Reviews for Sugar Bloom

Reviews
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4.9 out of 5 rating
4.9
Excellent
28 reviews
Recommended by 97% of couples
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Quality of service 4.9 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
28



+34
User photos

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Bryanne Sent on 05/01/20251.8 out of 5 rating
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Quality of service 1 out of 5 rating
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Response time 4 out of 5 rating
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Professionalism 2 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 1 out of 5 rating
Do not recommend
The delivery went to my venue with my flowers and not my hotel where me and my wedding party were getting ready, as requested in the contract. The owner/florist did not deliver herself, it was her mother and young daughter. The flowers looked dead and I was not a happy bride. DO NOT RECOMMENDThe delivery went to my venue with my flowers and not my hotel where me and my wedding party were getting ready, as requested in the contract. The owner/florist did not deliver herself, it was her mother and young daughter. The flowers looked dead and I was not a happy bride. DO NOT RECOMMENDSugar Bloom's reply:
Hi Bryanne! I am so sorry to see that you were not happy with your flowers and the delivery.
I understand that my MIL went first to the wrong delivery location. I did explain beforehand to her in full detail that she needed to go to the hotel and she unfortunately still misunderstood. I was under the impression she knew where she was going. In this case I am seeing that I cannot have her do my deliveries on her own anymore and I completely apologize! She did say that regardless she still made it to the Hotel to get you your flowers on time. She also indicated that you saw the flowers and said they were gorgeous. So we are a little confused about your review. I would like to chat with you over the phone to discuss this further. And again I am so sorry that you did not seem to have a great experience with us!
Sincerely, Karen Langlois -
Quality of service
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Marisa Sent on 13/05/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Karen was amazing
Karen made my flowers and greenery for my wedding exactly what I envisioned! She was so flexible and ensured I was going to have exactly what I pictured. She made sure to check in and any time I changed something she always met us with flexibility and was able to make the changes. On the day of she showed up on time delivered our bouquets and did the table set ups, she was an absolute pleasure to work with and really excuted our vision perfectly. Her communication was also impeccable with such prompt responses whenever we messaged her!Karen made my flowers and greenery for my wedding exactly what I envisioned! She was so flexible and ensured I was going to have exactly what I pictured. She made sure to check in and any time I changed something she always met us with flexibility and was able to make the changes. On the day of she showed up on time delivered our bouquets and did the table set ups, she was an absolute pleasure to work with and really excuted our vision perfectly. Her communication was also impeccable with such prompt responses whenever we messaged her! -
Quality of service
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David Sent on 15/04/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Flowers were great!
Really appreciated the flowers we got for our wedding here. They were amazing!Really appreciated the flowers we got for our wedding here. They were amazing! -
Quality of service
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Caitlin Sent on 25/10/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fabulous and patient service!!
They were so great to work with, while I was a total pain in the butt. lol. They accommodated my changing ideas and desires with such patience and great attitude! I forgot to add an arrangement to the preorder, and called them the morning of the wedding!! No problems! All solved! Fabulous! The arrangements were gorgeous, and I would 100% recommend them!!!!They were so great to work with, while I was a total pain in the butt. lol. They accommodated my changing ideas and desires with such patience and great attitude! I forgot to add an arrangement to the preorder, and called them the morning of the wedding!! No problems! All solved! Fabulous! The arrangements were gorgeous, and I would 100% recommend them!!!! -
Quality of service
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Heather Sent on 08/10/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Gorgeous arrangements!
Beautiful work! Willing to work with us to figure out exactly what we wanted.. Very happy!Beautiful work! Willing to work with us to figure out exactly what we wanted.. Very happy! -
Quality of service
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Alison Sent on 11/07/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful!
Loved all of the floral pieces bouquets were beautiful. Boutonnières and corsages were lovely. The memorial flowers were exactly what we requested. Would definitely recommend!Loved all of the floral pieces bouquets were beautiful. Boutonnières and corsages were lovely. The memorial flowers were exactly what we requested. Would definitely recommend! -
Quality of service
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Amanda Sent on 29/05/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful flowers
Sugarbloom was wonderful to work with. Karen was very helpful, attentive, and professional throughout the planning process. She was very flexible, and helped me figure out what looks good together. Her prices are really reasonable, and all flowers were delivered on time & in beautiful condition. We were so happy with Sugarbloom & definitely recommend!Sugarbloom was wonderful to work with. Karen was very helpful, attentive, and professional throughout the planning process. She was very flexible, and helped me figure out what looks good together. Her prices are really reasonable, and all flowers were delivered on time & in beautiful condition. We were so happy with Sugarbloom & definitely recommend! -
Quality of service
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Lindsey Sent on 06/11/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful Florals
Karen from Sugar Bloom was wonderful to work with. We had a consultation phone call to determine our vision for our flowers. Sugar Bloom created and delivered our bouquets, boutonnières, and corsages for the wedding party as well as a beautiful arrangement for our ceremony space. I had so many compliments on my bouquet throughout the night. I definitely recommend Sugar Bloom to anyone in the London area.Karen from Sugar Bloom was wonderful to work with. We had a consultation phone call to determine our vision for our flowers. Sugar Bloom created and delivered our bouquets, boutonnières, and corsages for the wedding party as well as a beautiful arrangement for our ceremony space. I had so many compliments on my bouquet throughout the night. I definitely recommend Sugar Bloom to anyone in the London area.Sugar Bloom's reply:
Thanks so much for the compliment Lindsey! I’m glad you had a wonderful day! Congratulations as well! -
Quality of service
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Kirstyn Sent on 01/08/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Flawless experience
They were amazing to work with! Took any small issue and resolved it with ease. Literally put all my trust in leaving creative licence with them and was not disappointed!!! The rookies were beautiful and they tasted so amazing!They were amazing to work with! Took any small issue and resolved it with ease. Literally put all my trust in leaving creative licence with them and was not disappointed!!! The rookies were beautiful and they tasted so amazing! -
Quality of service
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Sarah Sent on 25/07/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Floral Design
Karen from Sugar Bloom Floral was incredible. My bouquet, the bridesmaids bouquets, the corsages and boutonnières were gorgeous. The floral arrangements for our ceremony were breathtaking! A very talented florist! They even delivered and set up at our venue. Our flower stands were too small to accommodate the floral arrangements, but she had a back up plan and lent us two pillars with no charge to do so. They are also make a flower shadow box with our flowers to hold on her memory of our day. I would 110% recommend Karen and her team.Karen from Sugar Bloom Floral was incredible. My bouquet, the bridesmaids bouquets, the corsages and boutonnières were gorgeous. The floral arrangements for our ceremony were breathtaking! A very talented florist! They even delivered and set up at our venue. Our flower stands were too small to accommodate the floral arrangements, but she had a back up plan and lent us two pillars with no charge to do so. They are also make a flower shadow box with our flowers to hold on her memory of our day. I would 110% recommend Karen and her team.Sugar Bloom's reply:
Thanks so much for the awesome review! We enjoyed doing your flowers and working with you! Congratulations -
Quality of service
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