Reviews for Mitchel's Cake & Dessert Co.
Reviews
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Quality of service 4.8 out of 5 rating4.8
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Response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
Awards
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Desiree Sent on 28/09/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely delicious
Everyone was raving about how delicious the cake was! So moist and delicious.Mitchel's Cake & Dessert Co.'s reply:
Great to hear you and your guests enjoyed it so much. We look forward to helping you celebrate your next event. -
Quality of service
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Zicky Sent on 23/09/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mitchel's Cake & Dessert Co. – Wedding Cake Extraordinaire 🍰
We are sooooo happy with the stunning cake Brent created for our wedding! From the very first tasting, we knew we were in good hands—the flavours were absolutely delicious, and we loved being able to sample them ahead of time to find the perfect match.
Brent followed every note and direction we gave, including some very specific instructions, and executed them flawlessly. The cake looked amazing—elegant, polished, and exactly in line with the colour palette we provided. It was a true showstopper.
Beyond the cake itself, Brent was an absolute pleasure to work with. He’s easygoing, super helpful, and made the whole process feel effortless. You can tell he genuinely cares about his craft and his clients.
Now, a little confession: we ordered a cake to serve 50 guests, thinking we’d have leftovers from our 35-person wedding. Turns out… we should’ve ordered more! It was such a hit, people were going back for seconds. The only “issue” we had was that the cake was giving me (the bride) some serious competition for who looked more beautiful—it’s hard to share the spotlight with something that tastes and looks that good!
We truly recommend Brent Mitchel to anyone looking for a cake that’s as delightful as the person/team who made it. Thank you for being part of our special day! -
Quality of service
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Sharon Sent on 02/09/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best cake we have ever had!
Brent and Pam were a joy to work with! From designing the cake, picking flavours to delivery! Highly recommend them for any cake needs! Our cake looking amazing, and everyone loved it!Mitchel's Cake & Dessert Co.'s reply:
Great to hear you were happy with both the process and the final result. Thank you for allowing us to help you celebrate and we look forward to helping you celebrate your next event. -
Quality of service
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Dailyn Sent on 31/08/20252.4 out of 5 rating2.4
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Quality of service 2 out of 5 rating2.0
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Response time 4 out of 5 rating4.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 3 out of 5 rating3.0
Birthday Cake
I ordered a Birthday Cake and I have to be very honest. All communication with Brent was by email and phone calls and it went smooth, payment was done by e transfer and pick on time and place we agreed on( 93 Bach Ave in Whitby). Now, the cake itself looked good, icing and filling tasted good but the cake was very dry.
I was expecting something extraordinary and super delicious cause I paid $ 170 for a rounded cake that apparently would serve 15 people. I always found their cakes were overpriced but I was willing to pay the price because of the occasion and good reviews… so I am not even sure my review will go on their web page, I don't think so.
I had great expectations but I was very disappointed, since the cake didn't honour the amount of money I paid for it…I have tried better cakes from Metro and Superstore. -
Quality of service
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Sarah Sent on 03/08/20254.8 out of 5 rating4.8-
Quality of service 4 out of 5 rating4.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful cake!
The cake was beautiful and they were friendly and professional to work with. The cake tasted good, but I was very pleased with their responsiveness to emails and their transparency with the cost. I would recommend them!Mitchel's Cake & Dessert Co.'s reply:
Thank you and great to hear you were so happy with both the process and the final result. We look forward to helping you celebrate your next event. -
Quality of service
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Dwayne Sent on 05/11/20241 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Representative was very dismissive, telling us that this not how it works here, meaning, showing up at the address of the business, very disrespectful
As business owners ourselves, we would not recommend this company to anyone. -
Quality of service
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Thelma Sent on 21/10/20244.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Delicious Wedding Cake & Cupcakes
We ordered our wedding cake and cupcakes from Mitchell's Cakes and were very happy with the experience! The cupcakes were a big hit with our guests, and the cake itself was absolutely delicious—definitely a 10/10 for taste. The cost was also reasonable for what we ordered.
There were just a couple of small areas for improvement. I picked up the cake stand ahead of time, and while the cake and cupcakes were delivered on the day of, the stand was made of plain cardboard, which didn’t match the elegance we envisioned. We decorated it ourselves, but it looked more like a grade school art project. I would have gladly paid for a rental glass stand to elevate the presentation.
Overall, we highly recommend Mitchell's Cakes for anyone looking for delicious, well-priced desserts. A little more attention to presentation would take the experience to the next level! -
Quality of service
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Nicole Sent on 01/01/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding Buttercream Wedding Cake
I've ordered several cakes from Mitchel's in the past for big life events so getting our wedding cake from them was no different. We ended up choosing a 3 tier for our main wedding cake with maple (5") , lemon with raspberry filling (8") and marble cake (12") and carrot cake without nuts (8") and cream cheese frosting for the grooms cake.
We asked for a cake large enough to serve approximately 100 guests and it was the perfect amount. Our venue did slice our cake and they were larger than a typical cake serving slice as well! The cake was absolutely delicious, great flavour and crumb to the cake especially the maple and carrot cake!
There was great communication with Brent and was prompt to answer any of my questions I had throughout the process. Highly recommend to anyone looking for a delicious buttercream cake!-
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+2 Photos
Mitchel's Cake & Dessert Co.'s reply:
Great to hear you were so happy with not only your cakes but the whole process. Honoured to be part of so many life events and we look forward to making your next one a little sweeter! -
Quality of service
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Charlton Sent on 03/12/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great cake!
Thank you so much for our amazing wedding cake! It looked amazing and tasted even better. So many options and we are enjoying it still!Mitchel's Cake & Dessert Co.'s reply:
You're very welcome and it was our pleasure to be able to add a bit of sweetness to your wedding. We hope your guests enjoyed the strawberry and coconut cake flavours as much as you did! -
Quality of service
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Amanda Sent on 24/10/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So happy we went with Mitchel's Cake and Dessert Co.
Our cake by Mitchel's Cake and Dessert Company was delicious and beautiful! We received many compliments from our guests about how the cake looked and tasted fantastic. Also, we loved that we had the option to choose two different flavours for our wedding cake, which worked out perfectly since my husband and I had two different favourite flavours when we went to our tasting. The whole process of choosing a design and ordering a cake was effortless, as Mitchel’s Cake and Dessert Company handled everything from start to finish. They delivered the cake to our venue and set it up as well. We didn’t have to lift a finger! I highly recommend going with Mitchel’s Cake and Dessert Company!Mitchel's Cake & Dessert Co.'s reply:
Great to hear you were so happy not only with the final result but also the whole process. Hearing your guests were also impressed with both the look and taste is gratifying and nice to know we could make everyones day a bit sweeter. We look forward to helping you celebrate your next event! -
Quality of service
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