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Reviews for Alexis Gallery Custom Engagement Rings

Alexis Gallery Custom Engagement Rings

Alexis Gallery Custom Engagement Rings

Toronto, Ontario
5.0 out of 5 rating, 50 reviews
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Reviews

5.0 out of 5 rating
50 reviews
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96% Recommended by couples

Awards

50
WeddingWire Wedding Awards 2016 Winner
WeddingWire Wedding Awards 2015 Winner
  • Madelane
    Madelane T. Sent on 05/11/2023
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    Beautiful rings and great service!

    We worked with Rachel to design our wedding rings and we were really happy with our experience! She was really friendly, clear and transparent about the process and costs, as well as flexible to implement our design requests. They worked quickly and even offered us a yearly cleaning for free! We both absolutely love our rings and would recommend Alexis Gallery to those looking for custom rings
  • Meghan
    Meghan D. Sent on 10/08/2023
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    Perfect custom rings

    They are an absolute pleasure to deal with and make stunning custom jewelry. My husband went to several other jewlers who weren’t able to match the quality or design of what he wanted to create. Alexis Gallery was able to make the perfect engagement ring and we also got our wedding rings from them. So happy. Highly recommend.
  • Hayley
    Hayley Y. Sent on 17/08/2023
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    Beautiful Designs!

    Alexis Gallery designed my engagement ring and our wedding bands. They were exactly what we hoped for and were in our budget. Their team took the time to meet with my husband to design a custom ring that I absolutely love. The wedding band that goes with my engagement ring aligns seamlessly.
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  • Christie
    Christie L. Sent on 07/06/2023
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    Amazing from beginning to end

    The whole team at Alexis Gallery is incredibly helpful, friendly, and talented at what they do. My then boyfriend and I designed my engagement ring together and Amanda guided us through the process. Even though it was during lock down and everything was done over zoom and email, we had no issues visualizing the final ring as Amanda was detailed and thorough. When it came time to pick our wedding bands, Rachel gave great recommendations and feedback as we tried on different rings. Finally, when we picked up our finished bands, Jacinthe was amicable and patiently explained care tips to us. We were constantly kept in the loop through email and we never felt like we had to "chase" for updates. Each of our rings are beautiful, special, sturdy, and sparkly ✨ Choosing Alexis Gallery gave us an easy, stress-free experience and I can't recommend them enough! Thank you for everything!
  • M
    Melanie T. Sent on 18/10/2018
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    Absolutely stunning!

    Alexis did an amazing job with guiding Jason through the process. She was caring, detail oriented and professional. Thank you for making my dream ring a reality!


    Yours truly, Melanie T and Jason R
  • Courtney
    Courtney L. Sent on 02/08/2020
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    Amazing service and amazing ring!

    The engagement ring process with Alexis Gallery was a simple and enjoyable process! Alexis walked my fiance and I through the whole process, and helped us to design every detail of the ring using my Pinterest board as inspiration. Alexis and her team brought my vision to life beautifully - the ring is even more stunning than I could have ever imagined!
  • Kristina
    Kristina T. Sent on 11/01/2018
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    Alexis was fantastic. She always replies within 24 hours, she's flexible on meeting times, and she's lovely in person. We met her downtown Toronto after work to discuss the ring and she came with an ipad with all of the inspiration photos I sent ahead. She goes over everything with you and is very patient in describing pros and cons of various decisions. I wanted a moissanite stone and she wanted to make sure I knew the properties of the stone and had physically handled some moissanite before putting the ring together. She was open to all of my very specific requests and supportive when I wanted to make a (small) change to her initial design (which was also beautiful.) She even suggested "cutting me out of the process" so that my fiancé could still have a little bit of fun sneaking around to pick it up and get the proposal planned - and really worked to ensure we had our ring in hand before Christmas. She also has a lifetime care policy, and has your piece appraised for you by a third party. We ended up with a stunning piece that gets tons of compliments and is exactly what I wanted. I couldn't have asked for more.
  • Chris
    Chris S. Sent on 08/05/2018
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    An Exceptional Experience

    I found Alexis much the same way you probably are - by looking around online, and trying to get a sense, from reviews and past designs, who would be the best "fit" for me. Well, I'm glad I trusted my gut and went with Alexis - she was absolutely incredible to work with, from start to finish. She is incredibly patient, and willing to entertain any question, no matter how "uneducated" it may be. She is thorough, prompt, and an excellent communicator. But, more than any of her specific skills, Alexis is a sage at drilling down towards your ideal design, and was incredible at interpreting photos and descriptions of my inspiration and using them to create something magical. Since I was designing the ring myself, without input from my fiancé - and since her style is elegant, classic and relatively refined - I had to lean on Alexis to help me make subtle but impactful decisions that would differentiate this ring from any other. In the end, her designs were gorgeous, and her facilitation of the diamond selection process is expertly curated. Everything about the way Alexis operates is reassuring and confident, and makes the otherwise nerve-wracking process of buying a ring extremely exciting. My fiancé absolutely loved her ring, and we will most certainly be back. Alexis, thank you for everything - you're amazing!
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    Robert M. Sent on 25/03/2018
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    Thank you Alexis!

    For anyone considering Alexis to create their custom ring, I would highly recommend her services! I found Alexis online through her reviews and she proceeded to surpass all my expectations. It was evident through her detailed process, the importance she places on meeting all of her client's needs. I appreciated her arranging calls and meetings to fit my schedule and deliver the ring on a specific timeline.

    My finance was thrilled with the finished product and the uniqueness of Alexis' final design!
  • David
    David F. Sent on 27/08/2018
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    White-Glove Custom Design, with a Smile

    When my (now) fiancee told me she wanted me to use a tanzanite for her engagement ring, I knew I was going to need some help. Where do you even find a piece of tanzanite, let alone someone comfortable using one in a custom design?

    I found Alexis at a wedding show and through the endorsement of a friend. From our first conversation about design, Alexis knew exactly what working with tanzanite would involve and had a way to get them. She also understood my design goals - unusual, whimsical, vibrant, striking, but also timeless. Our initial call settled the basic elements of the design and left me feeling confident and excited to get to work.

    When we met in person, Alexis brought five tanzanites of various qualities and cuts and a collection of accent diamonds and sapphires so that I could choose the stones I wanted to use and rough out their placement. Alexis thoughtfully brought locking tweezers and a loupe, which meant I could examine the stones closely and make sure I was satisfied.

    As promised, Alexis provided a rendering of the ring soon after our initial meeting. I was almost, but not quite, satisfied, and I was extremely impressed with Alexis's patience as we went through several versions of the design and eventually triangulated down to exactly what I wanted. I particularly appreciated her candour and tact when I asked for changes that no one would be able to see - and her professionalism when I insisted on making the changes anyway. I'm grateful to Alexis for letting me play such a large role in the design process where another designer might have ignored and sidelined me.

    Most importantly, the ring is breathtaking. I love looking at it and feeling proud that part of the design came out of my brain, and my fiancee loves knowing it's one of a kind.

    I am delighted to have found Alexis and her team and can't recommend them highly enough!
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