Reviews for Runway Bridal

Reviews

• Bruna Sent on 09/08/2025
  4.8 out of 5 rating

  4.8
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    4 out of 5 rating
    4.0
  • Flexibility
    5 out of 5 rating
    5.0

  Wedding Dress 2025

  The shop is beautiful, the staff was amazing! I absolutely loved my dress and got tons of compliments. Got about $400 off since I got a sample dress. Personally, I should have done more research and realized that besides the dress cost, getting a sample meant a lot of alterations and needing to clean it, which were almost as much as the dress cost. I didn't want to spend that much, but found out a bit too late. I think for bridal shops they are reasonably priced, but I was doing a small wedding!
• Jess Sent on 23/08/2024
  4.4 out of 5 rating

  4.4
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    4 out of 5 rating
    4.0
  • Flexibility
    4 out of 5 rating
    4.0

  Friendly and very clean store

  They have beautiful dresses, even though in the end I didn't find my dream dress here.
• Sadie Sent on 15/09/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Great energy

  All the stylists bring an amazing energy to your dress buying experience. Beautiful store with a great set up for reveals to your group. I purchased my dress, veil, hair comb, and Mrs. Jean jacket from them.
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• Stephanie Sent on 24/07/2023
  4 out of 5 rating

  4.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    4 out of 5 rating
    4.0
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    3 out of 5 rating
    3.0
  • Flexibility
    4 out of 5 rating
    4.0

  Beautiful dress - cost of “extras” such as a dress bag was alot

  Had a great experience trying on dresses with the staff and great selection.
  Purchasing of the dress was easy, it arrived early and picked up with out issue.
  However it came with an inappropriate bag for the dress and was another $100 to get a proper bag.
  Accessories were expensive and I ended up saying no because the dress itself was expensive.
  Alterations not included and they will give you a few names but other places have seamstress affiliations and arrange for you.
  In the end I found a great seamstress who told me the other stores provide the proper bags no extra cost as well as set up the alteration appointments etc.
  End of the day, dress was gorgeous and arrived on time
• Nicole Sent on 18/11/2020
  4.6 out of 5 rating

  4.6
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    4 out of 5 rating
    4.0
  • Flexibility
    4 out of 5 rating
    4.0

  So Happy With My Dress

  Brooke was such a professional throughout my dress shopping process. I was concerned being a plus size bride that I would feel uncomfortable or that my dress options were limited. I did not feel that way at all! Very glad I chose Runway for my dress, and that I got a great deal at their sample sale.
• Sarah Sent on 19/12/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Had a wonderful experience, would highly recommend! Walked in off the street with no appointment but they were very friend and stayed late to chat with me. Made an appointment to go back, service and knowledge from staff was great. Had no issues from first walking in to picking up my order.
• Jacqueline Sent on 18/03/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Brooke was super helpful and listened to exactly what I was looking for. She gave me all her attention, helping me find the most perfect dress for my big day! :) so glad I said YES to a dress! Thank you again Brooke!
• Anonymous Sent on 28/02/2017
  4.8 out of 5 rating

  4.8
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    4 out of 5 rating
    4.0
  • Flexibility
    5 out of 5 rating
    5.0

  Great experience. Christine was amazing and very helpful. I would definitely recommend this shop to anyone looking for bridal or bridesmaid dresses. The prices are very reasonable and they have a huge selection.
• Alanna Sent on 24/02/2017
  4.6 out of 5 rating

  4.6
  • Quality of service
    4 out of 5 rating
    4.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    4 out of 5 rating
    4.0
  • Flexibility
    5 out of 5 rating
    5.0

  Loved Runway Bridal! Great selection of gowns and the owner was amazing! Very professional, understanding and nice. I found My dream dress and enjoyed every minute of the appointment!!
  Thanks Again!!!
• Jessica Sent on 20/02/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  In the past I have visited Runway Bridal with a few different brides as a bridesmaid. The experience was always awesome, and different then other shops I have visited. I knew that once I was looking for my bridal gown I would start with Runway. Brooke is fantastic!

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