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Weddings

Reviews for Knollwood Golf Club

Knollwood Golf Club

Knollwood Golf Club

Ancaster, Ontario
4.4 out of 5 rating, 12 reviews
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Reviews

4.4 out of 5 rating
12 reviews
  • Quality of service
    4.5 out of 5 rating
  • Response time
    4.3 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.4 out of 5 rating
  • Flexibility
    4.5 out of 5 rating
83% Recommended by couples

Awards

12
  • Andrew
    Andrew H. Sent on 18/01/2022
    1.2 out of 5 rating
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    'Equal Parts' frustrating and disorganized

    Here's the thing.. the venue, and location, were perfect. On book road, we had a book themed wedding... and the golf course as a whole is beautiful. BUT... the wedding aspect of the venue is owned and operated by Equal Parts Hospitality group. Our coordinator was either laid off, fired, or quit... 4 days before our wedding our coordinator was fired without cause. They then tried to send a random to help us with the day who knew nothing about our wedding. Then, they tried to charge us nearly $1500 for something that wasn't in our contract nearly a month after our wedding and called it a 'small discrepancy'. If you want stress, mismanagement, and disorganization then by all means go with them...
  • N
    Niki T. Sent on 06/03/2023
    1.8 out of 5 rating
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    do not recommend

    My husband and I were married here in July of 2021. While other venues had moved on and loosened in terms of covid restrictions, Knollwood (run by Equal Parts Hospitality) seemed to not only be holding onto rules that were no longer relevant, but also implementing their own.

    Despite asking to speak to the head of Equal Parts on many, many occasions. We were simply brushed off to one of the two event coordinators and ultimately not having any useful or helpful conversations. Without naming names, one of the coordinators was especially awful to deal with and would often take a week at a time to reply to simple emails.

    To this day, the way that the coordinators, staff, manager, etc treated us has left a bad taste in my mouth and I would never - and will never - recommend this venue to anyone looking to get married. The physical venue itself was beautiful but the lack of professionalism really does outweigh it.

    In good faith I cannot recommend this venue to others looking to plan for their special day. Do look elsewhere.
  • Dayna
    Dayna N. Sent on 22/10/2020
    5 out of 5 rating
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    Amazing service

    Knollwood and Equal Parts Hospitality were truly amazing to work with. Our wedding plans changed drastically with Covid and they worked with us to make our day happen. Even though it couldn’t be what we originally planned they made the day special. It was also very obvious how passionate and important our day was to them that everything went smoothly and stress free. The grounds are beautiful and the staff were all great. The sunsets are magical!
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  • Shandell
    Shandell Sent on 29/09/2019
    5 out of 5 rating
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    Best experience ever!

    We had our wedding here on Friday September 27th 2019 and I must say from start to finish we had the best time working with Knollwood! Anna, Marian, Steve, and the whole knollwood staff made me and my husband feel so cared for. Our guests continue to keep raving about the food and the music our DJ Justin provided. Overall the best experience ever and we could not of asked for a better wedding day!
  • K
    Katrena Sent on 18/03/2020
    5 out of 5 rating
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    Wedding Day

    Awesome venue to work with. Made our wedding dreams come true, couldn't have asked for a better day!
  • Heather
    Heather A. Sent on 11/11/2019
    5 out of 5 rating
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    Beautiful venue

    Anna Tran was our main point of contact and she did a wonderful job of keeping things organized for our special day. every little detail worked out perfectly and I had no major stress the day of. The staff were wonderful and the food was delicious.
  • Erin
    Erin G. Sent on 29/10/2018
    5 out of 5 rating
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    Best wedding ever!

    I am still reminiscing about my beautiful, special day at Knollwood. I can't say enough great things about this place. It took me a long time to find this venue as I was very certain I was not interested in a golf course as I find them to feel quite "cookie cutter"... Not this one! We had our wedding in the tent at the end of September and it was so beautiful. We so enjoyed our planning process from Day One with Carly, she is soooo lovely and I already miss our regular chats! On the big day, our day of coordinator Samantha was amazing. She was zipping back and forth on her golf cart making sure everything was perfect, making sure I was well fed and always had a drink in my hand (lol!). The food was amazing, the service was phenomenal and our guests were simply blown away. I couldn't have asked for a better place to start this new chapter of my life.

    Thank you Knollwood team! We are so grateful.

    Love,
    Erin & Dave
  • Anna
    Anna B. Sent on 27/08/2018
    5 out of 5 rating
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    August Summer - Outdoor Wedding 18.08.18

    August 18, 2018
    We had such a beautiful experience with the venue, we are both so happy with how the planning took place and with how professional everyone has been throughout the entire process! Carly is amazing, she met with us several times in order to address any concerns, goals and needs for the big day! It was a pleasure working with her, she is caring, fun, professional and was accommodating throughout the entire planning process! She also was very timely in answering all of our questions!

    We absolutely LOVED Jocelyn (she helped at the start of the process) and Sam was amazing on the wedding day, she ensure that everything went smoothly! We loved the gorgeous venue (old course), the Inn was beautiful and charming, the food was perfectly prepared and everyone was happy with the service and food! The DJ was absolutely amazing, we loved Justin, he kept everyone on the dace floor all night long! Thank you Knollwood Golf Club for making our dream and vision a reality! We honestly had the best day ever, the venue, and staff just made our day so beautiful and incredible!
    I would definitely come back for other events and would recommend the venue to anyone!!!

    Sincerely,
    Anna & Brad
  • T
    Tuyen Sent on 23/07/2018
    5 out of 5 rating
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    Flawwless and Beautiful Wedding

    Thank you Carly, Samantha, and the Knollwood team for a flawless execution of our wedding day! From our initial visit with Carly and the tour of the venue to our wedding day on July 7th, Knollwood has been nothing but professional, accommodating, and resourceful! The grounds were breathtaking, the tent was classy, and the staff were enthusiastic and helpful. We LOVE how EASY Knollwood made the planning for us. Their wedding packages included all tableware/glassware, linen selection, set-up and take-down, coordinator, DJ, and more! Our guests could also not stop talking about the food – the prime rib melts in your mouth!

    Thank you Knollwood for being apart of our special moment. We could not have selected a better venue and definitely would recommend Knollwood to other couples.

    P.s. My husband and his groomsmen very much enjoyed the complimentary round of golf!
  • D
    Daina K. Sent on 29/06/2018
    5 out of 5 rating
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    Absultely amazing

    WOW!! No words can describe our experience with Carly, Rebecca and the whole Knollwood team. From the day we booked a venue tour, we were struck by the teams friendliness, professionalism, and overall enthousiasm. From answering all of our constant e-mails and phone calls to absolute perfect planning, my husband and I (and families) were so well taken care of. On the day of our wedding, their staff was SO great: taking care of all of our needs; food was phenomenal and the venue looked great! Thank you! Thank you for contributing to our very special day.