Reviews for Paris Jewellers

Reviews

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• Ivy Sent on 10/01/2025
  1.8 out of 5 rating

  1.8
  • Quality of service
    2 out of 5 rating
    2.0
  • Response time
    2 out of 5 rating
    2.0
  • Professionalism
    3 out of 5 rating
    3.0
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    1 out of 5 rating
    1.0

  Jewelry is very low quality for the price, deceptive product photos

  Avoid Paris Jewellers. I purchased a gold band from their website. I was shocked when it arrived to see that the ring is paper thin. I can’t emphasize enough how flimsy it is. There’s no chance of the ring standing up to normal wear. Further, it was at least a half size smaller than standard. I had my finger sized at a local jeweler before ordering, and the ring I received won’t fit on the finger I intended to wear it on. Customer service refuses to acknowledge the issues and is offering only store credit, as well I would have to ship the ring back at my expense. They also screen bad reviews from being posted on their website.... Read more

  Avoid Paris Jewellers. I purchased a gold band from their website. I was shocked when it arrived to see that the ring is paper thin. I can’t emphasize enough how flimsy it is. There’s no chance of the ring standing up to normal wear. Further, it was at least a half size smaller than standard. I had my finger sized at a local jeweler before ordering, and the ring I received won’t fit on the finger I intended to wear it on. Customer service refuses to acknowledge the issues and is offering only store credit, as well I would have to ship the ring back at my expense. They also screen bad reviews from being posted on their website.
  
  I’ve included a photo to show how much they skimped on the gold to make this ring, next to my size 3.5 wedding set for scale.
• Frances Sent on 16/10/2024
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Can't stop looking at my hand

  The sales associate was encouraging but not pushy, and my husband and I ended up with a pair of rings that suit us so well. I love my delicate band of diamonds as it compliments my solitaire engagement ring so well. I just love looking at them. It makes me feel complete.

  The sales associate was encouraging but not pushy, and my husband and I ended up with a pair of rings that suit us so well. I love my delicate band of diamonds as it compliments my solitaire engagement ring so well. I just love looking at them. It makes me feel complete.
• Melissa Sent on 29/09/2024
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Wedding Bands

  Both me and my husband got our wedding bands from Paris Jewellers, 2 different locations and both had friendly and knowledgeable staff. Were got sales on both our wedding bands which was awesome and had the selection we were looking for. We will continue to shop here for future jewellery purchases

  Both me and my husband got our wedding bands from Paris Jewellers, 2 different locations and both had friendly and knowledgeable staff. Were got sales on both our wedding bands which was awesome and had the selection we were looking for. We will continue to shop here for future jewellery purchases
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• Mike Sent on 20/02/2024
  4.4 out of 5 rating

  4.4
  • Quality of service
    4 out of 5 rating
    4.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    4 out of 5 rating
    4.0
  • Flexibility
    5 out of 5 rating
    5.0

  The Precious

  The was in Brampton, ON in the Bramalea mall. The was nice and helpful, they remember you well, which makes you feel like family. If any issue does arise, they are on it and keep you in the loop. thank you so much.

  The was in Brampton, ON in the Bramalea mall. The was nice and helpful, they remember you well, which makes you feel like family. If any issue does arise, they are on it and keep you in the loop. thank you so much.
• Britney Sent on 01/11/2024
  2.4 out of 5 rating

  2.4
  • Quality of service
    2 out of 5 rating
    2.0
  • Response time
    3 out of 5 rating
    3.0
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    2 out of 5 rating
    2.0

  Meh. Go elsewhere.

  Product was underwhelming and over valued, shoddy gold smith work. Rude sales rep.

  Product was underwhelming and over valued, shoddy gold smith work. Rude sales rep.
• Lynne Sent on 30/12/2023
  1 out of 5 rating

  1.0
  • Quality of service
    1 out of 5 rating
    1.0
  • Response time
    1 out of 5 rating
    1.0
  • Professionalism
    1 out of 5 rating
    1.0
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    1 out of 5 rating
    1.0

  Horrible products - Horrible Service

  I bought a $1600 diamond ring that lost a stone within 2.5 months. Paris says is shows wear. Ummm - Yeah! I wear it! But after 2.5 months it isnt solid enough not to lose stones??? Obviously garbage products or manufacturing defect that they wont fix!!!!! Appalling!

  I bought a $1600 diamond ring that lost a stone within 2.5 months. Paris says is shows wear. Ummm - Yeah! I wear it! But after 2.5 months it isnt solid enough not to lose stones??? Obviously garbage products or manufacturing defect that they wont fix!!!!! Appalling!
• Jacklyn Sent on 01/10/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Great service

  Had a great experience picking out an engagement ring here. The sales lady listened to what I wanted and made some beautiful recommendations. I ended up with something I am so happy to wear for the rest of my life

  Had a great experience picking out an engagement ring here. The sales lady listened to what I wanted and made some beautiful recommendations. I ended up with something I am so happy to wear for the rest of my life
• Sydney Sent on 02/01/2024
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  No issues!!!!

  Our rings were beautiful! We sent them for sizing about a month before the wedding and they were back very quickly we were told up to 2 weeks and they were back in days!

  Our rings were beautiful! We sent them for sizing about a month before the wedding and they were back very quickly we were told up to 2 weeks and they were back in days!
• Merissa Sent on 15/08/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Friendly and willing to go over and above

  Friendly staff, and went over and above by offering to clean and polish up my engagement ring (purchased elsewhere) for me before the wedding! They were quick to get my band resized and returned to me after we purchased, even though we still had a year to go before our wedding.

  Friendly staff, and went over and above by offering to clean and polish up my engagement ring (purchased elsewhere) for me before the wedding! They were quick to get my band resized and returned to me after we purchased, even though we still had a year to go before our wedding.
• Shi-Jiuan Sent on 25/10/2022
  3 out of 5 rating

  3.0
  • Quality of service
    4 out of 5 rating
    4.0
  • Response time
    3 out of 5 rating
    3.0
  • Professionalism
    3 out of 5 rating
    3.0
  • Value
    2 out of 5 rating
    2.0
  • Flexibility
    3 out of 5 rating
    3.0

  Pretty good

  My husband went in looking for our wedding bands. The selection was nice and the staff were nice as well. Although the pricing seemed a bit more than what was expected for some.

  My husband went in looking for our wedding bands. The selection was nice and the staff were nice as well. Although the pricing seemed a bit more than what was expected for some.

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