The Pinnacle was absolutely amazing throughout the entire planning process. The food was incredible, and our guests are still talking about it a week later. I cannot put into words how wonderful they were and how easy they made everything for us. Everything turned out exactly as I had imagined and everyone had an amazing time. Thank you to Eva and the rest of the banquet staff for everything - you gave us one heck of a night to remember!
Pinnacle Hotel Harbourfront's reply:
Nicole,
Thank you so much for the lovely feedback, it is greatly appreciated! We are so thrilled to hear that you and your guests enjoyed themselves. It was such a pleasure having you all here on your special day. Wishing you both all the best!
-Kali Godden
Sales Manager
Karen T. Married on 04/09/2022
5 out of 5 rating
5.0
Quality of service
5.0 out of 5 rating
5.0
Responsiveness
5.0 out of 5 rating
5.0
Professionalism
5.0 out of 5 rating
5.0
Value
5.0 out of 5 rating
5.0
Flexibility
5.0 out of 5 rating
5.0
Excellent service and staff
The attention of Kali, sales manager and Paola, event coordinator was exceptional, they always attended and resolved our doubts and suggestions before and during the whole process of preparing the wedding. Our experience and that of our family and friends was wonderful. The Pinnacle Harbourfront Hotel has an excellent chef, because our dinner was exquisite. The banquet captain and all of his staff provided us with everything we needed to make our day unforgettable. The Vista 360 room is amazing. Thanks to the entire Pinnacle team
Laura G. Married on 02/10/2021
4.6 out of 5 rating
4.6
Quality of service
5.0 out of 5 rating
5.0
Responsiveness
4.0 out of 5 rating
4.0
Professionalism
5.0 out of 5 rating
5.0
Value
4.0 out of 5 rating
4.0
Flexibility
5.0 out of 5 rating
5.0
Good Experience
We had to postpone our wedding twice, and the Pinnacle was very flexible and accommodating for our changes.
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Melanie L. Married on 20/02/2021
5 out of 5 rating
5.0
Quality of service
5.0 out of 5 rating
5.0
Responsiveness
5.0 out of 5 rating
5.0
Professionalism
5.0 out of 5 rating
5.0
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5.0 out of 5 rating
5.0
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5.0 out of 5 rating
5.0
Smooth sailing!
Pinnacle Hotel Harbourfront made our micro-wedding surprisingly easy, and was always available to help us! Despite the hotel being smaller than other buildings around, their location is perfect for downtown hotspots, and the view, especially in the Vistas 360 (our venue). We're overjoyed that we chose this place for our special day!
Navjot Married on 28/11/2020
5 out of 5 rating
5.0
Quality of service
5.0 out of 5 rating
5.0
Responsiveness
5.0 out of 5 rating
5.0
Professionalism
5.0 out of 5 rating
5.0
Value
5.0 out of 5 rating
5.0
Flexibility
5.0 out of 5 rating
5.0
Wonderful!!
It was very good experience with them. They have made our wedding perfect in covid situation as well. We just loved their service and they provide good prices for everything. They provide complimentary room that was awesome. Alina was so good at handling everything. She was very helpful and nice lady.
Lily Married on 26/07/2020
5 out of 5 rating
5.0
Quality of service
5.0 out of 5 rating
5.0
Responsiveness
5.0 out of 5 rating
5.0
Professionalism
5.0 out of 5 rating
5.0
Value
5.0 out of 5 rating
5.0
Flexibility
5.0 out of 5 rating
5.0
Incredibly beautiful wedding
Alina, the wedding planner at the pinnacle made my wedding day magical. The vistas was everything! The view! Chef Eddie blew me away! One word- Amazing!
Very accommodating, lovely during such a stressful time. Eddie is an amazing chef.
Alina was one of the most patient and organized wedding planners. Thank you for a wonderful wedding.
Rachel C. Married on 12/05/2018
5 out of 5 rating
5.0
Quality of service
5.0 out of 5 rating
5.0
Responsiveness
5.0 out of 5 rating
5.0
Professionalism
5.0 out of 5 rating
5.0
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5.0 out of 5 rating
5.0
Flexibility
5.0 out of 5 rating
5.0
Loved the vista 360 room. Gorgeous. My guests are still talking about it. Raving. Brian Oliver and Claire McGettick are fabulous to work with. They really care. The staff that works the event are there to make sure everything went well. Guests also commented on that. From HP sauce to after plating substitution requests -- No was not something they ever said to any guest. Pretty impressive. I loved the people who work here, they made me relaxed and confident.
Lena H. Married on 05/05/2018
5 out of 5 rating
5.0
Quality of service
5.0 out of 5 rating
5.0
Responsiveness
5.0 out of 5 rating
5.0
Professionalism
5.0 out of 5 rating
5.0
Value
5.0 out of 5 rating
5.0
Flexibility
5.0 out of 5 rating
5.0
Wonderful Experience!
This was easily one of the best decisions we made for our wedding. Jeff was our coordinator and he easily turned what could have been an extremely tedious task of picking out our menus, deciding room layout, etc. into an exciting journey that culminated in our wedding going off with very little problems. The food was wonderful and to this day, guests won't stop raving about the food.
Our wedding was nothing short of amazing. Staff,service,ammenities,food,all above and beyond. As family of 8,I worried I'd be stressed but it was one of the most fun and carefree nights I can remember
