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Reviews for Fairmont Chateau Lake Louise

Fairmont Chateau Lake Louise

Fairmont Chateau Lake Louise

Lake Louise, Alberta
4.8 out of 5 rating, 15 reviews
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Reviews

4.8 out of 5 rating
15 reviews
  • Quality of service
    4.9 out of 5 rating
  • Response time
    4.8 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
100% Recommended by couples

Awards

15
  • Caitlyn
    Caitlyn H. Sent on 30/05/2022
    5 out of 5 rating
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    Fabulous experience!

    We thoroughly enjoyed our small intimate micro-wedding at the Fairmont Lake Louise. We had a small group, so we had our ceremony out in the national park and our reception in the Lefroy Room. It was the perfect size for our party of 8 to hold a cocktail and dinner. The room was beautiful and the view of the lake was perfect! All of the staff at the hotel were fabulous! Special thanks to Emilie who was our coordinator. She was very friendly, professional and responsive. All the waiting staff for the night were super nice and nothing was too much trouble. Our guests all agreed that the food was incredibly delicious! We would not change a moment of our experience. Are expectations were surpassed!

    Photo credits to Wild Alpine Image Co. (Incredible photographers!)
  • Kaelyn
    Kaelyn Sent on 16/12/2020
    5 out of 5 rating
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    2020 winter elopement

    We decided to elope to CLL due to the pandemic and it was seriously the best decision ever. Jeff Rothenbusch was amazing to deal with and he always answered all of our questions. We had about three rounds of enhanced restrictions happen leading up to our wedding day and Jeff was amazing in ensuring nothing got missed and everything was amended as needed. He is very personable, friendly and amazing to deal with. If you’re looking to get married at CLL, I would definitely ask for Jeff. The hotel as a whole... an absolute dream. They make you feel like a royal couple when you get married there and they have the BEST service from the dining rooms, to the house keeping folks who bring things up to your room. All of the restaurants have amazing food, definitely do high tea, and it was all delicious! It was seriously a fairy tale and would recommend anyone to get married there.
  • Jessica
    Jessica Sent on 10/07/2022
    5 out of 5 rating
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    Million Dollar View

    We love this place so much and feel so great that we did our wedding ceremony here.
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  • C
    Chelsea V. Sent on 15/03/2021
    3.4 out of 5 rating
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    Gorgeous venue, attention to detail lacking

    We eloped to this location and the setting was perfect. The hotel was beautiful and our room was gorgeous. The gold level staff were wonderful to deal with. There were some issues overall with the quality of care & attention to detail that resulted in some issues but the hotel made an effort to rectify them once they were identified.
  • A
    Andrea L. Sent on 17/08/2020
    5 out of 5 rating
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    A Fairy Tale Come True

    My husband and I can not say enough good things about the Chateau. After the pandemic ruined our original plans of a larger wedding, we decided we didn't want it to ruin our year entirely as it was still important for us to get married in 2020, and we decided to elope to the splendour of the Canadian Rockies. And it was the best decision we could have made. Working with the team at the Fairmont (specifically Jeff in conference services) was so wonderful. He was able to help us plan our dream day. I felt no stress. Which is huge coming from a bride. Everything from the day we arrived at the Chateau to when we departed was pure magic. All of our guests and ourselves felt so comfortable and safe staying at the hotel. All protocols were always in place. Everything was sanitized and non of us worried about getting sick. It did not even feel like an active pandemic was happening. I would HIGHLY recommend the Fairmont Chateau for a small and intimate wedding day and my husband and I look forward to going back to celebrate our anniversaries!
  • Teresa
    Teresa A. Sent on 31/08/2018
    4.6 out of 5 rating
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    Teresa & Wayne

    Thank you to the entire Banquet Staff at the Fairmont Château Lake Louise for our Reception in the Sun room. Thank you to John Schipling for bringing our vision to life.

    The planning was very direct and easy, the setting was stunning and just as imagined, the staff was attentive and made for a seamless evening. Thank you
  • Mélanie
    Mélanie D. Sent on 26/01/2018
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    A Princess on her Wedding Day

    My husband and I got married in their beautiful Lefroy Room just last week, and I have to say that without Brittany Skov and all the wonderful staff at the Chateau, our day would not have been so magical. We were treated like royalty throughout our weeklong stay. We could never have anticipated such gracious treatment. The Fairmont Chateau Lake Louise surpassed all of our expectations, and offered us the honeymoon of a lifetime. We will definitely come back for our anniversary!
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    Tracy C. Sent on 22/12/2018
    5 out of 5 rating
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    Highly recommended for a winter wedding!!

    We had our wedding Dec 8 2017 and just celebrated our one year anniversary. I thought back to our amazing experience with the Fairmont Lake Louise.

    Firstly the venue. Nothing compares to to iconic fairmont Lake Louise. The castle was amazing withe the rocky mountain backdrop. The lake had froze over and we were able to have our photos on the the lake as well.

    The service, we worked with Brittany Skov at the Fairmont Lake Louise to plan our daytime brunch wedding. She was FANTASTIC to work with. She was professional. Returned emails in a timely manner. Made sure all the details were taken care of and were to our requests and specifications. Friendly and an absolute gem of a person. She made our wedding at Lake Louise unforgettable.

    The food, I have to say the food at our brunch was okay. It wasn't amazing but everything else really made up for it. However, we had our dinner at the Alpine Club in the basement of the Lake Louise and the food was perfect and amazing. The service at Alpine Club was fantastic. the server was attentive to all our needs and there was 20 of us!

    Thank you Fairmont Lake Louise for the amazing and unforgettable experience
  • E
    Emily C. Sent on 27/08/2017
    5 out of 5 rating
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    We went venue searching in Banff/Canmore/Lake Louise area and hands down Chateau Lake Louise was the best spot! Only one big wedding a day, it is busy but not crazy with multiple weddings happening on the same day. Also, the views from the Lakeview Terrace & Victoria Ballroom are so beautiful, all our guests were mesmerized by the beauty of Lake Louise. I couldn't have organized this wedding without the help of Brittany, who by far is the most organized person that I know on this planet. Despite taking care of approximately 40 weddings a year, Brittany still manages to make you feel like you are the only person she is dealing with right now. Her excellent attention to details and mannerism in responding to all my questions - really made my wedding planning much more enjoyable.
    All the banquet staff members were excellent as well. The managers even helped us get a new room key (old one malfunctioned) and packed the cake and delivered the wedding cake for us to the hotel room!
    Friendly and professional service was felt throughout our hotel stay. I highly recommend Chateau Lake Louise as your wedding venue!

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    Aurora M. Sent on 10/08/2017
    5 out of 5 rating
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    Great team if people to work with . Brittany is always on top of what you ask of her and very cooperative with any changes needed up until last minute! The evening staff was just as helpful with anything I needed for the reception