We wanted a garden wedding and had a contract stating that we would be able to get married in their garden. Months before the wedding after we already have multiple down-payments they contacted us to say that we wouldn’t be able to get married in their garden after all, as it “wasn’t ready”. We ended up getting married in their Atrium room which was ok. The staff at the Sheraton kept on changing things that were written in the contract and we had no choice but to comply with their changes, yet if I wanted to change something in the contract I would be met with a penalty or extra charge. I was promised many things on my initial visit to the Sheraton that made my husband and I choose to get married there, but when the time came to deliver on these promised we were sorely disappointed. They promised us free parking for all our guests, the garden ceremony with a freshly renovated garden, an aisle runner, and chair covers included…and we got none of those things. The Sheraton is a business primarily focused on making money so my advice to anyone wanting to get married there is be VERY specific with the things you want and make sure they’re written into the contract. You can’t trust promises made outside of the contract, and sometimes even promises made IN the contract will be broken. In the end my wedding was fine, the waiters and day-of coordinators did a good job.

Also, some of my decorations and items I brought for my ceremony were never returned to me. So if you choose to get married there make sure you give someone the task of collecting the decorations and items you care about keeping.

There are more good points to note about the Sheraton such as the decent food, the classy hotel atmosphere, the complimentary suite for 1 night, the surprise bottle of sparkling wine and plate of macaroons my husband and I received from the hotel…but the lack of professionalism with my contract and broken promises taint my perception of my wedding planning process as a whole.

My wife and I had our wedding at the Sheraton this weekend, and were grateful to choose a truly beautiful place for our magical day.
The wedding coordinator Laurence Gosselin is the sweetest person on earth. She took excellent care of us from day 1. She was organized, proficient, and always answered questions timely with a genuine smile.
She always made us feel special when we met for details and menu tasting. Always eager to make our experience a wonderful one.
She was there on the wedding day and managed the event flawlessly. My wife and I didn't have to deal with any details that day, because Laurence was there :)))
Thank you Laurence!!! We love you 🙏🏼
The food was delicious, they even offered us a full vegan menu.
The service was excellent!
The accomadations were amazing, we each had a beautiful suite large enough for our wedding party to get ready with.
Anything we needed, was sent right over.
Honestly we couldn't have asked for anything more.

Good overall pricing is an issue, flexibility is good