Peter B Photography

46 reviews | Kitchener (Ontario)
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Reviews for Peter B Photography

4.9 out of 5.0
  • Quality of service 5.0
  • Professionalism 4.9
  • Flexibility 4.9
  • Value 4.9
  • Response time 4.9

Awards

46

152 User photos

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  • Genny

    Genny A. · Married on 22/05/2021

    2.0
    • Quality of service:
      3.0
    • Responsiveness:
      3.0
    • Value:
      2.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Disappointed

    We were very excited to find Peter B Photography for our wedding in April. He had the right style we were looking for and fit our budget. However, due to the Covid outbreak we had no choice but to postpone our wedding. Restaurants, venues and groups larger the 5 were prohibited. We tried to pick a new date in coordination with our venue but he was booked. So we decided to just pick a date with our venue a year out. Once we picked the new date Peter then said the date would be an additional charge for the one week we picked. We were very disappointed in this and asked to have the deposit returned as stated in his contract "a suitable replacement is not found" and his photographer is not considered an essential service and areas are closed. He refuses to return the deposit and expects us to work with his date to aquire the same price. He claims that we are the ones breaking the contract due to a global pandemic. Not only are we disappointed in the fact we can't have our special day now with our loves ones but having to deal with Peter's questionable business ethics and lack of compassion during these trying times.

    Sent on 05/04/2020

    Peter B Photography's reply:

    Hi Genny/Darin,
    I am sorry we haven’t been able to resolve this but my repeated attempts at comprise have been ignored and I am sad we have found ourselves here.

    Here is my view of the situation:
    1. You signed a contract which made clear that if the wedding was cancelled or postponed the retainer was non-refundable.
    2. Given the pandemic, I offered, which I am not contractually obligated but felt it to be a fair and reasonable offer given the circumstances, to transfer the deposit to a new postponed date (which from my understanding, is consistent with what other vendors in the industry are also doing).
    3. I offer off-season discounts (November-April) and discounts for weddings not on a Saturday which you were able to take advantage of for your initial date.
    4. I had reminded you of these discounts/changes in pricing before you booked your new date so that you could avoid any issues of this sort. In addition my website also lists my pricing and discounts (which have not changed for 3 years): www.peterbphotography.com/pricing.
    5. Your new selected date is now a prime season Saturday next year which no longer qualifies for these discounts.
    6. I even offered a few extra Saturdays during prime season where I could do the discounted rate however you have been unwilling to work together to find a solution.

    I’m still hoping we can work this out amicably.

    All of my offers still stand if you’d like to continue to work towards a solution.

    Peter
  • B

    Brenda E. · Married on 16/05/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely Amazing!

    Peter was amazing to have and went way beyond what I was anticipating with everything happening in Ontario at the time of the wedding. He took beautiful photos and was great at finding beautiful spots on the property. Very fun and promt on responses. If you want someone who will make you feel comfortable and take amazing photos - hire this man!

    Sent on 14/06/2021
  • Taylor

    Taylor · Married on 18/04/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience

    We had a great experience with Peter - we didn't know much about what we wanted except for the location but Peter did the rest and the results were amazing. Thanks again

    Sent on 18/04/2021
  • E

    Emily · Married on 23/01/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing experience!

    Getting married during a pandemic was stressful enough, but Peter was so accommodating during every change of plans/location. Not only that, he was so easy going and professional and really went the extra mile to get the most beautiful pictures (and even spent hours outdoors in -10 weather). The turn around time was unbelievable too, we received our pictures way before we expected. We could not be happier with our pictures!

    Sent on 17/02/2021
  • Jessica

    Jessica L. · Married on 16/01/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely amazing!

    My husband and I were originally going to have a big wedding in January '21 but with the uncertainty around Covid we decided to have a small intimate wedding in October with just our immediate family. Peter completely understood and changed our package with no penalty and was able to accommodate our new date and we are so glad!! We got married on October 8th and he was incredibly hard working and professional. Due to the nature of our wedding we only hired Peter for 3 hours and he made every minute of those 3 hours count! He took photos of us getting ready, pre photos at the venue, the ceremony, family photos, intimate photos, and took a complimentary video of our first dance. We have already received all the photos and they are breathtaking! He captured everything we could have ever wanted and you can truly see the love in the photos. You will not find a photographer who is more hard working and accommodating than Peter.

    Sent on 31/10/2020

    Peter B Photography's reply:

    Thanks so much for the kind words Jessica. It was a pleasure being part of your big day (that had to get a little smaller due to the pandemic.
  • R

    Robyn M. · Married on 31/10/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wonderful photos and friendly service!

    Peter B was recommended to be by our venue and I couldn't be happier with this services. He was friendly and professional. He made the whole process of wedding photos feel easy and worry free! Thanks Peter!!

    Sent on 01/12/2020
  • Kayla

    Kayla · Married on 24/10/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Exceeded our Expectations

    We had both Peter and Hayden photograph our wedding and we couldn’t be happier with our photos, they did such an incredible job!!! They were fun, easy to work with and completely exceeded our expectations. They were able to capture every moment so perfectly. We received all of our photos in less than three weeks after our wedding which was amazing. We would 100% recommend PeterB Photography! Thanks again Peter and Hayden :)

    Sent on 01/12/2020
  • Clarisse

    Clarisse M. · Married on 16/10/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    10/10 would recommend

    Peter was awesome. He knew how to pose us which was great. A lot of the shots were candid and it turned out soooo nice. We received the pictures sooner than expected. The quality of the shots were the best.

    Sent on 11/11/2020
  • Holly

    Holly · Married on 10/10/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    INCREDIBLE!! Highly recommend!!

    Peter and his associate (Kate) did an amazing job capturing our wedding! The photos are incredible! We are so happy they were able to capture so much of the day - The edits are stunning! Highly recommend for any occasion!

    Sent on 01/11/2020

    Peter B Photography's reply:

    Thanks so much for the kind words, Holly! We had a great time capturing your's and Patrick's big day. Wishing you nothing but the best in the future.
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