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Weddings

Reviews for Token Weddings

Token Weddings

Token Weddings

Kitchener, Ontario
4.9 out of 5 rating, 46 reviews
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Reviews

4.9 out of 5 rating
46 reviews
  • Quality of service
    4.9 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    5 out of 5 rating
97% Recommended by couples

Awards

46
  • N
    Nicole A. Sent on 30/01/2024
    5 out of 5 rating
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    Wedding Video - The Best Decision!

    Working with Token weddings was one of the best decisions we could have made when planning our wedding. Our wedding video exceeded our expectations and we watch it often! Thank you so much for capturing our wedding day perfectly. We could not have asked for a better team.
  • Yanish
    Yanish Sent on 24/01/2024
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    Just Phenomenal

    The team at Token Weddings was simply amazing. From the first meeting through the entire process of our wedding day and delivery of the video afterwards, the team was very responsive and timely. They made us feel very comfortable with everything and got amazing shots. The final video was beyond wonderful and will forever be cherished by us.
  • Sarah
    Sarah K. Sent on 06/01/2024
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    Captured every emotion!

    Chris and Mohsan did an incredible job of capturing our wedding. Their ability to capture and deliver beautiful moments, along with the thoughtful next day preview and detailed edits, truly adds a special touch. It's commendable how they maintained a relaxing atmosphere during filming and collaborated seamlessly with our photographer. Overall, they went above and beyond to create lasting memories of our special day. I will be watching those videos for years and they will continue to bring tears to my eyes everything. Thank you Chris and Mohsan for all you do, you have such a talent for capturing perfect moments!
  • illustration stars

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  • Mandy
    Mandy C. Sent on 11/03/2024
    5 out of 5 rating
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    Such special memories, thank you Token Weddings!

    Token Weddings captured our wedding in the most beautiful way! Their entire team did such an incredible job and we absolutely love how everything turned out. We are so happy we chose them to capture our day because now we have such special memories to look back on. We can't thank you enough!
  • Brie
    Brie W. Sent on 04/04/2024
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    Must have vendor!

    Chris from Token Weddings delivered a wedding video that surpassed all our expectations. Every time we watch it, we're transported back to the magic of our special day. Chris has a remarkable talent for capturing both big moments and subtle details, creating a timeless treasure that we'll cherish forever. If you want a videographer who will truly capture the essence of your wedding day, Token Weddings is the one to choose. Highly recommended!
  • Jillian
    Jillian C. Sent on 19/01/2024
    5 out of 5 rating
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    Great Experience and Beautiful Wedding Film

    We loved working with the Chris and his team at Token Weddings! Not only were they flexible and super helpful leading up to the day (they were even able to accommodate our date change due to Covid rescheduling), they were also super enjoyable to shoot with. They partnered with our photographer seamlessly and made shooting content some of our favourite memories of the day. Friends and family were wow'd when they saw the final film and we love having it to look back on our favourite day!
  • Sammi
    Sammi A. Sent on 24/01/2024
    5 out of 5 rating
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    Perfect day, perfect memories!

    We had the absolute pleasure of working with Token Weddings for both our engagement photos and our wedding day, and we cannot express our gratitude enough for their exceptional service!

    First and foremost, the team's professionalism was evident from the beginning as they arrived early to ensure they were set up and ready to go to capture both the girls and the guys getting ready for the day. Their punctuality set the tone for the day, ensuring everything ran smoothly. Their ability to seamlessly blend into the background of our tiny getting ready space while capturing incredible shots was nothing short of remarkable. We hardly noticed their presence, yet they managed to covertly capture every precious moment.
    What truly set this team apart was their genuine kindness and helpfulness. They went above and beyond to ensure our comfort. Their calming presence not only reduced our stress but also contributed to the overall positive atmosphere of our celebration. It was evident that they genuinely cared about making our day special.

    One of the most impressive aspects was their keen eye for capturing our unique story and personality. The photos and videos beautifully reflected the quirky aspects of our relationship, and we are grateful for the artistry they brought to our wedding memories. They managed to tell our story in a way that felt authentic and heartfelt.
    From capturing unexpected candid moments to being a source of support during the inevitable nerve-wracking moments, they truly exceeded all expectations. Their dedication to providing exceptional service was evident throughout the entire process.

    We wholeheartedly recommend the Token Weddings team for your special day. Their professionalism and kindness made them an invaluable part of our wedding experience. We cannot thank you enough!
  • Morgan
    Morgan Sent on 18/01/2024
    5 out of 5 rating
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    Picture Perfect

    Token Weddings was just a dream to work with. We used Mohsan and Chris for engagement photos as well as photo and video for our wedding. Mohsan made our engagement photos feel so easy and fun. He told us how to stand and where to look AND took us to a few different locations, it was such an enjoyable experience. On our wedding day, Mohsan and Chris showed up with their crew bright and early to start taking photos of the wedding location as well as both guys and girls getting ready. Again, this process felt so easy as they just sort of blended into the background and got candid photos. They captured the most beautiful photos of our ceremony and reception. Token Weddings was willing to travel to my barn so I could have very special photos and video done with my horse. I cannot thank them enough for that. This was something I dreamed of, and Token made it happen. We received our photos and video quickly in an organized program that is so easy to use. I don't know how to express the way we felt when we see our wedding video for the first time. We have watched many of Tokens videos on youtube and every one of them is different and tells its own story. This team of people is kind, organized, caring and goes out of their way to make your wedding dreams come true.
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    Nicholas S. Sent on 17/01/2024
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    Bad experience

    We hired Token Weddings for our Wedding in August of 2022. While immediately after our wedding our initial thoughts were that we enjoyed working with Chris and Mohsan and were looking forward to seeing our wedding videos.

    Our highlight film was delivered to us in November 2022 after our wedding in August 2022. We enjoyed our Highlight Film and thought it was well done. We were told at the time they were wrapping up our ceremony and speeches and it would be sent to us soon. Unfortunately since then it has been a nightmare. Nothing was sent to us and we did not hear back from them. We then had to reach out to them on our own in April 2023 asking for an update on the remaining videos. Their response was that it was being uploaded and again would be sent to us soon. We waited patiently but again there was no response from them. We reached out again in September 2023, now 13 months past our wedding and we now were told the footage is gone due to a "Hard Drive Failure". We had asked them if the footage was backed up or not on a secondary source or drive but they did not answer that question.

    We paid $3,859 for our package and were offered a refund of $650 initially while they troubleshoot and attempt to recover our footage. Part of their reasoning for the $650 refund was that it is the difference in the price of package from what we actually received vs what we initially had agreed on. We told them that refund was not sufficient and did not accept the $650. Now in November, 2023 (again requiring us to email and reach out to them regarding an update) we were told they could only recover clips and raw footage and the rest of the footage could not be recovered , they then offered a refund of $1000. At this point we just wanted the situation to be done with so we took the $1000 refund. We did receive a bunch of random raw video footage/clips, and audio of speeches and the ceremony but there is no video footage of our first dance, our ceremony, or father/daughter dance, or full speeches other than what was provided in the highlight film.

    So in summary we had to reach out to them on our own throughout this entire process, we are missing extremely important parts of our wedding day token had agreed to provide us with, and they offered $1000 back out of the $3859 we paid them. This has been a horrible experience and we greatly wish that we would have hired a different videographer company that would have actually provided what they agreed to provide.
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    Gul M. Sent on 25/01/2024
    5 out of 5 rating
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    Made our wedding perfect.

    Token Weddings made our day!! With all the hustle and bustle of the wedding day, Mohsan, Chris and Andrew helped us stay calm and take moments to enjoy our love. Everyone can agree, weddings can be stressful and it takes forever to make time for just you and your spouse to cherish a few moments alone. Mohsan and Andrew would help us excuse ourselves from our guests to focus on us and pictures of us. Our pictures and video all turned out to be so beautiful, straight out of a fairytale. They captured the romance and joy so perfectly. Every time I look back at our pictures and video I tear up. Thank you Token Weddings for all your hard work. You guys make dreams come true.
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