Quality of service4.9
Sent on 27/05/2017
We hired Rachel, one of Chantal's harpist for our wedding. She was to arrive at 9:45 am but was late to the church. She was setting up while guests were arriving, which is unfortunate because I was hoping to welcome guests to some relaxing music. Rachel was average, the music did not resonate as well as what was shown on youtube, I have footage of her which shows her to be a bit somber looking and not too happy to be at the ceremony. I suggest if you're willing to pay this price for a harpist, you may as well just put in the extra $70 to hire Chantal herself.
Thanks for your feedback, I have tried to reach out to you to hear more in detail about what happened from your perspective but unfortunately you have not replied to my phone calls or emails. Rachel mentioned that your guests were outside the church and didn't come in until just a few minutes before the ceremony. She apologizes for arriving a few min late but assured me that she was ready for your guests as they entered the church, however they didn't enter the church until just prior to the ceremony. It was not acceptable that she was a few min late and I have been trying to reach out to you to compensate you for 10min she was late. We are always punctual and this is the first time I ever hear of Rachel being a few min late and I would be more than happy to compensate you for that. I sincerely apologize for that. In regards to her somber performance, I will say that even for myself I look very focused and serious when I play. I know that Rachel can as well because we are concentrating on our music. She was very happy to be able to perform for you but some musicians can look more serious than others while performing. When we filmed our Youtube videos we looked much more relaxed because we had pre-recorded the music :) I do remember that you had a very difficult request for your processional mixing two songs together, using one as an intro as than jumping into the melody of another piece. I know Rachel would have been very focused on that piece trying to give you her best performance for your special entrance. Please feel free to call me or email me to share more details with me about your day, I would love to hear from you! Again I am sorry about this I and wish you both all the best!
Jennifer Williamson, Married on 13/05/2017
Sent on 11/06/2017
Chantal was amazing! Everyone enjoyed hearing her beautiful music! It made our day very special and truly memorable!
Chantal was very professional and always available for guidance with song suggestions.
Thanks so much for your lovely review Jennifer, I enjoyed playing for you and wish you both all the best!
Elizabeth Marsons, Married on 22/10/2016
Sent on 02/09/2016
Chantal came to our home In CALEDON for a Bridal Shower in the garden for 54 ladies of mixed background. She and her music filled our hearts with her selections, her professionalism and even walked around among guests with a magical mini harp. Chantal provided that extra touch to help make everything beautiful and wonderful with beautiful harp music and made our day special ! This was a first time experience and i would recommend her to anyone, even just contemplating ... Have no hesitation in calling Chantal and I guarantee she is worth her weight in gold!
Thanks Elizabeth, your comments made me laugh and blush! You're so sweet, I had a blast at your bridal shower and enjoyed every moment. I honestly felt like I was a guest! Your hospitality was so generous and made me feel so welcome. Next time I'll bring my swim suit :) Good luck with the wedding!
Suzanne Fu, Married on 16/10/2016
Sent on 26/01/2017
Chantal was great! I have a very high stressed job that hinders me from responding as quickly with all the information as I would like.. but Chantal was ever so patient with me during the whole process. Giving recommendations as well as being very flexible. My wedding was just right for me and I know part of it is because Chantal was working her magic with the music during my ceremony. Thank you so much Chantal! You were absolutely Amazing!!
Thanks so much for your sweet words and your review! As a wedding vendor I know that weddings are my day job however it is not a day job for the couples I work with. I am always patient in dealing with my clients as I know you all have busy lives and careers along with your wedding day to plan. It's a lot and an overwhelming time of emotions and packed agendas.That's why I strive to be flexible and easy to work with! The last thing you need is to worry about who you have hired for the most important day of your life. Good luck and all the best to you both! It was a pleasure to be a part of your day!
Justine B, Married on 01/10/2016
Sent on 13/11/2016
Chantal was amazing to work with, and most of all she was professional, responsive and friendly throughout the planning process. We scheduled our wedding ceremony music through Chantal and she (and Rachel) absolutely delivered and is a huge part of making the memories of our wedding even more magical! We got married at Casa Loma in October and Chantal was always there communicating with us up to the week of our wedding and was there anytime we had a question. I highly recommend hiring Chantal for your upcoming event.
Thanks for your great review Justine! We are so thrilled that you were happy with Rachel's performance the day of the wedding! All the best to you both!
Lisa Shaw, Married on 01/10/2016
Sent on 15/11/2016
Chantal played the harp at our October 1st 2016 wedding. She was fantastic to work with from start to finish! Not only was she helpful at providing music options, she was flexible with pieces we want played throughout. Would highly recommend her!
Thanks for your kind words Lisa, all the best to you both and thank you for appreciating how flexible I was to work with! That's something I try to offer everyone of my clients because choosing music is a way to personalize your wedding in a unique way!
Victoria Cabral, Married on 24/09/2016
Sent on 03/11/2016
Chantal Dube was an absolute pleasure to work with. She was very helpful and friendly and definitely provided her expertise. The ceremony was absolutely beautiful, the sound of the harp was gentle, romantic and heart warming. We are so happy that we decided to go with Chantal and not your typical pianist and singer. The harp gave our wedding ceremony a touch of elegance. She also provided us with a wide range of choices for her to play during the ceremony which was lovely. Thank you so much Chantal, you were the graceful element we were looking for.
Thanks for your flattering review Victoria. I am so glad that you valued the sound and elegance of the harp and choose me to perform for your wedding! It was a pleasure! All the best to you both!
Julianna Belcamino, Married on 10/09/2016
Sent on 13/01/2017
We Could not be happier with choosing Chantal for our ceremony music. The songs were beautifully played and everything we could have hoped for, for our special day! So flexible and easy to get along with!
Thanks so much for your review Julianna! All the best to you both in 2017, I truly enjoyed performing for you and your family! Hugs!
Sent on 28/09/2016
Chantal was great! Leading up to our wedding we were unsure about what musical selections we wanted. She sent us some suggestions and it helped us decide! The actual music she played was amazing. A lot of our guests personally told me how much they liked our harpist and even asked for me to forward her contact info. Highly recommended
Sent on 02/09/2016
I wanted to thank for the amazing job you did at Kristen and Michael's wedding - your choices of music and the ambiance you created leading up to the ceremony, the signing of the registry and the recessional far exceeded our expectations!
Not only are you incredibly talented, but you are a warm and caring person who helped make Kristen and Michael's wedding everything they hoped it would be and more!
Thanks for your review Lori, it was a pleasure to work with you all for such a special part of the wedding day! I am glad everything exceeded your expectations, I love my job and I love hearing back about my performance! All the best to you all!