Reviews for Paradise Banquet Hall

Reviews
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4.8 out of 5 rating
4.8
Excellent
128 reviews
Recommended by 95% of couples
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Quality of service 4.8 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
128





+84
User photos

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Keneth Sent on 12/07/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
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Quality of service
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Rebecca Sent on 21/06/20251 out of 5 rating
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Quality of service 1 out of 5 rating
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Response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 1 out of 5 rating
Bums Service Staff and Subpar Food
I've never been disappointed with a venue so much that I needed to write a review. All the service people were bums and couldn't care less about their jobs. All the servers were reaching over All the guests while eating to gather plates and cups, so unprofessional and the bartenders were by far the worst. The one lady wouldn't even put the drinks close to the guests to grab she was so rude, wouldn't even mix the drinks she made, was constantly on her phone and had the most unimpressed look on her face the whole time. I have no idea how she is employed there.
The food was subpar and all the desserts were closely just frozen from a box. The drinks were clearly watered down. I understand not wanting guests to get plastered but to serve watered down liquor is thievery. The bride and groom pay so much for open bar and I get watery tequila shots? Absolutely pathetic.
I literally cannot imagine ever spending my money here. It was the worst wedding I've been to. The only thing they have going for then is the beautiful space.I've never been disappointed with a venue so much that I needed to write a review. All the service people were bums and couldn't care less about their jobs. All the servers were reaching over All the guests while eating to gather plates and cups, so unprofessional and the bartenders were by far the worst. The one lady wouldn't even put the drinks close to the guests to grab she was so rude, wouldn't even mix the drinks she made, was constantly on her phone and had the most unimpressed look on her face the whole time. I have no idea how she is employed there.
The food was subpar and all the desserts were closely just frozen from a box. The drinks were clearly watered down. I understand not wanting guests to get plastered but to serve watered down liquor is thievery. The bride and groom pay so much for open bar and I get watery tequila shots? Absolutely pathetic.
I literally cannot imagine ever spending my money here. It was the worst wedding I've been to. The only thing they have going for then is the beautiful space. -
Quality of service
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Ro Mano Sent on 27/02/20252 out of 5 rating
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Quality of service 2 out of 5 rating
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Response time 2 out of 5 rating
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Professionalism 2 out of 5 rating
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Value 2 out of 5 rating
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Flexibility 2 out of 5 rating
Terrible Receptionist, Great Venue Overall
While the venue itself is beautiful and offers a great setting for a wedding, I had a disappointing experience with the receptionist that introduced herself to us as Amata. The customer service was lacking, with the receptionist being rude and unhelpful. It was frustrating to feel dismissed when trying to inquire about details for an event.
At my brother's wedding - the venue’s space, ambiance, and overall atmosphere were wonderful, Francesco, Dino and the rest of the staff we interacted with were kind and accommodating. The food was good.
Overall, a great venue, but definitely room for improvement in customer service at the front desk. I hope the management can address the reception area’s customer service to ensure better experience for future couples.While the venue itself is beautiful and offers a great setting for a wedding, I had a disappointing experience with the receptionist that introduced herself to us as Amata. The customer service was lacking, with the receptionist being rude and unhelpful. It was frustrating to feel dismissed when trying to inquire about details for an event.
At my brother's wedding - the venue’s space, ambiance, and overall atmosphere were wonderful, Francesco, Dino and the rest of the staff we interacted with were kind and accommodating. The food was good.
Overall, a great venue, but definitely room for improvement in customer service at the front desk. I hope the management can address the reception area’s customer service to ensure better experience for future couples. -
Quality of service
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Jerome Sent on 14/01/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
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Quality of service
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Serena Sent on 21/11/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Highly recommend
We cannot thank everyone at Paradise enough for their incredible work on our wedding day! From start to finish, they were professional, and incredibly helpful. Everyone truly went above and beyond to ensure our special day was perfect. Not to mention, the food was amazing!We cannot thank everyone at Paradise enough for their incredible work on our wedding day! From start to finish, they were professional, and incredibly helpful. Everyone truly went above and beyond to ensure our special day was perfect. Not to mention, the food was amazing! -
Quality of service
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Rochelle Sent on 10/09/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect venue!
This venue was amazing! The interior was beautiful so we didn’t need much decorations, and the food was perfect! We had a lot of guests come up to us afterwards to compliment the food, from appetizers, to the main, to the late night snacks, everything was perfect!This venue was amazing! The interior was beautiful so we didn’t need much decorations, and the food was perfect! We had a lot of guests come up to us afterwards to compliment the food, from appetizers, to the main, to the late night snacks, everything was perfect! -
Quality of service
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Sandra Sent on 16/12/20244.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
Beautiful and made our wedding perfect
We loved having paradise as our venue for our reception. The venue itself is so beautiful and from day 1 of booking with paradise, they have been so helpful in ensuring we had everything we wanted/needed to plan our perfect reception. On the day of, we had a day of coordinator assigned to us and we were so impressed on how she checked in on us and our families so often throughout the night to make sure we were all having a great time. Before our wedding, our appointed coordinator was so helpful and accommodating to our guests many dietary restrictions and ensuring proper substitutions. Amazing price in comparison to other venues and such great value!We loved having paradise as our venue for our reception. The venue itself is so beautiful and from day 1 of booking with paradise, they have been so helpful in ensuring we had everything we wanted/needed to plan our perfect reception. On the day of, we had a day of coordinator assigned to us and we were so impressed on how she checked in on us and our families so often throughout the night to make sure we were all having a great time. Before our wedding, our appointed coordinator was so helpful and accommodating to our guests many dietary restrictions and ensuring proper substitutions. Amazing price in comparison to other venues and such great value! -
Quality of service
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Theresa Sent on 28/07/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Got it done easily
We loved this venue! We had a great in house dj that made it so easy! Be sure to check out the outdoor part to get pictures if you can!We loved this venue! We had a great in house dj that made it so easy! Be sure to check out the outdoor part to get pictures if you can! -
Quality of service
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Andrea Sent on 29/06/20252.4 out of 5 rating
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Quality of service 1 out of 5 rating
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Response time 3 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 3 out of 5 rating
1 Year Since Our Wedding - Honest Review
We got married at Paradise Banquet Halls a year ago, and overall, we had a great experience. The food was amazing!!! Our guests still talk about it and the venue looked beautiful. Thank you Luxel Decor & Flowers!!! Most of the staff were friendly, helpful, and made sure everything ran smoothly. For the price, it was definitely a great value.
However, we did run into ongoing issues with the two head waiters, Dora and Amata. They were rarely in the room when we needed them, and we constantly had to chase them down for simple questions or support. When we did manage to speak with them, they were dismissive and responded in a rude, unhelpful manner, especially the younger one. Not what you'd expect on your wedding day. It added stress to what should’ve been a seamless night.
Despite that, the rest of the staff made up for it, and we’re still thankful for how the day came together. Bartender Vlad was great! We would recommend Paradise Banquet Halls, but with the hope that management addresses the behavior of the two head waiters.We got married at Paradise Banquet Halls a year ago, and overall, we had a great experience. The food was amazing!!! Our guests still talk about it and the venue looked beautiful. Thank you Luxel Decor & Flowers!!! Most of the staff were friendly, helpful, and made sure everything ran smoothly. For the price, it was definitely a great value.
However, we did run into ongoing issues with the two head waiters, Dora and Amata. They were rarely in the room when we needed them, and we constantly had to chase them down for simple questions or support. When we did manage to speak with them, they were dismissive and responded in a rude, unhelpful manner, especially the younger one. Not what you'd expect on your wedding day. It added stress to what should’ve been a seamless night.
Despite that, the rest of the staff made up for it, and we’re still thankful for how the day came together. Bartender Vlad was great! We would recommend Paradise Banquet Halls, but with the hope that management addresses the behavior of the two head waiters. -
Quality of service
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Tara Sent on 19/12/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent venue
Working with the paradise banquet hall team was amazing and our wedding went perfectly. The and service were excellent and the prince room was beautiful. We had a beautiful wedding without much of the stress thanks to paradise banquet hall. Thank you!Working with the paradise banquet hall team was amazing and our wedding went perfectly. The and service were excellent and the prince room was beautiful. We had a beautiful wedding without much of the stress thanks to paradise banquet hall. Thank you! -
Quality of service
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