Reviews for Queenston Heights Restaurant
Reviews
-
Quality of service 5 out of 5 rating5.0
-
Response time 4.9 out of 5 rating4.9
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Awards
-
Sharmaine Sent on 07/10/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Decision We Made for Our Big Day!
We had an amazing experience with this venue! A co-worker recommended it to me, and I booked an appointment right away. Michelle welcomed us and gave us a tour, and we immediately knew it was the right place to officially book. Later, we met Jackie, who was exceptionally helpful in guiding us through all the details and next steps.
On our big day, the venue truly became the wedding of my dreams. Once everything was decorated, it looked breathtaking—our head table was perfectly positioned against a gorgeous sunset backdrop, and our guests couldn't stop complimenting it. The food was absolutely delicious! Our server, Maria, was incredibly attentive and made sure we were completely taken care of throughout the night.
We are so happy we chose to celebrate our wedding here, and our guests are still raving about it. Thank you to the whole team!-
-
-
+2 Photos
-
Quality of service
-
Greg Sent on 01/07/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Could Not Have Been More Perfect
As soon as we arrived in person to visit, we knew the other venues we'd be touring were probably going to be a waste of time because we had fallen in love. Throughout the planning process Jackie and her team were friendly, responsive, professional, and accommodating, and the day went off without a hitch. Gorgeous location, fantastic food, and Jackie was on-site for us the entire time in case we needed anything. Very confident I'll only be doing the one wedding, but if I was ever planning another I know where I'd start.Queenston Heights Restaurant's reply:
We’re thrilled to hear that your experience exceeded expectations from your very first visit. Thank you for your kind words about Jackie and the team. It was our pleasure to help bring your wedding vision to life. Wishing you both a lifetime of happiness together, and thank you for choosing Niagara Parks Weddings! 💕✨ -
Quality of service
-
Kayla Sent on 08/10/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The most amazing place
Jackie was so attentive to us throughout this whole project, she really puts her all into her projects and ensures everyone is happy, and familiar with all the details. She helped me many times with different planning questions and made this whole process so easy on me. Not to mention it’s a gorgeous restaurant with an amazing view, and the grounds are beautiful!! If I had to do it alol over, there’s no doubt I’d choose Queenston Heights again. I can’t express enough how highly I think of this place, their amazing staff and Jackie. Thank you so much for everything!-
-
-
+8 Photos
Queenston Heights Restaurant's reply:
Good Morning Kayla,
Thank you so much for your wonderful review and the beautiful pictures! We’re thrilled to hear you enjoyed your experience at Queenston Heights. Jackie truly shines, and we’re glad her service helped make your day special. We appreciate your kind words.
Warm regards,
Niagara Parks Weddings -
Quality of service
-
Elyse Sent on 20/10/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing venue!
Queenston Heights was the perfect fall wedding venue. Jackie was outstanding to work with, she understood exactly what we were going for and made suggestions for us based on her expertise.
The day of wedding went so smoothly and it was all because of Jackie and the amazing staff at Queenston Heights. We have had SO many comments on how amazing the food was, and they were so accommodating for all of us celiacs.
Honestly, just go and see the venue and you will fall in love and get to work with all of the awesome people there! -
Quality of service
-
Caitlyn Sent on 14/10/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
5 stars is not enough.
Jackie (the restaurant manager) is nothing short of amazing. Leading up to our wedding she was very friendly and informative, always quick to get back to us on questions or with info for us. On the day of she went above and beyond what we would expect from her, we’d think of something that needed to be done and she was already 2 steps ahead. We had a small crisis when my dog (our ring bearer) cut his paw walking through the trees and we didn’t realize until I picked him up for photos, getting blood all over the front of my dress. We went into the venue planning on getting some water to try and wipe it off and Jackie was already ready with a towel and stain remover, and managed to make my dress look perfect again. The venue itself is gorgeous, the food was incredible and the rest of the staff were all very kind. I will be recommending this place,
And Jackie to everyone who will listen!Queenston Heights Restaurant's reply:
Hi Caitlyn,
We are overjoyed by your raving review and cannot thank you enough for sharing your extraordinary experience at our venue. Our restaurant manager Jackie is a true star, consistently going above and beyond for our weddings. We're delighted you enjoyed the venue, the food and our friendly staff. Your recommendation means a great deal.
All the best to you both!
Niagara Parks Weddings -
Quality of service
-
Alisha Sent on 19/05/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Venue
I cannot describe how amazing my wedding was because of the Queenston Heights Restaurant. They had everything ready for me. Setup the way I requested. The food and service was outstanding and the ground are so beauiftul for photos. Truly a magical day thanks to themQueenston Heights Restaurant's reply:
Congratulations Alisha & Michael! Thank you for choosing to host your special day with Niagara Parks. Our team enjoys making sure everything is just right for our couples. We really appreciate your most positive comments and kind words.
Wishing you both all the best.
Niagara Parks Weddings -
Quality of service
-
Kathleen Sent on 03/12/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect Coordination and execution!
Fantastic food, perfectly executed my vision!Queenston Heights Restaurant's reply:
It was a pleasure and an honour hosting your special day! Thank you for your most positive review. Wishing you both all the best.
Warm Regards,
Niagara Parks Weddings -
Quality of service
-
Nicole Sent on 02/11/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The view got us and the service was outstanding!
My husband and I fell in love with pictures we saw online of Queenston Heights and contacted them right away about dates and how a wedding would look at their venue. Jackie and her team made our day so effortless and I wish we could do it all over again. The packages were laid out well and easy to follow, we were able to make some changes as needed and the portions of our meals were huge! We loved that we could have everything done in one location (ceremony, cocktail, dinner and dance). We had many guests from out of town so one location made the most sense to us. Jackie kept our day on track and knew through many conversations what we wanted and how we wanted our day to play out and it was a fairy tail day! The grounds are so well taken care of and the added history at the location made choosing this venue so easy. Everyone working our wedding day made us forget our worries and we were able to just enjoy our special day!Queenston Heights Restaurant's reply:
Thank you so much for your review. We will be sure to pass on your kind words to Jackie. She and her team really do strive to offer the best wedding experience possible. It's wonderful to hear that your vision came true, and that you enjoyed everything so much. We are honoured to have been part of your special day.
Congratulations to you both! Wishing you a lifetime of love and happiness.
Cheers,
Niagara Parks Weddings -
Quality of service
-
Ashley Sent on 22/11/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
An experience of a lifetime
Jackie was an amazing and helpful person throughout the whole wedding process. She met with us promptly and went through every detail. Her experience and professionalism made it easy to go through everything as well as made us feel comfortable that nothing was going to be forgotten. Jackie was patient with my emails that came the week before our wedding as well. On the day of the wedding she made the decorations that we had made and brought in look even better than we could have ever imagined. Everyone of our guests enjoyed the food (this includes many guests who are a part of the culinary world). From the cocktail hour to the dinner, to the midnight snacks everything was served at the correct temperature and with great flavour. The view is something that was unique and special for us. Because we got married in October the leaves were changing which created a beautiful backdrop for our ceremony on the patio as well as our photos. I loved having the whole day at one location which made transportation very easy for the wedding party and the guests!Queenston Heights Restaurant's reply:
Hi Ashley,
Thank you for taking the time to write about your experience at Queenston Heights Restaurant. Jackie really is a wonderful Venue Manager and such a great resource for our couples. It was our pleasure hosting your wedding day. Wishing you all the best!
Warm Regards,
Niagara Parks Weddings -
Quality of service
-
Amanda Sent on 10/07/20194.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful Venue and Superb Service
We had a fabulous day at Queenston Heights. The view is priceless! Thanks to the whole team for helping our day happen smoothly!Queenston Heights Restaurant's reply:
Thank you for your review. We really appreciate the kind comments. All the best to you both.
Sincerely,
Niagara Parks Weddings -
Quality of service
Are you interested?
Are you interested?