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Reviews for Lustre Events by Melissa & Morgan

Lustre Events by Melissa & Morgan

Lustre Events by Melissa & Morgan

Toronto, Ontario
5.0 out of 5 rating, 59 reviews
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Reviews

5.0 out of 5 rating
59 reviews
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100% Recommended by couples

Awards

59
WeddingWire Wedding Awards 2016 Winner
WeddingWire Wedding Awards 2015 Winner
WeddingWire Wedding Awards 2014 Winner
WeddingWire Wedding Awards 2013 Winner
WeddingWire Wedding Awards 2012 Winner
  • Tom
    Tom W. Sent on 11/01/2024
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    Lustre helped us plan an amazing wedding

    We had a great experience working with Melissa and Morgan for our wedding. We had contacted them right before everything closed down for COVID, and they helped us navigate through a very uncertain time for weddings. We were able to take our time booking our venue and vendors once things opened up. Melissa and Morgan provided a lot of guidance through the process and many suggestions on how we could achieve the wedding we had hoped for. We appreciate them always finding solutions for the items which were important for us. Their coordination efforts on the day of also gave my wife and I peace of mind to enjoy ourselves, knowing the important items were taken care of.
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    Sophie E. Sent on 13/01/2024
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    Dream team planned our dream wedding!

    We had the pleasure of working with Melissa and Morgan (owners of Lustre Events) to design and plan our summer 2022 wedding in Toronto at the Miller Lash House. We were blown away with their services from start to finish. They are thoughtful and observant in obtaining information from their clients about design preferences. When we received their design plan for us, we could not have been more thrilled. They captured all the elements of the design and wedding experience that we were hoping for and even suggested additional special elements (like a Tiki bar) that we hadn’t thought of ourselves, but absolutely loved. Melisa and Morgan were also thoughtful in helping us plan the multicultural aspects of our wedding, weaving together seamlessly different cultural traditions. The end result was unique, elegant and received glowing feedback from all of our guests.

    In addition to all of this, Melissa and Morgan were extremely organized and on top of our wedding timeline. Of note, our wedding was not the easiest to plan, as we live in NYC and were planning during the pandemic. This did not prove to be a barrier as Melissa and Morgan held Zoom meetings with us and handled everything on the ground in Toronto until we had our final planning meetings in person. We felt completely confident in them, even as two type-A New Yorkers!

    Lastly and perhaps most importantly, they are an absolutel joy to work with. Their warmth and positivity put us at ease, not just during the planning process, but also on the day of the wedding. They were super adaptable — any last minute challenges that arose were handled swiftly and competently by Melissa and Morgan. It is clear that they have strong relationships and are beloved by all their vendors, and there are clear examples of us benefitting from these strong relationships. At the same time, we never felt pressured into using a particular vendor, and Melissa and Morgan also worked seamlessly with several new vendors that we introduced. And while always positive, Melissa and Morgan were also transparent with us at all stages. When they had strong feelings about certain decisions based on their extensive experience, they did not hesitate to guide us.

    All in all, we wholeheartedly recommend Lustre Events for anyone planning a wedding. They made our dream wedding come to life!
  • K
    K Knight Sent on 16/12/2023
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    Thank you Lustre Events!

    Lustre Events by Melissa and Morgan were incredible throughout the entire planning and day-of process for my daughter's wedding. Even with a change of date and venue due to COVID, they managed to make the process entirely seamless. Melissa had an amazing rapport with vendors and was extremely diplomatic when dealing with problematic situations. She was very responsive and communicative in addressing any questions and concerns my daughter had throughout the entire process. With her amazing experience and expertise in wedding decor, she turned a very bland and sterile looking room into a stunning oasis of beautiful appointments. Guests still compliment us on the amazing decor even though the wedding was in 2022 Thank you so much Melissa & Morgan in making a Bride's (and her mother's) fairytale vision come to life!
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  • Taleen
    Taleen Sent on 08/10/2021
    5 out of 5 rating
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    Made Our Personalized Wedding Dreams Come True!

    When we decided to have our wedding this year, we knew it would be extra challenging due to the pandemic, so we decided to hire a wedding planner. Melissa and Morgan immediately resonated with us, and by the end of our initial call we already felt like we would be in excellent hands!

    Initially, all we had was a venue and a date, but they helped us navigate through vendors with their guidance and expertise. When issues arose - which is bound to happen, especially during a pandemic! - they kept calm and reassured us that all would be well. Their experience in all sorts of scenarios pre- and post-pandemic was apparent as they kept a steady eye on our special day. Even when our anxiety levels rose, and obstacles came up - even on the wedding day! - Melissa and Morgan kept calm and ensured we had the most beautiful wedding.

    Their specialty is also making sure wedding dreams come true, and they delivered on that! In the beginning, it was hard for us to picture what our wedding would be like. After filling out their detailed questionnaire, Melissa and Morgan put together a design plan for us that immediately blew us away. They had figured out our perfect wedding before we even knew it ourselves! They created a colourful, garden wedding that reflected our personalities, complete with a DeLorean cocktail hour surprise for all our guests (BTFF is the bride's favourite movie!)!

    They pride themselves for making memorable experiences for the bride, groom and all wedding guests. It's now been 3 weeks and we are still getting compliments from everyone about how wonderful and memorable our wedding was! We owe it all to Melissa and Morgan at Lustre Events! We'd highly recommend them to anyone!
  • Amy
    Amy B. Sent on 28/05/2022
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    Dream Team

    We truly cannot say enough good things about Melissa & Morgan of Lustre Events. Firstly, if you're on the fence about hiring planners, it is 100% worth the investment. I cannot stress this enough. We had interviewed several planners and ended up landing on Lustre Events for full services. Melissa and Morgan were the most patient, understanding, excited, creative, and so much more. They brought our vision to life, while staying within our budget (their services included!). We had originally booked our wedding in 2018 for 2019, and it got pushed twice due to COVID. Melissa and Morgan helped us coordinate the new dates with all of our vendors, and still stayed as excited about our wedding as when we first spoke to them.

    The number of questions you end up having and details that go into a wedding our endless. I don't know where we'd be or how our wedding could have been pulled off without Lustre Events. It was absolutely flawless, despite severe weather thunderstorms, thanks to this dream team. Thank you Melissa & Morgan!!!
  • Skylar
    Skylar Sent on 30/08/2021
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    Honestly run, don’t walk! You NEED to hire Lustre Events!!

    Where do we even begin! Melissa and Morgan are the most amazing thing that ever happened to us and our wedding. They helped us create the wedding of our DREAMS completely remotely. We live in the Northwest Territories and had our wedding at a family cottage in Ontario and Melissa and Morgan were able to help us plan everything from a distance. They were responsive, creative, supportive and so much more. They were thoutful and creative when working within or modest budget and always were coming up with cost effective alternatives when appropriate.
    They also coordinated the day of wedding absolutely perfectly, and managed all the vendors so we were able to be fully present on our day.
    We still get rave reviews from our guests about how welcoming, supportive and accommodating Morgan and Melissa were.
    Needless to say, hiring morgan and Melissa was by far the best decision and hands down the best wedding related expense.
    After our big day, we were both heart broken to have had to say goodbye but we are so grateful for the memories of the prefect wedding day they helped us create!
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    Sinclair B. Sent on 09/10/2020
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    Customized Perfection

    After a two-year engagement we had a great wedding planned for 120 guests, then COVID hit. My fiancée and I were committed to our original October wedding date, but understood we couldn't host the party we originally planned. We procrastinated planning and considered eloping until the end of August until our photographer recommended we reached out to Morgan and Melissa. From the first meeting until our wedding five weeks later, they were everything you could dream of in a planner. They listened to our hopes and dreams, then in the ever-changing COVID restrictions, they produced a vision and executed flawlessly. In a compressed planning period they avoided 'decision-exhaustion' by asking the right questions and doing all of the legwork to present great options. What is usually a stressful planning excised in the best of condition, they made a fun and easy under the most challenging conditions. Their combination of foresight, organization, and a great support team (caterers, staffing, rentals, etc). This served us especially well when the neighbours called in a COVID complaint and M+M were able to quickly demonstrate compliance with all COVID-restrictions to the police officer who attended the scene. What could have been a massive disruption to our special day was dealt with before any of the guests even realized it was a possibility. My wife and I are eternally grateful to M+M for every second of the best day of our lives.
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    John Sent on 08/08/2021
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    Absolute perfection - highly recommend

    Melissa and Morgan simply over-delivered. A wedding carries the importance of a single day where everything is to be perfect, and we could not be more delighted with the wedding Lustre created for us. Their flawless delivery was despite our replanning of the wedding halfway through the process when COVID hit, and numerous pivots after that. We could not recommend them more highly - wedding planning is clearly their genuine passion, and they approached the process throughout with the sole goal of bringing our dream day to life.

    We engaged Lustre through their full planning & design package, but still wanted to be quite engaged in the process. Melissa and Morgan were completely open to our involvement and happy to make us feel included at every step.

    Our original plan was for a wedding of about 120 guests and our planning process proceeded in what I would think is Lustre’s typical fashion, which was comprehensive, enjoyable, and productive. We had some introductory calls and meetings to discuss our hopes and dreams for the day, and then M+M took that inspiration offline to put together our design plan. The plan was nearly perfect the first time around, with only a few points that we even needed to discuss further! Everything was cruising along perfectly. Then March came.

    The onset of COVID and resulting lockdowns threw a major kink in everyone’s lives, and our wedding was no exception. It took us several months to determine how we wanted to handle the situation - whether we would move our wedding or make our planned day work. Melissa and Morgan were supportive and patient during these months and didn’t pressure us at all to provide certainty or immediate answers on next steps. The space they gave us was critical for us to make the right decision and we are very grateful for their empathy and professionalism!

    Ultimately, we decided to proceed with our initial date but with a smaller group size that would be permitted under the province’s public health rules. While many core elements of the wedding remained the same, the vast majority of things changed in at least some way. Melissa and Morgan were up to the challenge of replanning our wedding, on a constrained timeline and against COVID-induce uncertainty, with enthusiasm and without compliant. Because of the logistical pressures COVID created, we ended up relying on M+M heavily in terms of sourcing vendors - we have to say this was a hidden blessing for us! The vendors they sourced were incredible - every single one.

    Lustre’s efforts leading up to our wedding were incredible, but their day-of efforts were insane. The day did turn out perfectly, but it was not always obvious it would. Fuses blew. Storms rolled through. Trucks got stuck at the ceremony site. While every speed bump started as something outside their control, Melissa and Morgan managed the day with the composure of a navy seal squad. Morgan hung over 100 bouquets in the wind and rain, perched on a 10+ foot ladder. 100 bouquets! Melissa handled a variety of unexpected hurdles (including the stuck truck), moving with an urgent but calming purpose. We relaxed and hung with friends, waiting for the big moment, with our only concern being the dark clouds rolling past.

    The weather cooperated in the end and the literal perfect wedding ensued. Every moment went flawlessly, even when things didn’t go to plan. When there was an issue with a musician’s equipment during dinner, M+M found a solution. When rain started shortly after our first dance (our dance floor was outside), M+M found a solution.

    There are professionals that you work with where the entire relationship feels transactional. Then there are professionals like M+M, who become genuine friends and work with the clear intention of making your dreams a reality. We have intentionally kept in touch with Melissa and Morgan following our wedding and intend to continue to do so - they are a significant part of a significant day in our lives, and we will forever be grateful for their contribution.
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    George Sent on 19/08/2021
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    The very best!!

    I have written some glowing reviews in my day, but rarely have I encountered a service that I would recommend more than that offered by Lustre Events. Melissa and Morgan are absolute gems. In unique and difficult circumstances, they pulled off a gorgeous ceremony that was universally described by our guests as "magical" and "the best ever". We'll forever be appreciative of the time, hard work, patience and creative vision from Melissa and Morgan. If you have the chance to hire Lustre for your wedding, just do it. I cannot recommend them enough!
  • Mercedes
    Mercedes S. Sent on 26/02/2019
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    They made my dreams come true!

    We just got married in February of 2019. We got engaged less than 6 months prior, and having had time to reflect on our experience post-wedding, we couldn't have done it, and had such a beautiful day without Melissa + Morgan of Lustre Events. We got the full planning option with them, and it was worth every penny and then some!

    Our design and vision were perfectly executed by M + M. It was like they downloaded everything I wanted/envisioned from my brain to theirs. They knew what decisions to make, and what I wanted, without needing very much input from my end, which worked perfectly for me :)

    They were so warm and professional to work with. Personally, I don't know how they put up with having to work with me, because I could be a little particular at times to say the least.

    The month of, week of and day of were all especially flawlessly executed by them. It was perfect, because when it came down to "crunch" time, everyone was asking me if I needed help with anything etc., I had nothing to do, and that was perfect. It gave me time to host our guests in from out of town, and let me enjoy the lead up to the wedding.

    Thank you SO much, from Fili and I. We can't thank you enough for our beautiful wedding, and all of your amazing work! xoxo M

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