beautiful backdrop for our special day.
Katie, the true architect of our magical day, orchestrated a symphony of perfection. Her meticulous planning and genuine enthusiasm created an atmosphere that surpassed all expectations. We were in expert hands from the start.
But let's talk about the food—each dish was a culinary masterpiece. Our guests are still raving about the amazing buffet months later. And the DJ? Pure magic. The seamless transitions and carefully curated playlist kept the energy alive, turning the celebration into an unforgettable party.
We can't thank Katie and the entire Clarion team enough for creating magical memories that will last a lifetime. 5 stars without a doubt!-
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+8 Photos
Clarion Hotel & Conference Centre's reply:
Thank you SO much for such a wonderful review Jeff! We are absolutely thrilled that you and your guests had the best time! It was a pleasure getting to know both you and Riley and to be a part of your big day! We wish you both the absolute best in your marriage! Congratulations! -
Quality of service
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Janelle Sent on 12/10/20234.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Amazing Wedding Venue
Katie and the team are extraordinary. We got to work with Katie throughout our engagement to plan the perfect wedding for us. She has been incredibly kind, easy to work with, and super accommodating with all our preferences. All of our guests were blown away by the buffet that was served for dinner and still talk about it to this day! We could not have chosen a better venue and venue package for our big day.Clarion Hotel & Conference Centre's reply:
Thank you so much for your wonderful review Janelle! We're so happy you and Mykell had a great day, and it was such a pleasure getting to know you both and being a part of your special day! Congratulations, we wish you all the best!! -
Quality of service
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Beck Sent on 06/10/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent in every way
Excellent service and wonderful end result! I got nothing but compliments from my guests on how good the food was and how well organized everything was. A beautiful and flexible indoor venue where I could have both the ceremony and reception without having to worry about the unpredictable Fraser Valley weather. Their wedding packages included just about everything I needed, so it was easy for me to plan by myself with just the help of the venue staff.Clarion Hotel & Conference Centre's reply:
Thank you for your wonderful review Beck! We're so happy you and Kat had a great day, and it was such a pleasure getting to be a part of it! Congratulations, we wish you all the best! -
Quality of service
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Jolene Sent on 21/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ryan is the best - Hotel very accomodating
Me and my now husband booked to have our wedding at the conference centre in March of 2020 when it was the Quality Hotel still, and suddenly 5 days before the event, everything was shut down due to COVID. The hotel was very understanding and moved our date for us many many times up until 2 years later when we were finally able to have the wedding we had originally planned. We went through several wedding coordinators in that time but all were professional and communicative throughout the process. The setup process with our vendors the day before and day of went very smoothly and we never had an issue with anybody getting what they needed. I need to give SERIOUS props to Ryan who was absolutely amazing the day/evening of our wedding and checked in with us every now and then to make sure all was well, and introduced me to my new favourite bar drink. I recommend this hotel for anybody wanting a beautiful indoor space for their wedding, with added convenience of hotel rooms being easily accessible. -
Quality of service
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Nicole Sent on 07/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent to deal with
Ri An was amazing to deal with and was very helpful with our questions about the venue and how things would go together.Clarion Hotel & Conference Centre's reply:
It was so great working with you Nicole! Thank you for the wonderful feedback, we are so glad you had a great day with your family and friends. I'm happy to have been a part of your and Jimmy's special day! -
Quality of service
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