Reviews for Alderlea
Reviews
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4.2 out of 5 rating
4.2
Good
10 reviews
Recommended by 84% of couples
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Quality of service 4.3 out of 5 rating4.3
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Response time 4.1 out of 5 rating4.1
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Professionalism 4.2 out of 5 rating4.2
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Value 4.4 out of 5 rating4.4
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Flexibility 4.1 out of 5 rating4.1
Awards
10
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Featured
Michelle Sent on 13/09/20214.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Hidden gem - beautiful venue!
We knew planning a wedding during a pandemic was going to be a struggle, but given the circumstances the team at the Alderlea was very helpful. They let us know what we needed to do in order to safely hold our wedding at the venue, and we didn't have to worry about anything on the Big Day!
The Alderlea has 3 preferred caterers, and we worked with TK's Catering (which was also a wonderful experience). The venue's team set up all of our tables, chairs, outdoor ceremony, music/AV equipment, and it just made everything so much easier for us.
All of our guests commented on how beautiful the venue was and how they had no idea downtown Brampton could house such a lovely venue. And all of our photos are gorgeous - the Pavilion room for dinner, the garden for our ceremony, the Parlour for cocktails and dancing, and the upstairs bridal suite, the exterior of the house itself, all made for beautiful backdrops! -
Quality of service
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Bano Sent on 11/08/20251 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Inflexible and unprofessional
Absolutely atrocious service. The administrative team arbitrarily decided we couldn't book the venue in the times they told us because they decided our meeting was not a community meeting (we're a homeschooling group and our children are presenting their work to their parents - it is effectively a power point presentation without a powerpoint). It is not recital. So despite *us* changing things to accomodate the venue (not the other way round), despite having a charity number, accommodating the venues timings, hours and catering restrictions, the administrative arbitrarily decided we had to pay a different category of fee ($1000 more) because our meeting was not a meeting. They then ignored all follow up communication attempts, gave us wrong numbers etc. Unbelievably disrespectful. If you want an event that has a team that works with you rather than expects you to change everything to accommodate them, don't pick this venue.
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Quality of service
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Asad Sent on 08/07/20241.6 out of 5 rating1.6
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Quality of service 2 out of 5 rating2.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
Not a good experience with the coordinator
We inquired about the Alderlea for a wedding event in May 2024. We spoke with the coordinator (Fatima), booked a tour and finalized all of the paperwork. Getting in touch was difficult and it took a while to reach the final stages. At the very last moment, the venue was not available anymore. There was a lot of confusion in coordinating with their team. The staff was not supportive and made the whole process very unclear. This wasted a bit of our time, so we ended up going with a different venue.Alderlea's reply:
Thank you for taking the time to share your feedback with us Asad. We’re so sorry for the inconvenience. We would love to make it up to you, feel free to contact us 437-553-3169 to discuss this further.
Sincerely,
The Alderlea team -
Quality of service
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Meagan Sent on 07/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Venue
This venue is charming and well-preserved. The staff are helpful and the price point is fantastic. We got beautiful photos here.Alderlea's reply:
Thank you for your wonderful review Meagan! Thank you for choosing the Alderlea! Wishing you and Jordan all the best!
Kind regards,
Fatima -
Quality of service
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April Sent on 18/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Reception
We LOVE The Alderlea! It's such a beautiful and unique venue that offers so much elegance and warmth. The space was decorated perfectly and our caterer, TK's Catering, was loved by all- they truly are fantastic!! Thank you so very much. -
Quality of service
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Jevon Sent on 25/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A&J Wedding May 19th 2019
The venue was great. Of the recommended Vendors we went with "feast your eyes" and professionalism and service and especially the food were amazing, they made our "Royal" theme come to life. also the DJ Ryan "Lagacy" Singh set the mood as well as MC MD kept the party live. Loved every moment and would recommend this Venue and Vendors ten times over.
Andrea & Jevon -
Quality of service
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Dee P. Sent on 01/05/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING venue west of Toronto!
I can't say enough wonderful things about this space! we had a wedding of ~60 guests. Our ceremony was in the parlour and the reception was in the pavilion. Several guests were blown away by what a surprise the venue was and how beautiful it was for the event. Feast Your Eyes! was our caterer and absolutely every detail was tended to personally. Additionally, there is a wonderful bridal suite on the second floor that can easily accommodate your entire bridal party, or be a quiet spot for the newlyweds to catch a breath or for a new mom to feed a baby in peace. -
Quality of service
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Judy Sent on 26/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great venue!
This is such a cute and quaint venue - it's not like any other venues I've been to. I highly recommend this place to anyone who is interested in hosting a small to midsize wedding. It has such a nice cozy feel to it. -
Quality of service
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Gary Sent on 09/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From the moment we saw the renovated facility in April we knew that Alderlea would be a wonderful venue to celebrate our special day. We were glad to be one of the first couples to book a wedding. This venue was built in 1867. The City of Brampton spent approx, $12 million to renovate the heritage property.
Charlene, the property manger was excellent to work with. We appreciated her cooperation with Feast Your Eyes and Paras Events. It was a beautiful sunny day to get married. Our family & friends are still taking about the venue.
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Quality of service
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Anonymous Sent on 08/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is a hidden gem that shouldn't be missed. Fantastic! -
Quality of service
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