5 User photos
Rikki Lamb · Married on 26/09/2019
Overall Good Service - Sometimes Difficult to Reach
We rented a limo bus for our wedding - it comfortably held 9 people, plus our photographer. I would say the most people that would comfortably fit is 12.Sent on 14/10/2019
The limo bus has a speaker that you can connect to through BluTooth, so make sure you have a full charge on your phone and playlist ready.
You cannot provide your own alcohol and should you choose, the company will purchase alcohol for you to enjoy on your drive and you reimburse them for the cost. If this is something you wish to have, it is additional to the rental cost.
They offer dual pickup service - groom first and then the bride - as well as a late night pickup service for bookings that are 5 hours or longer. However, the late night pickup service is only valid until midnight, so that won't work for most people. We found this quite disappointing as it would have been nice to take a limo or car home at the end of our wedding night.
There were a couple panic moments when trying to book as getting in touch with them was not always easy. I called two or three times once before I got a response back which caused a bit of anxiety. Otherwise, we would book them again.
The driver took us wherever we wanted to go and knew the routes in the city quite well. Overall it was a decent experience.
Sheila Jolin · Married on 20/07/2019
Wedding Limo Bus
Outstanding service. Limo bus was sparkling clean. First class from start to finish. Highly recommend!Sent on 29/07/2019
Chris Perka · Married on 06/07/2019
Booked platinum for my wedding, Rick was awesome to deal with setting up all the pick ups and drop offs. Robby was our driven, he was early for all pickups, and very professional, really made the day great. Highly recommendedSent on 10/07/2019
David Loney · Married on 29/06/2019
Fantastic, professional, thoughtful
I felt compelled to write a review about my experience with Platinum Limos, the owner Rick and our driver Kevin because the level of service was absolutely amazing.Sent on 04/07/2019
The process of booking and planning the day was very personal, honest and done with a lot of care. Rick personally called and spoke to me about making a plan from start to finish. Confirming and double checking to make sure every detail was looked after. The cost for the service from start to finish was upfront and never changed, confirming the drivers gratuity multiple times as to not be surprised (more on that later).
Our driver for our special day (June 29th) was Kevin. He showed up on time, the limo was spotless and he was very professional and friendly. He gave us instructions how to run the stereo, showed us the champagne that was included and where recycle and garbage was located. It was everything we needed. Unfortunately the weather turned while driving (rain and hail) but Kevin lead the way with a smooth ride.
After dropping us off Kevin went and picked up my bride to be and her 5 bridesmaids. They had nothing but glowing reviews about Kevin and his professionalism.
The ceremony went off without a hitch!! On time and thankfully the weather cleared. All 12 members of the wedding party were set to celebrate and have our pictures taken. We popped the champagne and off we went. We went to a number of stops and it was smooth sailing. Between shots we hung out, ate and drank in the limo with no issue.
While heading to the reception I realised I had made a mistake by forgetting to get cash for Kevin's tip. I spoke with Kevin and mentioned maybe needing to stop for cash or I suggested an e-transfer. Kevin completely understood and suggested the e-transfer as to not disrupt our time line. I brought it up to him never once asking us for it.
When we arrived at the reception the wedding party felt that they needed one more song before heading into the party and we asked Kevin if it was ok, he said absolutely and circled a few times allowing us an awesome memory we will all hold onto forever.
I highly recommend this company and the people we dealt with (Rick and Kevin). I thank them for their roll in our day and will be using their service again!!
Jaden · Married on 29/06/2019
The limo service provided for our wedding was truly amazing.Sent on 10/07/2019
J Adi · Married on 27/04/2019
Rick at Platinum was an absolute pleasure to plan and schedule our big day with! He was able to answer all of our questions upfront and switch the day for us somewhat last minute!Sent on 11/05/2019
Our driver Kevin was super and had everything in mind from tissues on.
We would definitely choose platinum again and especially Kevin and highly recommend both!
James Paroginog · Married on 15/09/2018
Top Notch Service for your special day
We booked with Rick at Platinum for our wedding and boy are we glad we went with him. We have heard horror stories of our friends wedding parties and other limo services so we did our research. If you're reading this and are on the fence about prices for limos for your special day....just do it. It's worth every penny and is hassle free and the most convenient way to get around. Rick was early for every pickup, very polite and pays attention to detail. We had snow and rain the day of the wedding and he made sure that the wedding party was always covered and never got wet. He even made sure the wedding train was never dragging on the ground and walked behind the bride. We were a bit of a messy group in term of eating in the limo, and he always made sure that the limo was vacuumed before we got in. Excellent service! Thanks Rick!Sent on 25/09/2018
Platinum Luxury Limousines's reply:Hi James it definitely was a wet day! A little snow thrown in as well but a wonderful day. Thank you for taking the time to research your limousine service and deciding on Platinum Limousines. We take great pride in providing a professional high quality service for our clients and will always go that extra mile to make your special day that much better.
Justin Dyson · Married on 08/09/2018
Awesome company, great limos, even better service
We used platinum limosines for are wedding in sept 2018. All I can say isfrom booking to the day of was a great experience, they went above and beyond, the drivers were extremely nice and professional and even came and helped with photos by holding umbrellas when it started raining on us during photos, and can’t say enough about them. It was great having them for are wedding there was no hassles and couldn’t asked for a better company to help us on are day, thanks a bunch everyone at platinum can’t say enough how much we appreciate what you guys did for us.Sent on 26/09/2018
Platinum Luxury Limousines's reply:Good Morning Justin
Neil Rosychuk · Married on 01/09/2018
Great Wedding Limo Service
We hired Platinum for our wedding and were very impressed with their service. My wife initially heard about them at Bridal Fantasy, and was impressed with the quality of their limos.Sent on 21/09/2018
Whenever I needed something, Rick was easy to get ahold of and answered all the stupid questions I had due to never having hired (or even ridden in) a limo before.
On the day of, our driver Dennis was professional, courteous and very accommodating. He arrived over half an hour early to pick up the bride, met all our requests throughout the day without blinking, drove very well and never got lost or stuck with a giant stretch Navigator. The complimentary champagne and included ride for the bride and groom at the end of the night were nice touches and they would have been able to provide a Just Married sign if I'd thought to ask for it more than 5 days before the wedding.
Overall, we had no issues with Platinum Limos and would gladly recommend them to anyone who needs a limo for their wedding.
Platinum Luxury Limousines's reply:Hello Neil
Mackenzie Osterlund · Married on 25/08/2018
Alan was great!
Everyone we dealt with was great! Rick was helpful with organizing the day, Alan was very fun! And we had the late night pickup after our wedding! Everything was great! Thank you so much for being a part of our special daySent on 27/08/2018