Starlite Sales & Rentals

535 36 Ave SE T2G 1W5 Calgary (Alberta) Map · Phone number

Starlite Music specializes in renting out high quality sound systems, DJ gear, and audio-visual equipment, serving Calgary and southern Alberta as well. They are the experts in live event production and have been for more than thirty years. Since they offer high quality customer service, you can be rest assured that Starlite’s technicians will see to the finer details of your lighting and sound needs.

Products offered

Starlite Music offers lighting, sound, DJ services, audio-visual, special effects, and karaoke rentals for tradeshows, private parties, and special events of all kinds. Delivery, set up, and pickup are available as add-on services. For its wedding clientele, Starlite Music offers a wedding package for sound services and can be assembled from the following items:

Customizable LED DJ booth
Multi-media LCD projector
Projection screen
Wireless PA systems
DJ systems
PA systems
Lighting combos

With this business’ massive inventory, future newlyweds may be interested in some of the following rental items as well:

Uplighting
Gobo projectors
LED decor and lighting
Fog machine
Confetti cannon
Karaoke packages

Wedding Vendors Alberta Event Rentals Alberta

4 Reviews for Starlite Sales & Rentals

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3.1 out of 5.0

Quality of service 3.0
Professionalism 3.2
Flexibility 3.2
Value 3.4
Response time 3.2

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Sarah Viner · Married on 23/08/2014

1.0
- Quality of service:
  1.0
- Responsiveness:
  1.0
- Value:
  1.0
- Flexibility:
  1.0
- Professionalism:
  1.0
We paid $1200 for DJ and lighting. Ehen we arrived the uplights we not the color we'd asked for. They were blue and not even all the same shade of blue. They also werent in the correct locations. The gobo was nowhere to be found and when I asked the DJ about these things he told me he just picks the stuff up and brings it and basically its not his problem. The dance floor was empty most of the night and he refused to play requests. When I called to complain 2 days later I was told I wasnt entitled to a refund or anything because I tipped him. Terrible service, terrible quality. Look elsewhere.
Sent on 13/09/2014

Starlite Sales & Rentals's reply:
Hi Sarah,
Our main focus is ensuring clients are pleased with the products and service they receive from us. I'm sorry we didn't live up to expectations. We hope you rent from us in the future so we can redeem ourselves!
Marie Francisco · Married on 19/07/2014

5.0
- Quality of service:
  5.0
- Responsiveness:
  5.0
- Value:
  5.0
- Flexibility:
  5.0
- Professionalism:
  5.0
They called me up to tell me I had won a free rental of an uplight and a gobo projector. Great! I rented more items from them in return. Great service and lots of selection to choose from.
Sent on 26/07/2014

Starlite Sales & Rentals's reply:
Thanks so much for renting from us Marie and writing us a review! We're so glad we could help make your day special!
[Anonymous] Married on 06/07/2015

1.4
- Quality of service:
  1.0
- Responsiveness:
  2.0
- Value:
  0.0
- Flexibility:
  2.0
- Professionalism:
  2.0
I was notified by this company that I had won their sweepstakes giveaway for 2 free uplights and a projector for my wedding day. I went to their store and arranged all of the details about 11 months before my wedding. Two weeks before the wedding I called to confirm everything. Twelve days before the wedding, they called and said that they wouldn't be able to accommodate my rental because they planned to be out of the office on the day of my pickup. I questioned it since I had just confirmed with them a couple days earlier. I couldn't change the pickup date since we had a destination wedding. They did nothing at all to accommodate me for the inconvenience. I had to send a friend to pick it up at their store which is not a convenient location in the city. They gave her the wrong projector and she had to go back again to pick up a different one. It was a debacle and they didn't do anything to compensate for what was clearly their mistake. I suspect that they had a customer who actually needed the items and they bumped me since I was just a sweepstakes winner. That's really not fair since I planned on those items for the whole ambiance of my reception. Overall, there was a lot they could have done to make this situation or, better yet, avoided it.
Sent on 10/09/2015

Starlite Sales & Rentals's reply:
Hi Kerri,
We're very sorry we didn't live up to your expectations for your big day. I understand how frustrating that must've been for you. We try to accommodate all the requests for rentals we receive. Unfortunately, this was the one time we weren't able to for a client. We are a small, family-run business and we do the best we can to provide outstanding customer service each and every time. I hope you'll give us another chance in the future to prove this to you!
[Anonymous] Married on 20/10/2012

5.0
- Quality of service:
  5.0
- Responsiveness:
  5.0
- Value:
  5.0
- Flexibility:
  5.0
- Professionalism:
  5.0
It was such a pleasure to deal with Starlite!

Awesome rentals at the BEST PRICE hands down in Calgary.

We rented our microphone, 2 speakers, all the connecting cords for a mac, a projector and a screen for $185.00. The projector quality was awesome.

For our dance we had downloaded a playlist of YouTube videos to have a video dance party and there were no hiccups.

They set everything up for you and test it before you leave.

Thanks guys :)
Sent on 26/10/2012

Starlite Sales & Rentals's reply:
Thanks so much for your review and choosing us for your rentals, Leah! I'm so glad you were pleased with the products and service you received from us. Please let us know if we can help you with anything else in the future!

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