About Marielle Gourlay Events
Marielle Gourlay Events is a highly reviewed business based in Toronto. Marielle Gourlay Events specializes in creating spectacular events for all its clients. Marielle has experience in planning events for more than 12 years. She has helped the business cater to intimate events of 50 to large fun fairs for more than 5,000 people with superior quality and intricately detailed service.
Marielle Gourlay Events covers civil, religious, non-religious, and cultural weddings. Wedding consultation sessions on an hourly basis are offered for clients who want to plan their own wedding day. The business provides its planning and coordinating services for the wedding ceremony, reception, and rehearsal dinners. It offers full event planning and design packages to its clients. ‘Month-of’ wedding coordination packages are available too. All packages offered are customizable. Some of the services include the following:
DJ & AV services are available with the business. Aside from weddings, the business covers private and corporate events. It has extensive experience in covering the following events:
Marielle Gourlay Events covers weddings across the Greater Toronto Area. It offers services in Toronto, Richmond Hill, Vaughan, Thornhill, Newmarket, Durham, Scarborough, and Woodridge.
Budget analysis, day-of coordination, event design, full planning, guest list creation, partial planning,…View more
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Christelle, Married on 16/06/2016
A Real Fairy God Mother
Sent on 19/04/2018
Marielle is creative and resourceful and is able to pull off magic! All of my centerpieces were lost in shipment and she was able to create a beautiful solution, within my budget by calling on her extensive network of colleagues. She truly is a fairy God mother! Thanks for making our day so special. It's a day I will never forget.
Marissa, Getting married on 02/05/2020
Love this team! Thanks for everything!
Sent on 18/04/2018
Marielle, the owner of Marielle Gourlay Events and her team are top notch! They are professionals through and through! Marielle thinks of all the details so you don't have to worry about a thing. Not only is she an extraordinary visionary and highly creative, she is a wonderful person who will keep you calm during what could be a stressful time. Love this team! Thanks for everything!
Jennifer P, Married on 16/06/2018
Sent on 28/11/2018
We used Marielle Gourley Events for our month of coordinator for our wedding. While we absolutely loved our day and were so pleased with vendors, Marielle’s services were severely lacking and created an added stress. Given how much I had to be involved (as the bride) and the many disappointments, it would have been easier for me just to coordinate. We relied heavily on reviews when planing and decided to provide an accurate and factual review as well. Sorry for the length!
To give a few examples;
• I placed an ISO for a day of coordinator we needed someone to help when people arrived at the venue, basic coordination services and most importantly coordinating our pictures. She had some helpful suggestions so I decided to work with her.
-Following the wedding, i followed up with an email with kind feedback about our disappointment and rather than taking any accountability or apologizing about this service, she replied to say “I am deeply saddened that you were not happy with the service provided. I typically journey with couples throughout the whole planning process so I have a better understanding of their day and vision to avoid the disappointments you felt on Saturday.” This was not about vision but carrying out basic duties and a simple to do list she agreed to. We felt that if she needs to be on the journey to perform well, she should not provide day of coordination services.
A few examples of the mishaps are below:
• Kept saying she would send the timeline but was always late. Additionally when she did sent, someone else’s information was sent to me in the spreadsheet. The preferred vendors she recommended did not return calls or emails.
• I have never heard of a day of coordinator not attending the rehearsal but she told us she could not attend a couple of days before the wedding because she had “other commitments.” Luckily our officiant ran this with no problems but it was strange to me that a coordinator wouldn’t be there, particularly as she had never visited our venue. Her website also indicates she does provide this service but we did not receive this. To top it off, she wasn’t available until after 1030 to discuss details the night before the wedding so there was no verbal discussion before the wedding. I emailed her a clear and detailed list at 11:30pm which she confirmed the next morning.
•I advised her she could call me on the day of if there was any questions and I was happy to help anytime. She phoned our rental company because she thought we were short some utensils which ended up racking up a significant charge on my credit card. She did reimburse this charge to me, after I asked, which I appreciated but I couldn’t understand how she would call using my name, without my permission and allow a large charge on my account. The rental company advised me they always tell people there’s a charge for emergency deliveries which people have to consent to and i had already confirmed the order was correct! Had she called me I would have confirmed that the order had arrived in its entirety and she knew I had checked the night before during set up.
•Disorganized and forgetful - I would tell her small things and felt I had to keep repeating myself because she forgot or details were not captured properly. This was also clear in the questions she repeatedly had about the caterer and it was obvious she hadn’t read the contracts.
•Items in the photo list before my arrival were missed. There were to be gifts handed out to family and cards for the groom’s parents which were part of the photo list she was managing. These were all still sitting unopened the next day.
•Our families were at the meeting spot where Marielle was supposed to get them before the ceremony for pictures. I had to track down Marielle to tell her to go get the family members as they had been now waiting out in the hot sun for 15 minutes and she told me she had a few things to do and then would get them! I don’t feel that as the bride I should have been tracking time and Marielle, particularly when she had an assistant with her. She was trying to read the photo list off her phone which was just unprofessional
•The most upsetting part of the experiment was that we missed our post-ceremony family photos which was the main reason I told her we wanted a coordinator. We advised her of the photo schedule (pre and post ceremony pictures) and the plan for this several times (verbally and in writing) to ensure it was clear and included that in the photo list. I advised her I had sent information to people to stay in the ceremony site after the ceremony. We did a short receiving line after the ceremony and some of our family members had left for the hall. I was relying on Marielle to coral people (or find someone to help her) but she was nowhere to be found! She was completely MIA! It was clear actually forgot about the post-ceremony extended family photos and these were completely missed. This still makes me so sad and was and still is, very upsetting to us and to our families. The really sad part was that professionally I pointed this out to her in person and in my email and she made no attempt to rectify that in person on the day of (to squeeze it in) and provided no apology at any time. The fact that there wasn’t even an acknowledgement that this was wrong is just completely unprofessional and unacceptable for a wedding vendor. Wedding vendors should know this is a forever keepsake so this was inexcusable and an example of poor organization and attention to detail.
•Instead of coordinating post-ceremony family photos, which she obviously forgot about, she was in the reception hall in an absolute panic about where she and the other vendors would be sitting for dinner. She frantically came to me about creating another table for vendors whom she said were not on the seating chart and asked me to help get extra decor out for this which created a bit of scene, particularly since my husband and I had just walked in to the reception hall. I helped her with this task but when I checked later, all of the names were on the seating chart the whole time and she just hadn’t paid attention to detail (table 8!). The fact that she was so preoccupied with where she was sitting (when the chart hadn’t been read properly!) when we had just missed our family pictures was shocking.
•I asked her to put napkins (linens) on tables with favours on top as caterers did not provide this service. She was aware of this as I sent her the caterers contract and told her all of those items were rented so we needed to set them up. We did all of the set up on the rehearsal dinner night and she agreed to finish the final touches (napkins with favours on top and glasses). I told her we couldn’t do that because the favours had to be refrigerated until the day of and since there was nothing to supervise set up wise for her and centrepieces were done, that she would do those little things. While dinner was underway, someone asked me if there were napkins and I had to go find her to hand out napkin linens (thought it was on the list)! It was just one thing after another. This was extremely tacky and I couldn’t believe they could be missed. It also impacted the overall presentation of the hall. She did apologize for missing the linens in an email later and said she thought per my list, linens were already on the table (we set up tables, centrepieces and tablecloths). Again, communication could have cleared that up.
•It was clear she had not arrived and given herself and her assistant enough time to complete the short checklist she had agreed to complete. Her website stated roughly 12 hours of day of coordination on the day of but we did not get close to that.
•We received a complaint from a vendor after the wedding who indicated they had “never worked with someone as a coordinator who was so scattered and confused”.
•No mention of/or distribution of final payments to vendors which was part of the package. We had the gratuity envelopes for the vendors and I was left scrambling to hand them out as the vendors were leaving.
•After saying no to social media, I later had to request a photo be taken down that was posted without my permission.
To my original point, this was not about my "vision" as she stated, but rather just following a short to do list, a really basic and light program with supporting materials and a timeline and using good communication and judgment skills.
Unfortunately based on our day of coordination experience, we would absolutely not recommend this service as it created more stress than anything else. I honestly would have been better off just doing this myself. Marielle genuinely seems like a nice person and she did provide me with a few helpful ideas, but unfortunately from a wedding perspective did not even remotely deliver and her insufficient response to very diplomatic feedback demonstrated a lack of accountability or understanding.
Nicole Bigwood, Married on 21/08/2015
Sent on 20/10/2015
I'll never be able to explain how important Marielle was for me on the wedding day and the entire year of planning leading up to it. She was one of the main reasons I came out in one piece. She worked around my crazy schedule, kept me calm when I would get overwhelmed and helped me articulate what I liked and didn't like. I valued her opinion and realized early on she had impeccable taste and an attention to detail that is second to none. She kept me within budget, which is no easy task and was so organized and so on top of things, we were actually ahead of schedule. On the day of the wedding Marielle made sure everyone knew she was their point of contact, if there was an issue, to tell her and she would handle it. I wasn't aware of any issues or problems. I got to spend the day having fun and enjoying myself.
I absolutely love her for that.
There are so many things she did that went above and beyond what I thought a wedding planner to be. She skyped me in on an appointment with the decorator so I could see centrepieces and tables when I wasn't able to attend at the last minute. She patiently supported me when I changed the colours of the wedding over and over again and when I couldn't decide on paper for the invitations until the very last minute. And as I sat in the limo right before the ceremony she was the one I trusted to secure my veil and touch up my make up because I knew she cared just as much as I did about my day being perfect. Without her I wouldn't have been able to plan my dream wedding, and what I realize now and remember most, is how much fun she made it for me and how reassuring it was knowing she was in it with me, making it special and perfect. I can't thank her enough and just hope she'll still be planning weddings when my daughters are ready. :)
Justine Janssen, Married on 24/08/2013
Sent on 27/04/2015
We worked with Marielle to plan our August 2013 wedding and also had her as a day of coordinator.
It. was. awesome! Marielle was a lifesaver.
My husband and I loved our wedding. Every single detail was taken care of and we didn't have to worry about anything at all. We had a lot of unique features to our wedding and plenty that could go wrong. Marielle worked tirelessly behind the scene so that everything looked perfect to us. Marielle is patient and professional - two essential qualities for wedding planning and execution. I wouldn't hesitate to hire her again.
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