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Reviews for SHE's Redefined Beauty Makeup Artistry and Consulting

SHE's Redefined Beauty Makeup Artistry and Consulting

SHE's Redefined Beauty Makeup Artistry and Consulting

Markham, Ontario
4.6 out of 5 rating, 10 reviews
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Reviews

4.6 out of 5 rating
10 reviews
  • Quality of service
    4.6 out of 5 rating
  • Response time
    4.6 out of 5 rating
  • Professionalism
    4.6 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.6 out of 5 rating
90% Recommended by couples

Awards

10
  • Tasmin
    Tasmin V. Sent on 25/05/2022
    1 out of 5 rating
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    No respect for time and policy transparency

    If you’re looking for a trial, I would not bother with this service. You have to wait a month for one available date, and apparently can get booked over 2 days before your trial if someone decides to do an immediate booking without a trial.

    I waited for a month, had sent a deposit for a trial and communicated effectively about my needs for the wedding and the date/time I need available. I was never offered immediate booking when inquiring about the services and timeline as I knew 2 months before the wedding was already a challenging time to book. I was not informed that my request would not be kept in mind while others inquired about the same day. I wasted a month waiting for the trial- of course would book after waiting this long, and with my wedding only a month out, as long as the vendor is confident in their work and professional enough to work out any touch-ups the bride may request. Clearly this service is not capable of accommodating a schedule for brides that does not risk you getting left hanging unless you book a trial (which by my experience took a month, while I’m the one traveling to the vendor location-and having flexibility in my schedule working from home; she only offered one date at the end of the month after inquiry that I could get a trial).

    Good luck ladies.

    SHE's Redefined Beauty Makeup Artistry and Consulting's reply:

    Hello Vanessa, I'm very sorry for your experience. This was an encounter of miscommunication and misunderstanding and certainly one to learn from. I understand how stressful this time can be for brides and I apologize for any undue stress. Have a wonderful wedding day.
  • Jade
    Jade A. Sent on 14/08/2021
    5 out of 5 rating
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    Best experience!!

    I had Shenelle do my makeup for my wedding and she is seriously so talented!!! I’ve had so many people ask me who did my makeup and my bridesmaids, and my moms! My bridesmaids, my mom, and I absolutely loved our makeup looks!! My mom loved it so much she actually started crying (LOL) and she doesn’t wear makeup.

    But seriously, Shenelle was so professional, patient, and she is so gifted in what she does. I am so grateful to have had her do our makeup looks for my special day. I did a wedding trial with her before the wedding day and it was the best decision. Her price is also very reasonable, which I am so thankful for! Thanks again Shanelle for making us all look and feel beautiful.
  • Christina
    Christina Sent on 13/07/2020
    5 out of 5 rating
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    Amazing! Perfect for Every Skin Type and Shade

    Shenelle has been the consummate professional. From the start she’s responsive, proactive, knowledgeable and I can’t tell you how much I appreciate her flexibility with postponing due to COVID. I’m
    Impressed by the wide range of products and techniques for EVERY skin type and colour. She knew my perfect shade of foundation immediately (kind of freaky since it took me years to find the perfect one) and even got rid of my gigantic pores that are always a problem with makeup! I had a photo shoot in a rainstorm and the makeup held for hours and hours afterwards! Would highly recommend and can’t wait to work with her again.
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  • Busayomi
    Busayomi Sent on 06/10/2020
    5 out of 5 rating
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    Exceeded expectations!!!

    Shenelle was an absolute delight to work with!Thank you so much for making me feel extra special and I got so many compliments on how beautiful my makeup was..your patience and professionalism is something to rave about.I’ll definitely be calling on you again!
  • S
    Sandra T. Sent on 29/08/2020
    5 out of 5 rating
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    Beautician

    She was Great from beginning to end . She made my face flawless, I will always go back to her as well as recommend her highly.
  • A
    Andrea B. Sent on 02/08/2020
    5 out of 5 rating
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    Awesome Experience!

    I am happy to have found Shenelle on WW. She was professional, used quality products and adhered to current safety protocol. Shenelle inquired about looks that I liked and incorporated my ideas at our make-up trial. From the trial, we were able to refine my final look. On my wedding day, the make-up was flawless. Plus, it lasted through our photography session, on a hot July afternoon! Thanks Shenelle!
  • T
    Tina M. Sent on 14/08/2020
    5 out of 5 rating
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    Incredible Experience with Wedding Makeup

    I had an absolutely amazing experience with SHE’s Redfined Beauty!

    Shenelle did my bridal makeup, as well as that of my mother and sister (maid of honour) for my August 2020 wedding.

    Shenelle took the time to consult over the phone about our makeup routines and how we wanted our look for the wedding. She also made us feel more than comfortable asking for any changes i.e. lip colour, and was so accommodating.

    Shenelle also took every health and safety precaution when it came to home visits for the makeup trial and actual wedding during the Covid-19 Pandemic.

    The makeup itself was gorgeous and showed up so well in both our professional and home photos. Shenelle asked about my wedding colours and then chose colours for my makeup that complemented them. She is super knowledgeable about and experienced with all types of products, taking into account our skin tones and types, and using difference products that worked best for each of us ex. more moisturizing products for my mom, pore concealer for me.

    I have nothing but the highest praise for Shenelle and highly recommend her for anyone looking for either some glam or a fresh look.
  • A
    Annelta H. Sent on 09/12/2019
    5 out of 5 rating
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    Very professional

    It was my first time being glam up and was very satisfied with the end result
  • T
    Tainya D. Sent on 06/12/2019
    5 out of 5 rating
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    Bridal Makeup

    Shenell is very knowledgeable and efficient. Was a great experience overall.
  • L
    Lou Sent on 06/12/2019
    5 out of 5 rating
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    Feeling beautiful

    Ms. SHE is extremely talented, professional humble person. She did my bridal makeup and I booked her again for several gala events glam ups and everyone was giving me compliments the whole night!
    I love the way the applies the makeup and my makeup stayed on the whole day, I didn’t have to retouch it at all! Thank you so much Ms. SHE for making me feel beautiful!!!