Reviews for Ferndale Banquet Hall

Reviews

+2 User photos

• Ana G. Sent on 04/12/2020
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Very unreliable and illegal business

  This vendor has scammed many people in the times of covid. They have taken money and not refunded many couples’ money through Covid. They will not respond to correspondence and are proven to be very sketchy. Beware of the good reviews. They will steal the money right out of your pockets

  This vendor has scammed many people in the times of covid. They have taken money and not refunded many couples’ money through Covid. They will not respond to correspondence and are proven to be very sketchy. Beware of the good reviews. They will steal the money right out of your pockets
• Rosalind N. Sent on 22/09/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  A dream come true!

  Booking our wedding at Ferndale Banquet Hall was one of the best deciaions we made. Working with Donald and Brenda throughout the process was an absolute breeze and the head chef, Carol, and her staff were beyond measure. They were extremely kind, honest, generous and genuine. Our guests loved the beautiful venue, food, service bar and staff. Thank you for making a day that is usually full of nerves and anxiety, one we will cherish forever. Thank you ❤️

  Booking our wedding at Ferndale Banquet Hall was one of the best deciaions we made. Working with Donald and Brenda throughout the process was an absolute breeze and the head chef, Carol, and her staff were beyond measure. They were extremely kind, honest, generous and genuine. Our guests loved the beautiful venue, food, service bar and staff. Thank you for making a day that is usually full of nerves and anxiety, one we will cherish forever. Thank you ❤️
• Kyle V. Sent on 11/06/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  A Wonderful Wedding Experience at Ferndale Banquet Hall

  Ignore the reviews from the people that didn't understand how the world worked during covid.
  
  We recently had the pleasure of hosting our wedding at Ferndale Banquet Hall, and we couldn't have asked for a better experience. The entire team, especially our main contact, Donald, went above and beyond to ensure that our special day was absolutely perfect.
  
  Right from the beginning, we were impressed by the fair pricing options offered. They understood our budget and worked closely with us to create a package that suited our needs without compromising on quality. We appreciated their transparent and accommodating approach, which helped us feel at ease throughout the planning process.
  
  Donald was outstanding. He showed exceptional professionalism, attentiveness, and genuine care. He took the time to listen to our ideas and preferences, providing valuable suggestions along the way.
  Donald's attention to detail was remarkable, and his commitment to making our wedding day memorable was evident in every step of the planning process.
  
  On the day of our wedding, Ferndale Banquet Hall truly delivered. The venue itself was beautifully decorated and set up according to our vision. The staff were friendly, efficient, and ensured that everything ran smoothly. From the exquisite catering to the flawless execution of the event timeline, we couldn't have been happier with the service we received.
  
  Our wedding day at Ferndale Banquet Hall
  was a dream come true. The combination of fair pricing, exceptional service, and the dedication of their team, particularly Donald, made our experience truly unforgettable. We highly recommend Ferndale Banquet Hall to any couple looking for a wonderful wedding venue that will go the extra mile to ensure a memorable and stress-free celebration.

  Ignore the reviews from the people that didn't understand how the world worked during covid.
  
  We recently had the pleasure of hosting our wedding at Ferndale Banquet Hall, and we couldn't have asked for a better experience. The entire team, especially our main contact, Donald, went above and beyond to ensure that our special day was absolutely perfect.
  
  Right from the beginning, we were impressed by the fair pricing options offered. They understood our budget and worked closely with us to create a package that suited our needs without compromising on quality. We appreciated their transparent and accommodating approach, which helped us feel at ease throughout the planning process.
  
  Donald was outstanding. He showed exceptional professionalism, attentiveness, and genuine care. He took the time to listen to our ideas and preferences, providing valuable suggestions along the way.
  Donald's attention to detail was remarkable, and his commitment to making our wedding day memorable was evident in every step of the planning process.
  
  On the day of our wedding, Ferndale Banquet Hall truly delivered. The venue itself was beautifully decorated and set up according to our vision. The staff were friendly, efficient, and ensured that everything ran smoothly. From the exquisite catering to the flawless execution of the event timeline, we couldn't have been happier with the service we received.
  
  Our wedding day at Ferndale Banquet Hall
  was a dream come true. The combination of fair pricing, exceptional service, and the dedication of their team, particularly Donald, made our experience truly unforgettable. We highly recommend Ferndale Banquet Hall to any couple looking for a wonderful wedding venue that will go the extra mile to ensure a memorable and stress-free celebration.
Are you interested?
Send a message
• Holly R. Sent on 14/10/2021
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Worst experience

  They took my deposit and kept ignoring my emails. Then answered when I asked for my deposit back to say that it's not refundable and they are planning weddings 3 months before they are happening due to covid. I'm furious.

  They took my deposit and kept ignoring my emails. Then answered when I asked for my deposit back to say that it's not refundable and they are planning weddings 3 months before they are happening due to covid. I'm furious.
• David D. Sent on 08/11/2021
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Disgusting business values.

  They took our daughter and son in laws deposit and refuse to even respond regarding a refund when questioned about it.

  They took our daughter and son in laws deposit and refuse to even respond regarding a refund when questioned about it.
• Nigella C. Sent on 22/03/2022
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Terrible Owners! Unethical! Thieves!

  These owners should be ashamed of them selves! Stealing money from clients and employees alike! I know 2 couples that were ROBBED by these frauds when promised to get their deposit back! They were given ample notice but Donald and Carl decided they would steal from the very people in their communities!
  BUYER BEWARE! THESE ARE NOT GOOD PEOPLE TO DO BUSINESS WITH OR INVOLVE IN ANY WAY! To make matters worse Donald is arrogant and rude! Acts like his shit dont stink! WHAT A PIECE OF WORK THIS ONE IS!

  These owners should be ashamed of them selves! Stealing money from clients and employees alike! I know 2 couples that were ROBBED by these frauds when promised to get their deposit back! They were given ample notice but Donald and Carl decided they would steal from the very people in their communities!
  BUYER BEWARE! THESE ARE NOT GOOD PEOPLE TO DO BUSINESS WITH OR INVOLVE IN ANY WAY! To make matters worse Donald is arrogant and rude! Acts like his shit dont stink! WHAT A PIECE OF WORK THIS ONE IS!
• Shannah W. Sent on 04/04/2022
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Disgusted!

  Still waiting 2 years later for our refund, but NO ONE answers the damn phone, and when you show up they refuse to talk to you! The owners of this place steal your money!! THIS PLACE IS A DISGRACE!!! I would NEVER recommend this place to anyone.

  Still waiting 2 years later for our refund, but NO ONE answers the damn phone, and when you show up they refuse to talk to you! The owners of this place steal your money!! THIS PLACE IS A DISGRACE!!! I would NEVER recommend this place to anyone.
• Tara A. Sent on 03/12/2020
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  The Most Shady Wedding Vendor

  If I could give zero stars I would. My husband and I booked Ferndale Banquet hall for our wedding which was scheduled on April 25th 2020 due to Covid it was cancelled (but we had paid in full well in advance) After several attempts to request our money back we have had nothing but radio silence. We have filed in small claims court and received a response that they had no record of us as clients as we had no contract, that is correct because we accepted a cash deal that was offered to us.
  
  This hall should be absolutely ashamed of themselves! I understand that Covid has caused significant damage to a number of businesses, but that doesn't mean that they should take advantage of innocent clients.

  If I could give zero stars I would. My husband and I booked Ferndale Banquet hall for our wedding which was scheduled on April 25th 2020 due to Covid it was cancelled (but we had paid in full well in advance) After several attempts to request our money back we have had nothing but radio silence. We have filed in small claims court and received a response that they had no record of us as clients as we had no contract, that is correct because we accepted a cash deal that was offered to us.
  
  This hall should be absolutely ashamed of themselves! I understand that Covid has caused significant damage to a number of businesses, but that doesn't mean that they should take advantage of innocent clients.
• Kathrine Sent on 15/03/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amanda is everything!

  Stress free, affordable, amazing. Amanda is the best, the food was phenomenal.

  Stress free, affordable, amazing. Amanda is the best, the food was phenomenal.
• Jenna B. Sent on 09/08/2018
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  June 9/2018

  My husband and I had our wedding June 9. It was a beautiful day with wonderful family and friends!! The staff were absolutely amazing and made our day so perfect!
  Amanda and her team worked very hard and were very accommodating to all our needs. Amanda went above and beyond to make sure everything ran smoothly and on time!! Amanda is a huge assist to the Ferndale banquet centre! We made all the table and wedding party arrangements and they were executed perfectly!
  Amanda made not only our day perfect but our night even better!!
  The food was amazing and all guest could not stop talking about how great everything was!
  Thank you again for all your hard work you made this day unforgettable and look forward to working with you again!!

  My husband and I had our wedding June 9. It was a beautiful day with wonderful family and friends!! The staff were absolutely amazing and made our day so perfect!
  Amanda and her team worked very hard and were very accommodating to all our needs. Amanda went above and beyond to make sure everything ran smoothly and on time!! Amanda is a huge assist to the Ferndale banquet centre! We made all the table and wedding party arrangements and they were executed perfectly!
  Amanda made not only our day perfect but our night even better!!
  The food was amazing and all guest could not stop talking about how great everything was!
  Thank you again for all your hard work you made this day unforgettable and look forward to working with you again!!