Chantal Dube, The Harpist
58 Somerville Road L7J2Z7 Acton (Ontario) View map

Reviews from Chantal Dube, The Harpist

4.9 / 5 Write a review
  • Quality of service

    4.9

    Value

    4.9
  • Professionalism

    4.9

    Responsiveness

    4.9
  • Flexibility

    4.9
84 reviews
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  • Ashley , Married on 05/08/2017

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Perfect Fit

    Having Chantal play for our ceremony was the perfect touch. I got so many compliments on having her there. I picked out some keys songs that I wanted played and said the rest was up to her and she played wonderful. I would highly recommend her for any event where you want a touch of romance or elegance. Especially for a wedding :)

    Sent on 12/06/2018

    Chantal Dube, The Harpist's reply:

    Thanks for your sweet words and lovely review! I enjoyed performing for your wedding! All the best to you both!

  • Vanessa

    Vanessa Bagworth (Battisti) , Married on 05/08/2017

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Elegant, professional, organized and affordable

    After spending countless months reaching out to individual musicians Chantal dube was recommended to me by a friend that had seen one of her musicians perform. She had our wedding date available and was one of the more affordable options for us so we were thrilled. Naomi Jackson was our harpist for our ceremony at kortright and she was dressed elegantly and incredibly professional. The music selection is already extensive offering plenty of top 40 songs but willing to learn a new one if your event is far enough away and she did in fact learn a new song for me! I was very impressed with my first impression including website and quick email responses. I would recommend!

    The wedding of Vanessa Bagworth (Battisti) and Chantal Dube, The Harpist 1
    Sent on 12/06/2018

    Chantal Dube, The Harpist's reply:

    Thanks for your kind and honest words Vanessa! Thank you for the photo you included as well and mentioning how we come dressed and offer a nice range of music :) All the best!

  • Victoria

    Victoria Pazzano , Married on 14/07/2017

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    This is what heaven sounds like!

    We had harp and cello at our outdoor wedding ceremony and it was absolutely beautiful. I wish I had asked the videographer to record their pre-ceremony set so I could have experienced it. We had 'A Thousand years" featured during the walk down the aisle, and "All I Ask of You" from the Phantom of the Opera played during the signing of the wedding registry. After I signed, I closed my eyes so I could really enjoy the moment listening. The duo could not meet us in person before the Wedding, but they do have videos posted on the Chantal Dubé youtube channel. After checking those out we felt confident in our decision and were excited to book them for our event. I would highly recommend Chantal Dubé's musicians for your live music needs.

    Sent on 17/06/2018

    Chantal Dube, The Harpist's reply:

    Thanks so much for your great review and your confidence in our team of musicians! We are so thrilled that you were able to have a special moment to drink in the romantic sound of the harp and cello! All the best to you both!

  • Orpah , Married on 01/07/2017

    3.2 View more
    • Quality of service:
      Good
    • Responsiveness:
      Good
    • Value:
      Acceptable
    • Flexibility:
      Bad
    • Professionalism:
      Good

    I clicked on “yes” if I would recommend but it’s more “yes” and “no”. Quite steeply priced for an hour of music, book way ahead in advance and be sure to ask if she takes requests if it’s important to you otherwise you won’t truly get a personalised experience.

    Naomi set up in an area that wasn’t agreed on with Chantal so we didn’t get to capture her playing in our wedding video which was unfortunate as the playing was too beautiful to be tucked away in a corner with no visibility. We were lucky it was a small enough wedding for everyone to hear her. We didn’t hear the Game of Thrones theme song that we requested for our outro but what can you do.

    Chantal responds quite quickly to emails which is a plus because wedding planning can be hectic. Very professional in that regard.

    Thanks Chantal and Naomi for your services.

    Sent on 05/11/2017

    Chantal Dube, The Harpist's reply:

    Thanks for your review Orpah, I appreciate your honesty in regards to our music flexibility . We do have a policy in place now that brides need to request special music 8 weeks in advance. This way brides know right up front what they can expect from us. With the amount of weddings we do we are just not able to take last minute requests, there is little time to rehearse and we don't want to jeopardize our level of performance. In regards to where Naomi had to set up, it was raining that day so she had to be under the patio for protection of the harp, it was unfortunate that you had unpredictable weather but the harp is made of natural wood and metals and cannot tolerate even a few sprinkles. I am sorry you did not hear Game of Thrones however Naomi mentioned to me that your guests made some great comments about the piece and really enjoyed hearing it on the harp!
    Thanks for your understanding and for taking the time to write a review. All the best to you both!

  • Chris

    Chris Collins , Married on 10/06/2017

    4.6 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Acceptable
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Chantal played her harp during our wedding ceremony on June 10th, 2017. She did a fabulous job and we got nothing but compliments from our guests. It also added a unique and special feel to the ceremony. Thank you Chantal for your amazing performance.

    Sent on 17/06/2017

    Chantal Dube, The Harpist's reply:

    Thanks so much Chris for your kind words! It's great to hear the guests also enjoyed my performance, it's a real treat for people to see a harp up close since it's a rare instrument! All the best to you both!

  • Victor Lee , Married on 04/06/2017

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Chantal was very sweet, flexible and reliable. It was a rainy weekend but she was willing to wait until the ceremony start and the sunshine to come out.
    She has years of experience working with many of our other vendors.
    Finally, as a harpist, her skills are top notch and her experience working weddings is unrivaled. We had no idea what we were looking for when we first had our initial meeting with her but she was able to guide us through.

    Sent on 14/06/2017

    Chantal Dube, The Harpist's reply:

    Thanks Victor for your detailed review. I appreciated all that you said and took note of. The weather was a challenge that day but I always do my best to work through any challenges for the success of the day! I wish you both all the best! Thanks for allowing me to be a part of your special day!

  • Rebecca Fraser , Married on 03/06/2017

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Chantal's team added a great ambiance the ceremony was missing. Although Chantal wasn't available her team was able to fill in with the wonderful music. I would recommend setting your playlist further in advance and to make sure that part is organized. On our end the ceremony was very last minute and Chantal did a great job accommodating.

    Sent on 30/06/2017

    Chantal Dube, The Harpist's reply:

    Thanks for your kind words Rebecca, I appreciate your helpful feedback regarding the playlist as well! It will make it easier for everyone :) I am glad that Rachel was able to perform for due to the fact that I was already booked! All the best to you both!

  • Rochelle Byres , Married on 27/05/2017

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Chantal is very professional and amazing at what she does. She has a wide variety of songs she can play and that we were able to choose from. Her music added such a special touch to our cocktail hour. I would highly recommend her :)

    Sent on 29/06/2017

    Chantal Dube, The Harpist's reply:

    Thanks so much Rochelle for your lovely and kind words. I am so grateful that I was able to help you in making your day special and unique!

  • [Private User]

    3.2 View more
    • Quality of service:
      Acceptable
    • Responsiveness:
      Good
    • Value:
      Acceptable
    • Flexibility:
      Acceptable
    • Professionalism:
      Acceptable

    We hired Rachel, one of Chantal's harpist for our wedding. She was to arrive at 9:45 am but was late to the church. She was setting up while guests were arriving, which is unfortunate because I was hoping to welcome guests to some relaxing music. Rachel was average, the music did not resonate as well as what was shown on youtube, I have footage of her which shows her to be a bit somber looking and not too happy to be at the ceremony. I suggest if you're willing to pay this price for a harpist, you may as well just put in the extra $70 to hire Chantal herself.

    Sent on 27/05/2017

    Chantal Dube, The Harpist's reply:

    Thanks for your feedback, I have tried to reach out to you to hear more in detail about what happened from your perspective but unfortunately you have not replied to my phone calls or emails. Rachel mentioned that your guests were outside the church and didn't come in until just a few minutes before the ceremony. She apologizes for arriving a few min late but assured me that she was ready for your guests as they entered the church, however they didn't enter the church until just prior to the ceremony. It was not acceptable that she was a few min late and I have been trying to reach out to you to compensate you for 10min she was late. We are always punctual and this is the first time I ever hear of Rachel being a few min late and I would be more than happy to compensate you for that. I sincerely apologize for that. In regards to her somber performance, I will say that even for myself I look very focused and serious when I play. I know that Rachel can as well because we are concentrating on our music. She was very happy to be able to perform for you but some musicians can look more serious than others while performing. When we filmed our Youtube videos we looked much more relaxed because we had pre-recorded the music :) I do remember that you had a very difficult request for your processional mixing two songs together, using one as an intro as than jumping into the melody of another piece. I know Rachel would have been very focused on that piece trying to give you her best performance for your special entrance. Please feel free to call me or email me to share more details with me about your day, I would love to hear from you! Again I am sorry about this I and wish you both all the best!

  • Jennifer Williamson , Married on 13/05/2017

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Chantal was amazing! Everyone enjoyed hearing her beautiful music! It made our day very special and truly memorable!
    Chantal was very professional and always available for guidance with song suggestions.

    Sent on 11/06/2017

    Chantal Dube, The Harpist's reply:

    Thanks so much for your lovely review Jennifer, I enjoyed playing for you and wish you both all the best!

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