Maria R. Sent on 20/09/2021
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Quality of service
1.0 out of 5 rating
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Response time
3.0 out of 5 rating
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Professionalism
1.0 out of 5 rating
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Value
1.0 out of 5 rating
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Flexibility
2.0 out of 5 rating
Bad Experience
Unfortunately, we had a terrible experience with Andrea Mancini. We do not recommend working with her. We felt that she took advantage of the covid circumstances and was dishonest with us.
Soiree was hired for our “day of” (as we originally expected to have ~ 300 guests). As a result, there was very little work for Soiree to do beforehand. I planned our entire wedding by myself, and also postponed it twice (and all of my vendors)- due to covid. Because of this, we did not find it unreasonable to ask that our deposit be returned.
In the end we had a small event (50 person covid capacity) and cancelled her services (7 months in advance). Andrea said that if she managed to fill our original booking date she would return our deposit.
When late June came around, we didn’t hear from her. So, we reached out to her (from another email) asking to book an event on August 7th, 2021 (our original date). She wrote back saying she was fully booked.
When we reached out, as ourselves, asking if she managed to book our date, she said no. Therefore, we felt she was dishonest.
I do not think that Soiree is the type of company that one should want to deal with when planning their special day.