Lustre Events by Melissa & Morgan
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Reviews for Lustre Events by Melissa & Morgan

5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 5.0
  • Response time 4.9

Awards

48

22 User photos

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  • M

    Melissa · Married on 09 of July of 2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We decided to start our hunt for a wedding planner knowing only three things: planning a wedding is a lot of work; we both have really busy work schedules; and we want a magical day to celebrate our magical love (despite having no real vision of what this would look like!). That said, we didn't fully understand what a planner did. How would we be involved vs. how would they be involved? Is it really worth it financially?

    Then we met Melissa & Morgan at Lustre Events. We had been meeting with other planners and they were our last appointment. They came armed with an iPad of their incredible past work and a breakdown of everything we'd need to know to make our decision. They were so prepared, so organized and so enthusiastic. Seeing their amazing past work factored into our decision - but it really came down to them being such lovely people. We felt like we could trust them instantly, and suddenly the cost of the planning & design package seemed like a bargain for what we were getting in return: total peace of mind.

    That peace of mind continued throughout the entire year-long designing and planning process. They maintained the perfect balance of keeping us in the loop as often as we needed it, and keeping us out of the loop for all the nitty-gritty details we did not have time for. We began to develop a wonderful vision for our day - thanks to M&M's incredible design package. Our "modern garden" wedding was on track and on budget, and we were so grateful. What is particularly unique about Lustre Events is that it is a husband & wife team. Although Melissa and Morgan are incredibly in-sync (and such an adorable couple themselves) - this really allowed us to get the best of both worlds. Simon loved talking about his late night "man bar" with Morgan, while cruising through modern boutineer options. All the while Melissa and I could gush over flower and foliage options without boring Simon to tears.

    A few months before our wedding, my wedding dress arrived in the wrong size. It was super stressful and disappointing. My sweet husband didn't know what to do to console me and decided to contact Melissa and Morgan. Despite this being totally out of their control and role - they went above and beyond to help. This is just one example of the countless times they saved the day.

    One of the interesting things about trusting a wedding planner is that, at least in part, the vision for your wedding day is going to be a surprise. We felt involved in the decision-making for each and every purchase, but didn't totally see in our minds how it was going to look once all the details came together. We will never forget the moment we walked into our ballroom at the Grand Luxe Event Boutique in Toronto. It was truly one of the most special moments of our entire day (and lives!). We were both speechless and couldn't believe that this was OUR wedding. It looked like something out of a magazine. The most luxurious "modern garden" ever! We felt so happy and so proud to show it off to our family and friends. Countless people came up to us saying it was the most beautiful and fun wedding they had ever attended!

    We remember having to say bye to M+M at the end of the night. Every small detail had been checked off and completed - not leaving us to worry about a thing. It was a very emotional moment because there were truly not enough words to convey what they had done for us that year and that day. There still aren't enough words, but we hope to have at least inspired you to trust in this amazing duo to allow you to experience this same great moment.

    M+M, thank you for loving your job. And thank you for being so wickedly talented at what you do!

    Full hearts today & always,
    S+A

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    Sent on 15/12/2016
  • David

    David · Married on 28 of May of 2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Going with Melissa and Morgan as was the best decision and investment we made for our wedding. They were amazing with concepts, implementation and vendors suggestions all based on our needs and taste!

    Sent on 30/06/2016
  • C

    Catherine & David · Married on 28 of May of 2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    It really takes a special type of person to make other people's dreams & visions come to life like they did. Lustre Events did so while also keeping our budget and personalities in mind. For that, they were simply the best investment for our wedding. The couple behind it, Melissa and Morgan Lukan, truly embodies what it means to be creative individuals. Their curious minds, sharp eyes, and resourceful nature truly took a simple idea to one that is meaningful and original. Their talents continued to be invaluable along the way--consistently helpful, informative, professional, communicative, detailed, decisive, organized, and very reassuring. They are not only incredibly talented at what they do, they also have kind, fun and loving personalities. They were there for us from the beginning to the end-making us feel that we are a priority, understanding our vision even when we didn't have the words for it at times, hearing what isn't said, and advocating for our best interests with all the vendors. When the "big day" came, it was genuinely stress-free, and more beautiful and FUN than we could have ever imagined. It really was the best day of our lives and we owe so much appreciation to Melissa and Morgan for that. If something went wrong, we never even knew about it. We, along with our families and closest friends, really did not have to worry about anything other than being present and enjoying ourselves because Lustre Events flawlessly handled everything. With all the stress that a wedding day can supposedly come with, we were able to focus on what the day was really about - love! It is not an exaggeration when we say that they were the best investment we have made to not only make sure that our wedding celebration meets our high expectations but also make sure the journey to creating our beautiful wedding is as enjoyable as possible. Okay okay... maybe it is only my (the bride's) expectations that can be unrealistic but guess what? Melissa and Morgan made my "unrealistic" expectations a reality and the process was stress free and simply AMAZING! We promise that if you go with Lustre Events, you will definitely be in great hands!

    Sent on 20/07/2016
  • J

    Jeff Adamson · Married on 27 of March of 2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We lucked out. Finding Melissa and Morgan changed our experience planning our wedding. We were actually confident at first that we would be able to plan the wedding on our own, and just hire a coordinator. After talking with several planners and sitting down with Melissa and Morgan we decided there was just too much we didn't know and we wanted to enjoy the experience. We were right! After we booked Lustre for Full Planning, the list of questions they had for us, and what we ended up with made us realize we could have NEVER have done this with out them and what they brought to the table made our wedding original and talked about. The way our family and friends discuss our wedding makes us sooo happy. It's almost been a year, and sometimes family members still bring it up and gush over how perfect it was. It makes us feel so good. It was an unforgettable day and we are so grateful. Thank you, Thank you, Thank you!!

    Sent on 31/12/2016
  • [Anonymous] Married on 03/10/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Morgan and Melissa were so amazing to work with. We used their "day of" services for our wedding and I honestly don't know what we would have done without them. The day went so smoothly and I know it's all thanks to them. We had no stress at all to deal with as they took that burden off of our shoulders. I would highly recommend their services to anyone who plans to get married.

    Sent on 04/11/2015
  • [Anonymous] Married on 22/08/2015

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      3.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Melissa and Morgan were great to work with. They handled all of the details of the wedding that we did not want to handle (or couldn't handle). From planning, through the day of, they were there every step of the way and made sure our wedding day was as low stress and smooth as it could be. They also had great insight into the design of our space and the went above and beyond the day of to make sure everything was perfect. Highly recommended!

    Sent on 28/01/2016
  • P

    Pamela Chan · Married on 20 of June of 2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Melissa and Morgan were amazing wedding coordinators! While we initially thought coordinators were unnecessary given all the wedding planning had been completed, we later realized that it would be best to have professionals to assist us in the execution of our wedding plans. This was a decision we are so pleased we made as on the wedding day, M+M ensured that our ideas and vision were executed, we were running on schedule, vendors were managed and most importantly, they made it a priority to take care of all concerns in order to allow us to enjoy the wedding and celebrate with our guests. Given the size of the wedding and all its moving parts, M+M efficiently and calmly directed it behind the scenes. Leading up to the day, M+M were extremely helpful with suggestions whenever we were unsure about conventions or etiquette, and they did a superb job directing our rehearsal.

    Sent on 11/07/2015
  • S

    Susi Davis · Married on 13 of June of 2015

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Melissa and Morgan coordinated on the day of extremely well especially because the venue we got married at had specific short timelines and limited delivery availability due to the location. They didn't bother me day of at all except to remind me to bring the liquor license that I would have otherwise forgotten.
    Leading up to the wedding they took on all ownership with the vendors and took me out of the conversations so I could relax (bride speaking of course).
    I would have to say that if you're planning you're own wedding I would suggest hiring them as coordinators as it will make your day that much better. Everything went smoothly and we just got to enjoy our day.

    Sent on 16/07/2015
  • E

    Erin F · Married on 18 of April of 2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We hired M+M to help us plan our wedding from start to finish. We came to them with nothing more than a general concept of what we wanted and they guided us through the entire process to help make our day a huge success.

    With respect to the planning process, they are extremely organized, dedicated and responsive. You never feel like you're waiting for them to get back to you on anything. They are on top of all of the details and drive things forward so that you never have to feel like you're going to miss anything. They are great at suggesting options yet completely responsive to any preference you may have. They also made sure that our wedding was full of neat personal touches, many of which we would have never been able to dream of executing ourselves.

    With respect to the day-of-coordination, they are actual masterminds. They took care of EVERYTHING - from set up to clean up - so that we and our families could truly relax and take in the day without worrying about any of the logistics. That was honestly the best wedding present we could have ever received.

    M+M approached all aspects of our wedding with such enthusiasm, professionalism and creativity. They have a unique way of working which makes you feel completely at ease. Lastly, they are just amazing people to hang out with!!

    M+M are true experts in their field! Weddings are expensive and you want to make sure that such an incredibly important event is in the best of hands. I would not hesitate to recommend this powerhouse team to anyone!!

    We miss hanging out with you guys and will be forever grateful to you for making our day so incredibly special.

    XO
    E&D



    Sent on 11/07/2015
  • [Anonymous] Married on 08/11/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Melissa and Morgan were fantastic. We booked them for the day of wedding coordination package and are so glad that we did. Leading up to the event we had two meetings with them where they were extremely helpful bringing everything together and allaying our various worries. Our wedding was very DIY heavy and on the day of they were able to realize our vision flawlessly. Thanks to them we were able to to focus entirely upon our guests, family, and each other. The event went off without a hitch. We can't thank them enough.

    Sent on 30/11/2014
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