Reviews for Mirage Banquet Hall
Reviews
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![Cephas]()
Tenway Sent on 24/09/2022Not too happy.
The service was okay. They threw my cake out and refused to pay for it. I purposely called them to keep my cake and I was going to go get it during the week but when I got there they threw out the cake and did not compensate me for it. I did not even got my wedding banner that was used for my red carpet. My overall experience was terrible 😪. I was not happy even to return my calls took a while to get back to me. The lady Pam from classic touch decor that did the decorations was great and that was the only good thing I remembered about using Mirage banquet. I am not happy with the way they handled my things. -
![Abigail]()
Abby Sent on 31/08/2022So happy with the Mirage!
We are beyond thrilled that we chose the Mirage. Everything came together so perfectly we couldn’t have asked for a better day. -
![Kelly]()
Kelly Sent on 30/08/2022Wedding Reception at Mirage Banquet Hall.
Lovely venue. Professional staff. Décor beautiful and food outstanding. Our guests complimented over and over again on how good the food was. Made wedding day so pleasant and extremely easy to plan. Highly recommend. -
![Jennifer]()
Jennifer Sent on 03/10/2021Stress free
This venue took care of so many pieces- things I would have missed without them. Having everything in one place and having other vendors connected to them made things incredibly easy for us. -
![Shalisa]()
Shalisa Sent on 08/09/2021Best wedding ever!
Honestly I cannot recommend this venue enough. We had our ceremony and reception there on September 3rd 2021 after postponing 4 times. It has almost been a week since our wedding and people are still saying how amazing it was. I HIGHLY recommend using their in house decorator Pami. She did an amazing job, I have heard nothing but compliments from everyone and I wish we could relive the whole day. Super organized and overall beautiful venue with AMAZING food. -
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![Angelina]()
Angelina Sent on 22/01/2021Disaster in the making
I spent months anticipating a change for covid. They said if they couldn’t meet our wedding due to constraints they would refund us. They neglected to call us. We were requested a month before our wedding to move our date for someone else. The week before they said they could still offer it with the 15 person limit and wanted us to still pay $8000 for 10 people. We told them we signed a contract for 125 and until they can meet that we would like our money back and we would rebook when we could in the future. The manager became hostile towards me and told me to get a lawyer then as I am breaking contract. This was not true as the contract was frustrated due to them not being able to offer their side of the commitment. They said there is a bridal suite washroom which there is not in hall B. It is also advertised to be able to use their sound system. This is only true if you use their DJ, otherwise it’s off limits. The owner also told us he had used our deposit and many others to do renovations to the place and it was a mistake due to covid and not being able to make up the money.
I’m sad that this all happened as the food is great and it is a beautiful venue. The customer service is not there especially during these times. -
![Chantelle]()
Chantelle Sent on 09/03/2020Great venue and staff to work with
Mirage essentially offers an "all inclusive" package for all the big ticket items (food, tables, chairs, linens, lighting, decorations, etc.). Their staff are so pleasant to work with, the food is amazing, and they are very reasonably priced, especially for what you get! I highly recommend this venue! -
![Kate]()
Kate Sent on 21/09/2019We couldn't have had a better reception venue
The staff here are impressive. Everyone from the engaging bartender to the wait staff to the manager did such a great job to ensure our wedding went off without a hitch. I can't recommend this place highly enough.
Thanks for a beautiful wedding day !
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