Reviews for Paris Jewellers
Reviews
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![Kell]()
Kell Sent on 02/11/2026They sent me used jewelry
I ordered a Blue Topaz ring in white gold. It took almost 2 weeks to arrive (site says 2 to 5 business days) so i was unable to give this gift as a ring. The ring finally arrived today and when I opened the box I find the ring box. Only to notice its been used before. There's nicks, scratches and white stuff all over it. I was so excited that I missed it at first. Then I go and pull the ring out and boy is it ever thin !!! I thought it was silver to be honest. I cant find the 10k stamp anywhere. Then I notice something inscribed on the outside band, I didnt ask for anything to be put on it. So I start to inspect the ring only to find that its scuffed marks. The ring itself isn't even round and there's what looks to be some sort of white dirt on the inside of the ring. Maybe dry skin or hand lotion? Idk but of this is brand new, as it should be, how would it already be scuffed up and have dirt in it ? Im beyond disappointmented right now. Ive sent them an email asking to please advise on what's up, bc this isn't what I ordered and not at all what I want. Ill update this as I have updates. However, I feel like im going to get stuck with this used ring from reading other reviews. Save your money and go to Michael Hills or Ben Moss. This company is a rip off. My Michael Hills ring is much less and far better made. -
![Kyla]()
Kyla Sent on 04/05/2026Wedding Band
Very accommodating and professional with help picking out a wedding band to match with my engagement ring. -
![Peter]()
Peter Sent on 16/03/2026Paris Jewelry - fraud alert
Avoid Paris Jewelers. I purchased a gold bracelet. I was shocked to see that the bracelet is paper thin. I can’t emphasize enough how flimsy it is.
This poor design is not conducive for daily wear. In fact, the jewel was damaged upon first wear and Paris jewelry would not take it back even though
It was within their advertised return policy. Friend of ours had a similar experience. They do not honour their return policy. Their customer service is atrocious
passing the buck from one manager to another. They do not support their bad designs and customer satisfaction is not their priority.
Edmonton store in Londonderry mall with their manager and the regional manager have no appetite for supporting their customers.
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![Montana]()
Montana Sent on 15/10/2025I love my ring
I love my ring! They were easy to work with and not pushy, I ended up with something I wouldn't have expected but I absolutely love it. They were welcoming and kind, my ring was sized in a timely manner! -
![Shelby]()
Shelby Sent on 18/07/2025Thank you!
Lawlor’s Jewelry did an amazing job helping us pick, size and create our wedding bands. We appreciate their above and beyond service and help in making our wedding day even more special. Thank you! -
Ivy Sent on 10/01/2025
Jewelry is very low quality for the price, deceptive product photos
Avoid Paris Jewellers. I purchased a gold band from their website. I was shocked when it arrived to see that the ring is paper thin. I can’t emphasize enough how flimsy it is. There’s no chance of the ring standing up to normal wear. Further, it was at least a half size smaller than standard. I had my finger sized at a local jeweler before ordering, and the ring I received won’t fit on the finger I intended to wear it on. Customer service refuses to acknowledge the issues and is offering only store credit, as well I would have to ship the ring back at my expense. They also screen bad reviews from being posted on their website.
I’ve included a photo to show how much they skimped on the gold to make this ring, next to my size 3.5 wedding set for scale. -
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![Frances]()
Frances Sent on 16/10/2024Can't stop looking at my hand
The sales associate was encouraging but not pushy, and my husband and I ended up with a pair of rings that suit us so well. I love my delicate band of diamonds as it compliments my solitaire engagement ring so well. I just love looking at them. It makes me feel complete. -
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