Reviews for Banff Jasper Collection by Pursuit

Reviews
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Quality of service 5 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
31 User photos





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Ashley L. Married on 24/07/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Experience!
We ended up booking our ceremony at Maligne Lake as an alternative to our large reception space when we needed to downsize due to covid. The team was wonderful - flexible, accommodating and everything turned out perfectly. Trina was there every step along the way, always fielding my questions. When it came to the wedding day she ensured everything went off without a hitch!
We also booked the private cruise to Spirit Island and the staff were UNREAL - we had the best experience!! Would 100% recommend them to everyone I know! -
Quality of service
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Andrea Married on 22/02/20204.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Great Experiencce
Trina was absolutely amazing! She answered all my questions and was so helpful. The venue is beautiful and the staff there were great!Banff Jasper Collection by Pursuit's reply:
Thank you so much Andrea! It was truly a pleasure working with you and hosting your wedding - I wish you two all the best :)
Trina Giles -
Quality of service
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Kristen Married on 05/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Team, Well Organized, Courteous and Professional
Pat McLeod and Maggie Sammon made me and my husband's special day just the much more special. Them and their team were kind and receptive to our oddball requests and even help set up the room with us. If you are looking for a venue to host your reception, i would go no further than the Sawridge. Chef Damian carved the wedding personally which was a very nice touch. Brie and Zoey's service team saw to that all our guests' needs were met! 10/10!!!Banff Jasper Collection by Pursuit's reply:
Thank you so much Kristen!
What a fun wedding! We had a blast hosting you and your husband on your special day.
Wishing you two all the happiness as you embark on this next adventure!
Maggie -
Quality of service
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Cody R. Married on 31/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent beyond compare
Everyone that helped us with our special day were really great to work with. They were always checking to see if we needed something or if everything was ok. They were all super friendly which made our day even better. I can't thank them enough for everything they did!!Banff Jasper Collection by Pursuit's reply:
Thanks Cody for your kind feedback,!!!
Hoping to see you and Nicole next time you visit Jasper.
Pat McLeod
Sales & Catering Manager
Sawridge Inn jasper -
Quality of service
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Miranda B. Married on 17/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A perfect fit for our special day
The Sawridge made our day absolutely spectacular! Everything was perfect and the food was amazing. Their team was so gracious and even delivered pizza to our room for my husband and I. They let us set up early, answered all of our questions and were very sincere. All in all I would book with them again and would highly recommend them!Banff Jasper Collection by Pursuit's reply:
Hey Miranda,
Thanks so much for your kind words, I'm glad you and Beau enjoyed your special day !! Enjoy your future together and do not hesitate to pop in and say Hi if you're back this way !!
Pat McLeod
Sales & Catering Manager
Sawridge Inn Jasper -
Quality of service
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Adam H. Married on 04/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Friendly and responsive staff!
The team met our every need! We were delighted that upon request they worked to find food suppliers where they could buy humane certified beef and OceanWise certified seafood so that we could feel good about the food we were purchasing for our guests. They also made sure that our dogs could stay with us in our room. There was an in-house salon that the bride and party used for wedding prep and were very pleased with the service and outcome. There was a room mixup where a room we booked to use as a hospitality suite got switched for a different, smaller room but as soon as we made the staff aware of the switch they fixed it right away! The food was delicious, and all of it for a very reasonable price. We couldn't have asked for anything more.Banff Jasper Collection by Pursuit's reply:
Thanks Adam,
So glad the weather cooperated for your outdoor ceremony, what a beautiful Sunny day!! It was great working with you and Kaitlin. Keep in touch..
Pat
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Quality of service
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Kyle R. Married on 20/07/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
July Wedding
Sawridge was and amazing venue to host the reception. Being able to use them as a ceremony back up is also an added plus! All the service staff were amazing and exceptionally professional. We had some issues with room reservations but Pat was able to take care of the issue quickly. Amenities in the resort are top quality, very happy with everything!Banff Jasper Collection by Pursuit's reply:
Thanks for the great review Kyle, it was a pleasure working with you and Jami. I'm glad your wedding day met your expectations
Next time you are in town, be sure to pop in and say Hi.
Pat
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Quality of service
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Catrina Z. Married on 13/07/20194.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Winter Wedding
I can't say enough good things about the Sawridge. The staff was very accommodating and helpful, especially Pat and Nick. If any issues did come up they were quick to fix them. We rented the ballroom for the ceremony and reception and it was perfect. They set up all the tables for us and let us go in the night before to decorate and have rehearsal. One of the best parts was the staff did all of the takedown for us so we didn't have to worry about that after the wedding. We just went down in the morning to box up all of our decorations. We decided on having a plated dinner and the meals we chose were delicious. Definitely reccomend the prime rib. All in all our wedding was nothing short of perfect!! -
Quality of service
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Brooke M. Married on 15/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible experience
We had the best wedding day, The staff were so amazing and so accommodating. It really took the stress off knowing that they have such a great team on board. The decorations and meal were superior. Working with Pat, Maggie, Brie and nick was such a pleasure, they know their stuff. I would definitely recommend the sawridge to anyone planning a wedding in jasper.Banff Jasper Collection by Pursuit's reply:
Thanks so much Brooke,
It was nice to see so many locals attending the wedding..
We're glad you and Heff decided to have your wedding here at the Sawridge. Great working with you and we'll see you around !!
Pat
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Quality of service
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Shane Married on 10/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
expectarions exceeded
We had our wedding at the Hearthstone lounge, the restaurant itself is already beautiful. The staff are amazing, they are very helpful and accommodating. The food served are very good. Definitely exceeded our expectations. We are extremely happy! -
Quality of service
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