Quality of service5.0
Dorothy Wang , Married on 24/06/2017
You simply can't ask for a better wedding planner. I was planning a wedding in Toronto, ON, Canada, all the way from California where I live and work. Zerlene was amazing from the beginning to the end. She's pleasant to work with, professional, efficient, resourceful and down to earth. She goes the extra mile to get things done. I could trust and rely on her...and she made my dream wedding come true! She was worth every penny. I've seen wedding planners with double the cost and not produce even half as much as what she did. Highly recommend!
Ellen San Juan , Married on 17/06/2017
At first I was not sure if I needed a wedding planner but it was my MOH that made me get one and really glad that I did! (This was 4 months before our BIG DAY when we decided!) I met with Zerlene not knowing what I wanted between the whole wedding planning or just the wedding day coordination. After our first meet up, we went through everything I had done and everything I still want and need to do on my list and she knew exactly what I needed! – Wedding day of coordination. It as an amazing service with Impresario events, Zerlene and her assistant Gwladys are amazing and worth every penny!!!! Zerlene was our planner and she is natural at what she does since day 1 of meeting her. She is always on top of things, making sure, I am also on top of things I needed to do, and more importantly, I am STRESS FREE! She also responds to text and email really fast- communication was NEVER a problem! The thing that I personally really like about Impresario Events that will definitely recommend is that, Yes, we did hire them for Wedding day of coordination but they go above and beyond and will respond to you if you need help with other things in your wedding! They took care of absolutely everything and on the day of like what they said they would, everything ran smoothly and on time! She had also taken care of the list I have given her that needed to be returned and she made sure it was ALL in the bridal suite before she left and everything was definitely there! Their great personalities definitely put us at ease and we were able to enjoy every second of our wedding!
Yuan Wei , Married on 03/06/2017
My wife and I searched for wedding planners online when we came across Zerlene and Impresario Events. We interviewed a few planners, and were most impressed by Zerlene's professionalism, knowledge, and flexibility in wedding planning and organizing.
We planned our wedding for about a year, and throughout that time, Zerlene kept us on track, gave us ideas and recommendations, and would always respond within the day whenever we had questions.
The week leading up to the wedding, Zerlene followed up with our vendors to make sure that they all understood what the plan and timeline were on the big day. Because of this, e didn't have any any issues with any of the vendors not showing up on time or not knowing where they were supposed to be. Zerlene also did day of coordination. There were probably a few small fires to put out, but if there were, we had no idea because Zerlene handled all of it behind the scenes.
In summary, we had an amazing experience working with Zerlene to plan our wedding, and would absolutely recommend her to anyone looking for a wedding planner.
Chloe Xu , Married on 28/05/2017
I had my dream/ideal wedding, better than anything I had expected. Couldn't have done it without Zerlene. She is professional, patient, detail-driven, and is an excellent problem solver! Thank you for all the hard work. 😊
Danielle W , Married on 26/05/2017
Zerlene was a dream come true, and I can’t give her a high enough recommendation. My husband and I got married while he was living in Boston (the wedding was in King City, Ontario), and I was months away from my PhD defense and interviewing for medical school. I’ve never been so overwhelmed with everything that had to be done, and Zerlene made everything easy, beautiful, and streamlined. I interviewed approximately 10 wedding planners, and Zerlene stood out from the rest. Her individualized touch, kind & level-headed communication style, experience, and ability to work with the whole spectrum of personality types made it an easy choice. Here’s a sample of the hiccups and challenges she helped us meet: a month before the wedding my dress was accidentally ruined by the dry cleaner, the day of the wedding it started to drizzle, and we really wanted a board game café theme. Zerlene was with me every step of the way and pulled off a flawless event. She responded immediately to help me find options for a new off-the-rack wedding dress, she orchestrated a beautiful ceremony and handled our weather issues (i.e. manage whether to set up inside or continue outside) with such grace that no one realized there was a concern, and found AMAZING vendors for our board game café. On that note, so many of the vendors told me Zerlene is one of their personal favourite wedding planners. Everyone loves her personality and working with her. Zerlene was also that perfect mixture in a wedding planner of having plenty of suggestions/opinions to help you when you’re stuck, but never overbearing or dismissive of your ideas. Save your time, your search for the ideal wedding planner is over!
Sarah Rankine , Married on 20/05/2017
After deciding to host our wedding on my parents beautiful property, and after having already hosted two of my cousins' weddings there, it was decided that although I wanted to plan everything, a "day of" wedding coordinator was absolutely mandatory, and that's when I found Zerlene at Impresario Events. It was decided that she and an assistant would be there the day of the wedding and she would also be at the rehearsal. Little did I know there were many other added perks to her service. We met a month or so before the wedding, she handed me over final check lists, suggestions of what else should be done, a check list of everything that is mandatory for an outdoor wedding which was extremely helpful, and put together a complete itinerary for the day including bridal party and vendor contact information and how the day would run start to finish. After that meeting I felt a huge sigh of relief knowing she would be there on the big day to take care of everything. The day was perfect! She was also kind in recommending certain vendors that were perfect for what I needed. So happy I found Impresario Events!
Alicia Melrose , Married on 13/05/2017
I was totally one of those brides who didn’t think I needed a wedding planner, but when my mother in-law wanted to do the decor herself I decided to hire Impresario Events to help. Zerlene was AMAZING, she took all the stress off of me the days leading up to my wedding and especially on the wedding day. She was organized, knowledgeable, and very quick to respond to any questions I had.
After the rehearsal, we had last minute changes due to family members, and with only a couple of hours notice, she figured everything out, and took care of it all!
I defiantly believe that my husband and I wouldn’t have been able to have as much fun as we did on our wedding day, if it hadn’t been for Zerlene. She took care of all the details and was there for anything we needed, allowing us to just enjoy the wedding and not have to worry about anything else.
Olivia Andrade , Married on 25/03/2017
I highly recommend Impresario Events. I had a good idea of what I wanted but Zerlene from Impresario was there every step of the way to keep me on budget and give me good options.
We wanted to say a special thanks for your incredible planning services prior to the wedding and especially on the day of the wedding. We were so happy to have your help during the stressful planning period and could not have dealt with all the vendors and ensured that everything ran smoothly on the day of without you. All the vendors were able to work together as a team with not even one mishap! Because of your help, we were able to enjoy our wedding with our family and friends and had the time of our lives!!! Impresario Events truly exceeded our expectations!
Zalona Caruso , Married on 18/11/2016
When my husband and I first got engaged, we wanted a destination wedding but wasn't really sure where to start. So, we spent some time online looking for a wedding planner and stumbled upon Zerlene. After reading several pages of positive reviews, we reached out. Zerlene made herself available right away to meet with us and discuss our vision. She did a great amount of work upfront - provided us with destination and resort options, weather forecasts, wedding package and cost comparison charts, etc. She was on top of all the details and always made herself available to discuss them.
A few months later we needed to change our plans and keep the wedding local. Although a big change in direction, Zerlene immediately started sending us local venue, vendor, and costing options to get the ball rolling on the new plans.
Throughout the whole process, we very much appreciated Zerlene's industry knowledge, reference documents, check-lists, check-in calls, reminders, recommendations, and suggestions. It was really great to have someone managing all the details and timelines, as both my husband and I were extremely busy with work.
We also had Zerlene and her assistant for day-of coordination and everything ran smoothly. We were able to relax and enjoy every second of our wedding day without any worries.
Aside from Zerlene’s hard skills, she is such a lovely person and we're so glad to have had her by our side throughout the whole planning process and on our special day.
Megan McIver , Married on 05/11/2016
We planned a wedding in less than 2 months and it was exceptional. I would have been lost (and very stressed) without Zerlene. Even under time pressures - no detail was left unturned. My wedding day was awesome because of Zerlene and her team. I had no worries whatsoever -- every brides DREAM :)