About Print Canada Store
Print Canada Store is a wedding favor and supply company located in Hamilton, Ontario. They have a large selection of favors, supplies and gifts so you are sure to find what you are looking for. They are dedicated to providing personalized favors that help make your day a little extra special. Contact them today and check out their entire selection!
Print Canada Store offers a wide variety of wedding and bridal favors and gifts. Their inventory includes:
Print Canada Store also offers products for a wide range of other occasions. Other special events that they can assist with include:
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Nicole Konkin · Married on 14/10/2017
(actual email send to this business, to which bounced because their email doesn't work)
I received my order yesterday for 250 black charger plates, TWENTY of which are smashed. Not impressed with your packing OR shipping methods. I needed 250 of these plates for Tuesday, so unless you can replace these before Oct24, I will be returning the entire order for a refund.
Due to the belligerent unidentified "manager" that spoke to me this morning regarding this order, then accused me of "screaming" while he continued to be belligerent to me, I will be reporting this purchase and your company to the better business bureau as well as to Visa if this financial dispute is not resolved within 5 business days.
Please advise how to:
1) Return the ENTIRE order, which the client WILL NOT be paying shipping to or from the destination for, due to your broken plates.
2) Return the 20 plates, should your "manager" decide that business etiquette trumps his terrible and sensitive attitude.
I am certain that the "thousands" of order you ship a day thoroughly enjoy the "managers" approach- so best of luck in this industry.
See attached for the pile of broken plates. If you prefer to see each individually, please do not hesitate to request.
Hope you find a way to have a professional daySent on 18/10/2017
Print Canada Store's reply:We have sent our replacements. The voice mail you left my staff came to me a abusive and I or my staff will not take any abuse from customers. This was a so simple fix send photos and we will send out replacements of the product, I am so baffled on the way our staff was treated. Customer did get replacements sent out. As for email not working we received your 3 emails during the day, I beleave the issue is you are trying to sent 10 pictures in 1 email that are to large.
Sharon Mckay · Married on 16/09/2017
Overall this company was very good to deal with. We are very happy with our favours and the service we received. We did order them well in advance just to be sure we would have time in case there were any issues. But we had no issues. Would use them again.Sent on 14/08/2017
Krystal Mackenzie · Getting married on 05/10/2019
Great website experience
Print Canada website was great for getting the gifts for the guests, cameras and place card holders, very cost efficient I am way ahead of the game in my planning process, I would highly recommend utilizing their site you can custom design what you want , anyone on a budget will love this also any order over $200 (with the exception of glass) free delivery!Sent on 13/09/2018
Elena Areny · Married on 02/08/2015
Dealing with this company is a nightmare. I ordered personalized sunglasses on May 3/15 for my wedding in August. I was called soon after and informed that they were on back order until May 18. I got another call in June 15 telling me that the glasses were still on back order until the end of the month. I asked to have the order cancelled, and I was told that they could only issue store credit. I filed a PayPal dispute which they declined, and said that it was over 60 days so they couldn't do a refund. It had, in fact, only been 45 days, but even if it was 60 days, I should have been issued a refund since they didn't deliver what I was expecting within a reasonable time frame. I escalated the PayPal dispute to a claim, and finally got my money back.Sent on 17/06/2015
I also ordered personalized shot glasses - when I received them, the personalization already had scratches on multiple glasses. The entire image could be easily wiped off - do not expect to ever re-use these personalized glasses - you might as well paint them yourself with acrylic paint. I asked to return them for a refund and again was denied. So, I filed a PayPal dispute, which they again declined. I escalated it to a claim which is being reviewed. They offered to re-print - but what would I do with over 60 poor quality shot glasses? I don't want new ones.. I want to send them back, get my money back, and be done with the horrid company. Their customer service skills are some of the worst that I have seen. I would avoid this company at all costs.
Print Canada Store's reply:Customer was told about the back order on the sunglasses that lasted a few months, this is out of our control. Last time the customer was contacted she did want to wait. One day we got a nasty call about all our products and and wanted all her money back. The glasses was refunded and she wants to get a refund and keep the items. Shot glasses and kozies. We offered to send a return label and refund the money once she ships the item to us at no cost to her, We are waiting for her response. As of the glasses a check with our production found they were not baked due to the small size of the order, we have put in place action that this will not happen again. All glassware ships with comments on caring for your glassware, scraping the image is not recommended. We fell that we responded to the issues in this case are have been fair to the customer.
[Anonymous] Married on 25/04/2015
Ordered Favours online. A week before my wedding I was advised that the online inventory was not updated and my favours wouldn't be ready until a month after my wedding. My refund was processed rather quickly but if I didn't contact the company I probably wouldn't have been notified. I was told someone tried to contact me although I had no emails or voice mails.Sent on 30/04/2015
Good prices but verify they have items in stock before ordering on thr website.
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