Yikes! Unprofessional!!! Don't ruin your wedding day like me.
Hello Brides! Grooms!
Please read this if you are thinking of hiring this photographer.
My Wedding was in January 13, 2018 at Fairmont Hotel Macdonald.
Me and my hubby is from Toronto and we were getting married in Edmonton
because my parents and relatives live there. Hubby's parents came from oversea.
I myself is photographer for 10 years and I know wedding photos and this industry very well.
1. Don't email him other than early in the morning. He said he doesn't read emails other than in the morning. (You can never get replies, text messages because he is either always away or just forgets to reply you.)
2. SO MUCH photos are unfocused and many photo are completely useless. He took bunch of photos of guest doing nothing. Important moments are mostly UNFOCUSED or dark or just ugly angled photos. He took about 1600 photos during wedding and only less than about 40-50 photos are about ok (still not good but best from 1600 photos).
3. Photos like ring exchange, pouring unity sand, both moms lighting up candles, bride's parent's toss, and many photos are so much unfocused, dark or too bright (wrong light setting), ugly angle/colour, missing or eyes closed. How can you not take photos of bride's parent's toast - holding glass?? How could you not take picture of me and my hubby's toast (You took one but not focused)? Why couldn't you ask us to pose toast again? How come there's no good photo of Bride's parents together (You took one for groom's parents)? No proper photo of Bride's sister's photo? (only couple photo of sister eating, talking that's it). No good photo of bride's grandmother but just one photo of her standing in the middle of crowd. Most of family photo are badly focused. First he sent me only 2 photos of same posed family photo but one was completely unfocused. Can you believe that? I couldn't even do head swaps.
We took some pictures in the other ballroom but how come EVERY SINGLE photos are unfocused?? Many more to say but Im tired enough to write every single bad thing he did on my precious wedding day.
4. While taking photos from outside in the park (he chose where to go) there were constructions everywhere in the background. So I asked him many times during the photoshoot: "can you see construction in the background? I don't want that", "can you see apartment building in the background? I don't want that. " he said no, no, no but hey guess what! They were all there!
YIKES! YIKES! YIKES!
No artistic sense of selecting backgrounds, places, selecting photos. Why would I want unknown construction+apartment in my wedding photo??? Why did he capture many pictures of me trying to walk in snow with my ugly dirty runners?
I had tiffany&co diamond ring + 2 tiff's wedding bands on my wedding day. Other than 1 or 2 photos, they weren't focused right (If you see the ring then you can't see the logo, or other way around) . My Hubby made my wedding heels (from Jimmy Choo + over 8000 Swarovski crystals + 2 large flower shaped Swarovski crystals, hand made) but they were shot so ugly in the dark. You know how Swarovski crystals shine but no they were completely dark photos. He brightened up in the gallery but they were still dark. Only couple photos of my bouquet in the park was ok that's it. My dress was hung in the middle of my hotel room, shot so dark and he took so many of same picture - no rings or shoes together. I rented a Delux room that was like about $800 i believe (Can't remember but expensive) but they were all shot dark and when I saw the original photo it was super dark already.
5. Biggest thing!!!
He lied about returning dates. He said he is not busy during winter (He said he only had 2 sessions in January 2018 and one was me) so it will take 6 weeks but it took longer. My wedding was in January 13 and I got online gallery in April 9. He said he doesn't remember about 6 week return date but said he promised between 6-8 weeks. So ok fine. I asked him when I could get my photos. But then he said he's son was sick so he couldn't work on it. It took 12 weeks.
Did he chose to send it to me after 12 weeks?
NO I had to basically beg him for photos.
Online gallery photos were not my taste. Looked nothing like the portfolio he showed me.
So I asked him to give me all the photos that was took during the wedding. Well, I myself is a photographer and retoucher so I thought I should re-select photos and re-colour balance them and do some photoshop.
(Before wedding he said I can do edits on my own since he doesn't do any photoshop. He only colour balances photo.)
6. When I got online gallery on April 9th, he said he will send USB to my parent's place (Edmonton). So I said If USB could arrive before April 30th then its ok to send to Edmonton address. I waited and waited and waited without texting him. I didn't want to beg him anymore. WHO WANTS TO BEG EVERYTIME?
Ring exchange photo from online gallery was so dark that my hubby's suit was melted in background colour. (IT was sunny morning with hotel window's curtains open). I asked him to please send me unedited photos since he said that dark photo was edited already. On May 7 I begged him again to fix this problem.
HE DIDNT ANSWER MY TEXT.
So I begged him again on May 25 to send me all unedited photos. He said he was in BC. I guess if you are in BC you cannot receive texts.
And then he texted me and complained how he likes "shallow depth of field" and how that is his "personal taste".
HEY, Hope you know that I HAVE 4 YEAR BACHELOR DEGREE IN PHOTOGRAPHY and I am a full time photographer in Toronto. I do weddings, babies, magazine photos, and I was also retoucher for three most popular baby studios in Toronto and worked for fashion studios, wedding studios and baby magazine. I know the difference between "Shallow depth of field" and "UNFOCUSED PHOTO". Sorry but I do know.
He said he will send me unedited photo gallery by May 28th, but that was done on 29th.
I complained that USB was never delivered to Edmonton (said on May29). He said he's wife sent it to my parent's address (Edmonton) in April but that was a LIE I assume. Because I asked him for a receipt (i'm sure he paid shipping fee from his business account so he has to have a receipt for TAX PURPOSE) but he didn't have it. Ok fine so send it to my Toronto address and send me tracking number this time, I said.
June 11th I asked him when I could get the tracking number. He said he was away. He sent it on 12th with tracking number.
And HEY finally USB came.
DOLLAR STORE LOOKING USB with no logos nothing. Single black cheap looking USB. No sorry letter or thank you letter or business card, nothing.
What kind of Wedding photographer sends cheap USB that can be found in dollar store?
At first, I tried to be nice. I have worked in this industry for long enough so I know all clients have their own taste and that's why they compare portfolios. I thought he's portfolio was good enough. He's price was cheap so I was a little worried but I liked his photos. I contacted several photographers that I liked but they were either booked or couldn't come to Edmonton.
I had less than 20 guests (that's including me and groom) since all our friends live in Toronto and overseas and we were planning to have wedding like party in both places. So Im sure it was not had to take such a good moments of our wedding.
I am so disappointed and don't even want to look at my wedding photos. Thank God I have better pre-wedding photos that was shot with another photographer.
Even though his session was cheap, I'd rather hire student photographers. My colleagues shot better than this in their second year of university.
I feel really bad giving him such a negative review, and that's why I didn't write this for such a long time (its August now). But I really need brides to know before they hire this photographer. and I really wish him to study more to become a better photographer.
Cheers everyone xoxo.