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Reviews for Emerald Beauty - Hair & Makeup

Emerald Beauty - Hair & Makeup

Emerald Beauty - Hair & Makeup

Oakville, Ontario
4.7 out of 5 rating, 16 reviews
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Reviews

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  • Quality of service
    4.6 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    4.6 out of 5 rating
  • Value
    4.5 out of 5 rating
  • Flexibility
    4.6 out of 5 rating
  • Mikaela
    Mikaela Sent on 02/08/2025
    3 out of 5 rating
    • Quality of service
      2 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      4 out of 5 rating

    Disappointing

    I hired Alyson for my wedding at the end of June 2025. Communication with her was always quick and easy, and I loved the makeup, it looked great all day even through how hot it was that day. My hair on the other hand was a huge problem.

    We had some difficulties with my hair during the trial in March. The curls were falling out after an hour of me getting home, I told her afterwards, and she said she would adjust things for the wedding but also blamed the dry winter air and static.

    The curls started falling out during my wedding before I even got to the venue (Hair was finished around 11am, I got to the venue at 1pm). I had to get one of my friends attending the wedding to bring her hair tools to the venue to re-curl some of my hair before the ceremony (at 4:30pm) because my hair was wavy at best, almost no curls remained.
When I spoke to Alyson afterwards, she had blamed the heat and humidity and my hair being a fine texture. Which I understand, but the curls started falling out before I even got into the heat and humidity (I was in an AC’d AirBNB and then an AC’d bus on the way to the venue). And I know from experience with my own hair in heat and humidity at other events that I don’t usually have that problem.

    Aside from the curls falling out, during the trial and my wedding day, I showed Alyson photos of what I wanted and both times she struggled to create a style that I felt was on par with what I showed her. There were weird bumps where my hair should have been flat against my head, and she struggled with having the half-up style that I wanted to blend with the down portion of my hair (The style looked more like it was just sitting on top of the portion that was down and wasn’t soft or blended at all). She eventually got my hair to something that I thought looked really nice, but it was overwhelming and stressful before we got there.

    Also, when we got back to the AirBNB at the end of the night of my wedding I had to spend 30 minutes on the floor scraping up and cleaning up lipstick and other makeup that one of the MUAs had dropped and stepped on and smooshed all over the floor, and there was lipstick and foundation stains on the kitchen countertop. Not a great way to end the night.

Another thing to note is that there were some comments made by Alyson both on the day of my wedding and afterwards when I emailed her about my disappointment in her services that weren’t appreciated and I honestly felt were unnecessary to make.

    All in all, should have went with my gut after the trial and went with someone else but I chose to stick with Alyson because she assured me that my wedding day would go better. And it didn’t, except for the makeup.
  • M
    Mikaela Sent on 12/06/2024
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Wedding Hair & Make Up

    Felt the most beautiful on my wedding day and all my girls looked amazing as well.

    Alyson made things so smooth from my trial to my actual wedding day. I wouldn't have changed a thing!
  • S
    Stacey Sent on 02/04/2024
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    The best I’ve ever looked

    I had my makeup and hair done for a friends wedding and Alyson and her team were great thoughout the entire process. Alyson was patient with me from the beginning, answering all my questions and carefully explaining the contract and how the schedule for the day would look. Alyson and her team showed up early and set up their kit while we showed them some examples of the looks we were going for and they nailed it. I wanted full coverage but while still looking natural. I had so many compliments and so did the other girls in the bridal party. I hope to have another event where I can use emerald beauty again and would highly recommend them.
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  • B
    Brandi Sent on 02/04/2024
    1.6 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Response time
      4 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Try before you buy

    My experience started off well with Alyson (although more expensive than other vendors). I paid the deposit and went for my trial around 3 months before my wedding. The trial makeup and hair were not what I was expecting. I felt like I could have done my makeup better. (No setting powder was used. I wanted contour on my forehead and nose, but was told
    "it was not needed". I looked extremely pale and my face ended up looking way more round than it normally is). I looked like a completely different person, and not in a good way! I ended up very disappointed and in a panic of what to do…after a long decision, I decided to email and cancel my booking. I sent a very polite email and did discuss a potential partial refund as I was just hoping to get back some of the over $600 that I had put in. The email was met with a complete lack of unprofessionalism. I was told that she was "horrified that I would cancel without communicating with her first", that "clearly I had already made my decision", that she is "heartbroken that (without any prior communication) I would cancel my booking". No one should be shamed for not liking the way something was done or made to feel guilty. I felt like I was getting bullied for trying to cancel. Needless to say I am VERY happy I cancelled when I did and didn’t allow my wedding day to have this grey cloud of disappointment over it. (I did not receive a refund as I had unfortunately signed a contract).
  • P
    Paula Sent on 18/10/2022
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Great experience with Allyson and Chelsea!

    I had a great experience from the trial all the way until the wedding day. I even went through Allyson to get extensions for my wedding, and she gave me advice on dying it when I texted her randomly one day.

    On the day of the wedding, they were efficient and amazing to have around – good vibes all around! Allyson was kind enough to make a schedule so it was extremely easy for my bridesmaids to organize their mornings accordingly – no time was wasted.

    Would highly recommend Allyson and her team for your big day!!
  • M
    Meghan Sent on 28/08/2022
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    An amazing hair and makeup team!

    Alyson and the Emerald Beauty team were absolutely amazing to work with! Alyson stuck with us through two years of postponements for our wedding in 2022, which was really appreciated. The Emerald Beauty team did such a great job and everyone was so friendly and fun! A really nice thing to have was the touch up kit that was given to all of the girls to use throughout the day. I really loved my hair and makeup on my wedding day and I highly recommend Emerald Beauty!
  • M
    Megan Sent on 26/08/2022
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Wonderful!

    We had two makeup artists for our wedding day and they were both FANTASTIC. Everyone looked absolutely perfect all day long! Alyson even stayed later to help with some hair touch-ups even though we had only booked her for makeup! Very friendly, and quick to respond - we couldn’t have been happier!
  • H
    Hayley Sent on 10/07/2022
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Wedding Hair and Makeup

    Alyson at Emerald Beauty was AMAZING! She did my hair and makeup for my wedding as well as a bridesmaid and my mom! Alyson’s skill were amazing! My makeup was perfect and was natural yet beautiful! My hair was exactly what I had wanted! She understood what I was looking for and was able to make inspo pictures come to life! I would definitely recommend using Emerald Beauty for and hair and makeup services! It was a great experience overall!
  • Cindy
    Cindy Sent on 24/06/2022
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Wedding hair and makeup

    Great hair and makeup service from Emerald Beauty for myself and my bridesmaids. They were punctual and super friendly. I had one trial with them which was very helpful. Quality of service was excellent.
  • H
    Heather Sent on 20/12/2021
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Fantastic makeup

    Alyson was really easy to work with. My makeup was gorgeous and not too much (I don't normally wear makeup). It stayed all day even through the July heat.
illustration stars

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