Reviews for The Calgary Zoo
Reviews
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4.8 out of 5 rating
4.8
Excellent
52 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
Awards
52
+66
User photos
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Mikaela Sent on 10/05/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best cost to value anywhere in Calgary
The staff were so mazing to work with and Estelle was amazing so helpful the entire planning process and made our dream day possible! Highly recommend as our guests also had the best time and the food was amazing! -
Quality of service
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Jaylynn Sent on 21/08/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So worth it!!!
I have high expectations and our assigned zoo Venus coordinator Estelle, the catering lead Yulia and their teams and the venue in general consistently exceeded my expectations at every turn. In the year of planning, Estelle answered hundreds of questions with fast and clear email responses. She was always available by phone as well. When she was away, she had colleagues covered and it was as if she wasn’t gone at all. She accommodated my schedule for walk throughs. They were extremely flexible with planning and when we had a major last minute change (necessitated by a family emergency) they were accommodating in ways I never would have expected from any venue. And that’s all just before the wedding day. On the day of, my guests absolutely raved about the quality of the venue and particularly the food. I was worried that any plated meal may not be enough food for the most hungry guests but in reality we all could barely finish our meals, the portions were excellent, but we tried because it was some of the best quality food I’d ever eaten. I’ll try to convince my friends to get married here just so I can have the tomato bisque and chicken supreme again! (In addition to all these other reasons). The catering lead was amazing and worked extremely well with my day of coordinator, and as the bride I was not bothered with little issues, they just addressed them in an appropriate manner. The guests also loved being able to see the animals between the ceremony and reception. The day was absolutely magical and the venue played a huge role in that. You can save a bit of money with simple decorations because both the ceremony site and Safari Lodge are so beautiful they needed minimal enhancement to feel enchanted. I suggest getting passed hors d'oeuvres, they are a minor added cost but it really elevated the experience and my guests raved about them. I could go on forever. Highly highly highly recommended. -
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Charlotte Sent on 14/07/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Can not recommend enough
We got married at the Calgary Zoo and it was absolutely perfect! Loree, our coordinator, was amazing calm, organized, and so helpful every step of the way. The venue was stunning, and even with a last-minute weather change, everything still looked beautiful. Our guests haven’t stopped raving about the food and said it was the best wedding they’ve ever been to. We’re so grateful to the whole team for making our day unforgettable! -
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Mayland Sent on 07/05/20252.2 out of 5 rating2.2
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Quality of service 1 out of 5 rating1.0
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Response time 4 out of 5 rating4.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 1 out of 5 rating1.0
Make sure you get everything in writing!!!!
We had Estelle as our wedding coordinator. Because we were having our wedding on a long weekend, stat holiday, I kept asking “are you sure this day is okay?” Estelle kept reaffirming that it was.
After signing the contract, Estelle found out there was an Easter event and we felt she kept trying to deter us from having it that day and at the time we wanted. She said this will be the busiest day of the year, it’s not a good idea, etc.
She refused to put up any private event signs, then she said we can’t have music anymore. She promised we could store valuables the night before in her office, then she refused this option the day before.
Since there were no private function signs, Estelle said she would stand in the Enmax Conservatory to keep traffic moving on Easter long weekend. She did a horrible job of this and there were several people that kept standing there in our videos.
When we dealt with Carling on one of the visits, she told us we could have private function signs and a do not sit sign on the bench directly behind our arch. Estelle denied this days before our wedding.
I found their professionalism terrible and they don’t keep their word for anything. I realize it was on the contract we signed 6 months before the wedding that everything needed to be finalized 10 days before the wedding. Estelle gave us a 22 hours reminder that it was due. I was so stressed out.
It was a shame because the zoo was beautiful. The coordinators were just horrible and I would never work with them again. -
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Kaila Sent on 28/08/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic experience and venue
The zoo staff from the coordinators to the servers were amazing, professional and made sure that thr way was everything we envisioned.
They were super flexible and very helpful when something went a little sideways. It was a beautiful venue and made the day extremely special. -
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Christina Sent on 05/11/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 Star Venue - Highly Recommend
This was our DREAM venue! There was not a single thing they could have done differently. From the ceremony to the photos, cocktail hour & reception, everything went perfectly. The food was phenomenal & we could have eaten the prime rib all night. We ran out of the gyoza during cocktail hour since they were such a big hit! Our guests keep raving that they enjoyed being able to roam the zoo while we took photos instead of trying to find a way to entertain themselves. BONUS POINTS: Their pricing was highly competitive & blew all other venues out of the water!-
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+12 Photos
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Quality of service
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Nichole Sent on 31/10/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful photo opportunities
Easy and simple venue, used grazers intimate and fun -
Quality of service
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Miha Sent on 31/10/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Let me tell you, FOOD is Amazing
I'm absolutely thrilled that we opted for our wedding at the Calgary Zoo. An outdoor wedding was a dream for me, but I didn't want to overspend. The Calgary Zoo offers incredible wedding packages catering to various guest group sizes, and we chose the outdoor garden for the ceremony and the Enmax Conservatory for the reception. Estelle, the wedding coordinator, was an absolute gem. I didn't have a wedding planner or even bridesmaids, which made me anxious about the event, but Estelle and the zoo staff were outstanding in managing everything. Thanks to their expertise, I had a stress-free, truly amazing wedding day that will be cherished for a lifetime.
The venue itself is breathtaking. If you've been to the Calgary Zoo, you already know how beautiful the place is, so no need for much explanation there. But let me talk about the food! Oh my goodness, the food was incredible! I did a trial at the Safari Grill before the wedding, and honestly, the brunch there was just okay. So, I was a bit concerned. However, the food served at our reception was exceptional. Our guests, friends, and family raved about it, everyone saying how amazing the food was.
I'm very happy about choosing the Calgary Zoo. The venue was stunning, the pricing was well within our budget, the wedding package made my planning phase less stressful, and the staff were friendly and professional. Everyone, including us, had an absolutely fantastic time.-
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+5 Photos
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Quality of service
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Nicole Sent on 07/10/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was perfect!
We had our wedding this summer at the Enmax Conservatory, and it was everything we could have hoped for and more. Loree was so helpful with assisting us in the planning of our special day and ensured all of our requests were taken care of with no worries. Greg was our head caterer and ensured our reception was smooth, efficient, and kept everyone happy and having a great time. The venue is absolutely stunning, and all of our guests had so much fun exploring the beautiful sights of the gardens. -
Quality of service
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Krystyn Sent on 10/09/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic and Fun
Working with the zoo was an easy and seamless process. They have detailed wedding packages with all their venues for you to see. Booking tours of the venues was easy, and our coordinator Loree was fantastic!
Grazers was the best venue for a small and intimate wedding! A private patio for the ceremony, complete with a backdrop of Alpacas!
The restaurant staff were great, the bartender was quick and attentive. The food was AMAZING, the quality of the food is top tier - you would not be disappointed. The trout was the best I've ever had. -
Quality of service
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