13 User photos
Sahar · Married on 13/10/2017
Worst Experience of my life! I regret hiring them!!!
If I had a chance to go back in time and choose another vendor for my video and photo for my wedding I would do it. My wedding was on Oct 2017, it is now Feb 2019, and they still have not given me my wedding products as per contract, or promised even after several meetings! Lee is a deceitful person, as the owner, he will convince you letting you know okay he will get something done, but once he took all the money he stopped replying or picking up my phone call!Sent on 12/02/2019
He never responds to any communication, and I have tons of paper trail as a proof that he is still refusing to give my photos, and videos for my special night! Imagine you and your family have not viewed your wedding over a year and half now! I would strongly recommend to stay away from this company!
It leaves me no choice but I have to report them to better business bureau so I can get what I paid for that too over a course of
Focus Production's reply:Hi, first off, your wedding was in October 2017, but payment was NEVER made UNTIL CLOSE TO THE END OF 2018.
Oscar C. · Married on 07/10/2017
Incredible Work Done
It was an honor to have Ted to be our photographer on our wedding day! Ted produced quality pictures and we truly enjoyed seeing each picture that he shot. Amazing decision to pick Focus Photography as our wedding photographer. Highly recommended!!!Sent on 23/04/2018
Tracy T. · Married on 16/09/2017
Spetember 2017 wedding
I looked back to the first initial phone calls and email correspondence with Lee all seemed to go very well. Fast forward to the actual wedding day Eway was the one videographer shooting, he was patient professional and did a good job. Then the main problem I had started with this company. I contacted them in December to see the time frame of when my video will be done. They had said before christmas it should be all good to go. Fast forward to Feb still no word from them so I'm starting to get very annoyed at this point. I send an email asking when is it ready? They responded over a week later (this is not good business practice) oh its ready but before I can see the video please send the final payment. First off I was told a preview was provided to make sure the song I chosen was used the editor originally 'picked a suitable' song for us. I'm sure most couples would like to have a song that reflects them and not a random one pre selected. So now I'm waiting to see if I can preview the video, then pay given the issues I've had trust is non existent with themSent on 11/02/2018
Focus Production's reply:Hi Tracy,
Alice V. · Married on 27/08/2017
Worth the Money
I am beyond thrilled and thankful that i chose Ted and Dave from Focus photography. They are definitely worth the experience. My husband and I are just in awe with how Ted captured some of our portraits and how Dave worked his magic on the cinematography .Thank you to focus photography and the entire team, You guys truly rock!Sent on 14/04/2018
Nicholas M. · Married on 09/08/2017
On my big day, I ended up sustaining a head injury and severe headache. Due to this, I was unable to smile, to express or to stand properly. It was Ted, who helped me and made me smile. Not just this, the rest of the team also cooperated with us and that was a very friendly shoot. Though the pictures were outstanding, but it was their kindness that really left an imprint on me. Team Focus is sure to grow exponentially keeping in mind the quality of their work and how they treat their clients with immense kindness. And of course, we will always remember focus photography as an essential part of our big day.Sent on 22/03/2018
Juliana G. · Married on 23/07/2017
Extremely Flexible and Accommodating
I'm the person who has high expectation (always given people headache) but you did a great work and didn't disappointed me. You're such a patient & calm person to work with and extremely flexible and accommodating (always trying your best) We both felt that the service we received was absolute professional. We truly love all those photos (pre-wedding & ROM) and thank you for the amazing job you did for us. We can't wait to see the wedding day photos!!!Sent on 14/04/2018
Abby M. · Married on 06/07/2017
Loved Tyler and Eway work!! My wedding videos and photos came out amazing. The portraits Tyler took were out of the world and everyone who sees them simply loves them!! Kudos to his whole team for being so dedicated and so good at covering all my events and patiently listening to everyone and accommodating all our requests!Sent on 26/03/2018
Gabby C. · Married on 21/05/2017
Wedding Spring 2017
We did a lot of research and settled on Focus Productions as our photographer and videographer for our wedding last year in spring. We chose them mainly because of good price and the videography we saw. .. What a huge regret. My husband and i are not happy with this company at all. The communication was very poor from the get-go. From engagement photos and not being able to find our photographer to post wedding delayed photo albums. We were pretty disappointed with the videography and photography, we thought they were going to look more professional.Sent on 13/03/2018
My advice... spend more money, go with a better company that could produce better wedding videos and photos for you.
Focus Production's reply:Hi Gabby, Thanks for your review to notify us of the difficulties you have been experiencing with our customer service team.
Sylvia S. · Married on 20/05/2017
Since I am based in London, and my wedding was set to take place in Ontario, I was under a lot of stress about managing my wedding from a distance. Once I reached out to team focus photography for my wedding coverage, i knew I have got the best on my hands. From day one, Lu and his team had been nothing less than understanding. Even during my wedding, i was at ease knowing they have everything handled. The final pictures highlights and video were outstanding! I cannot express how happy and satisfied I am with the service and product delivery and quality.Sent on 23/04/2018
Aj Thomas · Married on 14/05/2017
Highly professional people with some mad photography skills. The photographs taken by Ted were not only beautiful, but they delivery process was instant as well. The video and highlights by Dave were also done to a high standard. The staff at Focus Photography are all really nice and accommodating.Sent on 02/04/2018