Butterfly Photography and Photo Booth Rentals

57 reviews | Vancouver (British Columbia)
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Reviews for Butterfly Photography and Photo Booth Rentals

4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.8
  • Flexibility 4.8
  • Value 4.9
  • Response time 4.9

Awards

57
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  • C

    Carolina H. · Married on 07/08/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Martin, of Butterfly Photography, was friendly, courteous, and professional. During the planning stage and on our wedding day, he advised us on several things, which helped our busy day run smoothly. Because of his creativity and experience, he caught every moment that we could have ever wanted and more!
    When our reception had deviated off the timeline, Martin ensured we got back on it, so that he would be able to capture every special moment. For that, we are very grateful!
    Martin delivered our photos when he promised and we love every one!
    Thank you so much for all your hard work. And thanks for the laughs!
    Carolina & John

    Sent on 02/11/2013
  • [Anonymous]

    2.4
    • Quality of service:
      3.0
    • Responsiveness:
      3.0
    • Value:
      3.0
    • Flexibility:
      3.0
    • Professionalism:
      0.0

    Pre-Wedding photos (for 1 hour):

    Martin is friendly. Quick response to emails, on time and very efficient! It is amazing that we have received the DVD within 2 weeks.
    Did mention to Martin that we were not satisfied with the photos. We weren't trying to take any advantage. Contract was signed and payment was made. All we worried about was that he would also be our photographer on the wedding day. Normally, getting married happens once in a life, having a good photographer is very important. Martin was confident with his products and replied for sure at least we would like some of the photos.
    Suppose we planned to choose one photo from the pre-wedding session to display on our wedding day, however, we ended up had to use the one we took it ourselves with a tripod.



    Wedding photography (for 2.5 hours):

    Martin was on time and confident! He managed to capture all the special moments. We received the DVD within 2 weeks after the wedding day.
    We were quite embarrassed that there were 5 guests complained about Martin's impolite attitude in person on the wedding day. 1 guest among the 5 told us not to pay him. 2 guests among the 5 were upset about Martin having arguments with my aunt who always taking photos in front of him. We understand that was very frustrated. However, if Martin did let us know instead of having arguments in front of our guests, and did give us the opportunity to deal with her, he won’t be considered rude, at least for this issue. How and what he talked to my aunt was very rude indeed. We feel very sorry that my aunt flew all the way to Canada for this. Very bad experience.
    P.S. friends & relatives are shocked that we paid a professional for those photos. Photos from my aunt, who is not professional, are much more better and can see she took them with her heart.

    Sent on 02/06/2013

    Butterfly Photography and Photo Booth Rentals's reply:

    Hi Carol,

    I apologize that my attitude came across the wrong way at your wedding and that you were unhappy with the quality of the photos. I went through your photos several times and the photos are to my standards and are consistent in quality for both your pre-wedding photos and for your wedding photos.

    After you received your pre-wedding photos, I asked you what you would like me to do differently for your wedding photos to ensure that you will have photos you love. I did not receive a response from you with your photography preferences. That was unfortunate as I would have tailored my approach to accommodate what you wanted for your wedding photos.

    I am sorry a few of your guests found the way I talked to your relative was inappropriate. When I arrived to the ceremony site, I noticed a guest with professional camera gear on her and was busy taking a lot of photos of the ceremony site. I introduce myself as the photographer hired to photograph your wedding. We had a friendly conversation and I explained that I was the designated photographer for the wedding and that all guests will need to remain seated during the wedding. She smiled and agreed.

    Before the ceremony started, I also asked the minister to make an announcement asking guests to remain seated during the ceremony. Unfortunately, the minister had forgotten to make this announcement.

    When the ceremony began, the guest immediately got up and started photographing alongside me and even in front of me. As you can imagine this is very disruptive to a professional photographer. I then tapped her on the shoulder and politely asked her to sit down as she was in my photos. She said no and continued going around the ceremony site taking photos and getting in front of my shots. I then asked her a second time to kindly please sit down because she was in the photos. She still continued to photograph the entire ceremony.

    I take my job as a professional photographer very seriously. I work very hard to ensure that my obligations as a professional wedding photographer are met. I asked the guest to sit down so that I could get a greater variety of angles during the ceremony. I did not raise my voice nor was disrespectful to her. I worked extremely hard to get nice photos of your ceremony without her in the frame.

    Nonetheless, I am happy that you found me to be friendly, confident, and responsive. I worked lates nights to ensure to ensure that you received in a timely manner.

    Sincere regards,

    Martin
    Butterfly Photography Inc.
  • R

    R M · Married on 04/08/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Matin was absolutely Amazing! Since the beginning he answered all our questions promptly and gave us some ideas and helped us decide on our photo shoot location for the wedding day.
    On the day of the wedding he arrived on time, confident and with a big smile on his face. I could see and feel that he knows what he is doing, and that made me trust him and be calmer through the whole process.
    He was supper friendly and patient. My Mom loved the way he was handling everything and kept telling me that we made the right choice of choosing him.

    We took pictures in three different locations, but with his time management we didn’t feel rush at all and enjoyed every moment of our time taking pictures. He gave great directions and took amazing photos.

    In time for the family Pictures there was a situation that an emotional guest could have turned the wedding into unpleasant seen, but Martin acted very professional and handled the situation very well. Our guest later was telling us that she actually liked our photographer and he is such a friendly and polite person.

    Despite the busy time of summer bride season, we received the photos less than three weeks and we liked them.

    Overall we had the pleasure of having him capturing the best day of our life, and we feel so lucky that we have hired him. He is friendly, supper talented and great photographer. We would recommend him to anyone!!

    Sent on 28/09/2013
  • A

    Andrea M. · Married on 03/08/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had been looking for a specific type of photographer for weeks and was beginning to get frustrated when a friend referred me to Butterfly Photography. It was EXACTLY the image I was looking for. We met with Martin a few days later and both my husband and I thought he'd be perfect to include in our special day. Martin was so quick to respond every time I emailed and very accommodating to any changes I requested. He was very reasonably priced and his website impressed me immediately. On the day of our wedding Martin was professional yet we had SUCH a fun time with him. He made the whole process very easy and made sure to keep us on track throughout the day. He had a good eye for some gorgeous shots and also asked the groom and I what other types of photos we wanted to ensure we were happy with the end result. Sure enough, as expected.. I loved the finish product! Not only did he take LESS THAN A WEEK to get ALL 900 photos back to me, but I loved every single one. I highly recommend Butterfly Photography!
    We can't thank you enough, Martin!

    Sent on 19/11/2013
  • [Anonymous]

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Martin was quick to respond to emails and very friendly. We had a lot of photos to take in not very much time, but Martin got the job done! He is very time oriented and reliable. He took some great photos, and did exactly what I asked him to do, even though I was vague. He was also incredibly quick to get the photos back! He had photos online for us in under 2 weeks, and the DVD was at our place in less than 3! I was super impressed!

    Sent on 29/07/2013
  • J

    Jacqueline E. · Married on 29/06/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I found Martin a pleasure to work with , he put me at ease on my wedding day! My biggest fear was that I was going to know that there was a photographer there but I didn't even notice him in the background :) Also I did a lot of research on prices and they were extremely reasonable . I would highly recommend them for anyone.

    Sent on 08/07/2013
  • K

    Kirsty E. · Married on 28/06/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Martin did an amazing job at photographing our wedding day. He is super friendly, down to earth and amazing to work with! He is so talented, I couldn't have asked for a better photographer to capture our special day! I would recommend him to anyone!!

    Sent on 08/07/2013
  • [Anonymous]

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We originally contacted Butterfly Photography because of their amazing prices, and now having worked with Rosaline I can say that it would have been worth paying much more. I am so impressed at the quality of service and photos we received, especially since some photographers we considered would have charged at least 2-3 times more.

    Leading up to the wedding, Rosaline was always quick to respond to emails and willing to offer lots of advice. She helped us choose our locations and plan our schedule for the day, reassured us with a backup plan for potentially bad weather, and was very flexible with all of the planning.

    On the wedding day, Rosaline arrived early and was very organized and efficient. She started snapping pictures immediately. We flew through dozens of family photos before the ceremony and had plenty of time to visit a few locations in Stanley Park for bride and groom portraits. Everyone was thrilled that she was so organized and great at giving directions, so we weren't left standing around or wondering what to do.

    At the wedding, our guests all thought Rosaline was very friendly and personable. Several people mentioned how professional she was, and that even when answering questions or talking to guests, she seemed to be continuously taking pictures all night, which is amazing considering she worked with us for eight hours. She managed to capture all the important moments, plus a lot of extras, and make them all look good.

    Both our engagement and wedding photos look amazing, and we got them back very quickly. We have many beautiful photos to remember our wedding day, and it's impossible to tell that we got them for such a low price! The entire process of working with Rosaline was a pleasure, and we would happily recommend her and Butterfly Photography to anyone looking for a photographer.

    Sent on 11/06/2013
  • H

    Hong P. · Married on 11/05/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Professional. Efficient. Patient. Thorough. These are just some adjectives I would use to describe Martin from Butterfly Photography. He was heaven sent and booking him was the best decision I made after marrying my best friend. Not only was he attentive to all my questions before the wedding but he exceeded all my expectations when the day finally arrived.

    We were running a little behind schedule and knew the window to have everything completed before our reception was going to be rather tight. Martin made sure that we were focused and took plenty of pictures with different backgrounds/effects. He was so on point and made the whole experience so enjoyable.

    I also rented a photo booth from Butterfly Photography and to say that it was a success is a complete understatement. Everyone at my wedding raved about how awesome the photos turned out and seeing the constant line-ups at the photo booth; reaffirmed my decision to get one. Definitely money well spent!!!

    For any brides searching for a great photographer at a great price, please look no further than Butterfly Photography. I guarantee that it will be worth every single penny!!

    Cheers!

    Sent on 16/05/2013
  • J

    Jeannine F. · Married on 02/01/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I hired Martin to provide the photobooth for my husband's surprise party. From start to finish, Martin's professionalism and customer service exceeded my expectations. Email responses were quick, they showed up on time and they were very friendly to my guests. I was pleasantly surprised when I received my DVD of images just a few days later. I really appreciated everything that they've done and wouldn't hesitate to recommend them to others. Btw, Martin is also a talented wedding photographer and you definitely should consider him for your wedding. Thank you for everything.

    Sent on 14/01/2013
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