About Infinite Digital
Infinite Digital is a boutique agency located in Toronto, Ontario. Offering not only videography services but photography and DJ services too, Infinite Digital is an ideal choice for your wedding. Videography styles that the team identifies with include documentary and cinematic. They are available to cover the ceremony and the reception.
The team will work with you to capture your special day. Videography services they offer include:
How they work
The company offers full-day coverage. They also offer an additional videographer, can work additional hours and with multiple cameras. Formats they offer include; hard drive, Blu-Ray and DVD.
More information about Infinite Digital
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7 Reviews for Infinite Digital
Gracelyn A · Married on 08/07/2016
Horrible video, would not recommend!!!
My husband and I got married on July 8, 2017 of last year. We were originally excited to book Brian and his team at infinite digital as we attended a wedding where his services were provided, and at the time we found quite pleasing. Prior to the wedding, I’ve had issues with communication that I felt had not been dealt with by him politely. Many details about the wedding kept changing and as a result had been frustrating for Brian. We should have realized the red flags from the beginning, in one of our prior meetings he had told us he had plannned to get out of the wedding business. He even offered to sell the business to my husband who also does video production. Due to our issues of communication with Brian, he offered to call the whole thing off and refund us our total deposit minus $100. At this point in time, we were too close to the wedding to back out. In the emails we had sent to eachother back and forth I found him to be very blunt and rude. On our wedding day, Brian had subcontracted an inexperienced videographer. Me and her husband gave her the benefit of the doubt but upon receiving our footage we realized how poorly the shot the wedding was done. In our highlight reel, the procession was filmed poorly, you did not see the reactions of the bride and groom as they first met at the aisle and during the vows, the back of my head was shot the entire time. We had stressed how important the video was to us but we were reassured by Brian that he was confident in the work of whoever he had hired. Also, Brian had been running the photobooth and the quality of the pictures that were printed were very poor. Overall, for the price we paid for photo, video, DJ and photobooth it was great. BUT, if your looking to hire Brian for video, ask to see some examples of recent wedding videos that he had shot. The examples that were shown to us were from a few years back. His website does not have any current wedding highlight reels. In the end, I would highly NOT recommend him.Sent on 13/06/2018
Infinite Digital's reply:I completely agree! Your wedding was undoubtetly the most difficult and challenging wedding I have ever had to deal with. You had changed your wedding date without telling us, and assumed that your new date was available. You seemed shocked when I had to clarify that the date we have talked about in email, in person and on the phone which was also on the contract with your signature on it signed months prior was in fact wrong, and you didn't seem to understand that there is a risk that I may have to withdraw if our team wasn't available. Luckily, we were, and I managed to deal with that. You had requested us to work at a surprise event, and seemed offended when I quoted you since it meant working an extra 20hrs which wasn't in our contract. Communication was extremely poor, with your emails coming weeks after I make an urgent request - what normally is a streamlined task such as selecting photos for an engagement book turned into a confusing email game drawn over several months that almost compromised our ability to meet our deadline. I offered the sale of the business to your husband who seemed interested since he requested to plagiarize our work so he could form his own, competing company in our industry. The sale was already pending prior to our meeting and to proudly provide an update, Infinite Digital was in fact acquired by another organization in December 2017! I am very fortunate to continue the 2018 season under my new role as GM. You expressed you distaste for me, and I sensed you would continue to be a problematic client, so I offered you an option out, which you declined, and told you that I was goin to remove myself from the situation and replace myself with one of our team members... all of this before the wedding when your intoxicated husband headlocked me at the end of the reception! Behind the scenes, I sought councilling to give me strength to complete our contract (which you have called an "itenerary") which we managed to do.
Jessica Quinn · Married on 29/07/2017
Unfortunate Experience. Would not recommend Infinite Digital!
Brian unfortunately made my family and friends uncomfortable while putting them on the spot in our video. I had many complaints from those close to me about him following our wedding. He was late to our ceremony, which caused everyone to wait and for the ceremony to start late.Sent on 05/02/2018
Prior to our wedding, we had a meeting to create a detailed timeline of the plan for our big day, including where we were all going to be and all of the footage we wanted. Brian completely missed all footage of the groom getting ready, and did not realize this until we brought this up when picking up our video.
At the end of the day he felt badly and offered us a discount for missing an important part of our day. Brian is definitely a decent guy, but I would not want to work with him again, and in general, I was unfortunately not very impressed with our wedding videos.
I'm sorry to say I would not recommend Brian or Infinite Digital!
Infinite Digital's reply:Hello Jessica, I do appreciate you mentioning that I am decent guy, and I truly do feel bad that I missed filming the grooms preparation, however I do want to make clear that the entire morning was offset because your preparation went on a little longer than expected. So long, that I didn't LEAVE your place until 2 minutes after when I should have ARRIVED at the Groom's preparation! An inquiry afterwards by examining the time stamps of the raw video footage proved to me that it would have been impossible to meet your expectations. I apologized for not leaving the timeless moment when your Mother was dressing you, tearing up alongside your sister accompanied with many of the other eventful moments that we made a special trip back to your house for; I mentioned this in an email to you shortly after our final delivery (along with a screen capture of the time stamps of the video) but never received a response - until today. I also would have never guessed your guests and bridal party were uncomfortable as they didn't appear to avoid me. In fact I remember having some meaningful conversations with members of your bridal party, and never did I feel like they were trying to avoid me. This review really and truly is shocking to say the least!!
Ashley Rohit · Married on 01/07/2016
Brian is amazing! He was courteous and always helpful! I am recommending Infinite Digital to everyone!Sent on 10/08/2016
dev chan · Married on 25/10/2014
These guys are great and we knew we would jive with the style of the DJ, Jovi, when we met him. Played and mixed exactly what we were looking forSent on 09/11/2014
shelly jeffs · Married on 04/10/2014
Most amazing dj. Everyone had an amazing time at the wedding and the party went all night long. Trust me Jovie is an amazing dj and extremely professional.Sent on 18/10/2014
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