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Weddings

Reviews for Julia Joy Beauty Co.

Julia Joy Beauty Co.

Julia Joy Beauty Co.

Canmore, Alberta
5.0 out of 5 rating, 144 reviews
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Reviews

5.0 out of 5 rating
144 reviews
  • Quality of service
    4.9 out of 5 rating
  • Response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    5 out of 5 rating
93% Recommended by couples

Awards

144
  • Lindsay
    Lindsay W. Sent on 13/03/2024
    5 out of 5 rating
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    Amazing, Highley recommended

    These ladies did an absolutely amazing job on me (bride) and my two bridesmaid's. They showed up on time and went right to work! We all got exactly what we were looking for and more. All three of us got hair and airbrush makeup done, and I have to honestly say, we went to a couple windy places for photos and our hair NEVER MOVED! We were all shocked that is held up to the conditions we put it through lol.

    Great job ladies!!! Highly recommend
  • K
    Kimberley B. Sent on 26/01/2024
    5 out of 5 rating
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    Perfection!

    I had the absolute pleasure of working with Candice for hair and make up and she is such an artist! She had so many helpful suggestions and ideas during my trial when I wasn’t really sure about things and I could not have been happier with the results! Both mine and my husbands moms are not big into makeup, and she was so thoughtful with them and put them at such ease. She was early on our wedding day despite the roads not being ideal, and everyone had so much fun getting ready with her. And to top it all off, we all looked damned good!!! Love her, totally recommend!!!
  • J
    Jacqueline C. Sent on 21/10/2023
    5 out of 5 rating
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    Perfection

    Thank you to the amazing hair and makeup team that made my wedding day extra special! Nadine and Makara, you both worked wonders to make me feel and look beautiful on the most important day of my life (so far!). Your talent, attention to detail, and professionalism were outstanding. I received so many compliments, and it is all thanks to your skill and dedication. I can't recommend you highly enough.

    Julia Joy Beauty Co.'s reply:

    Hi Jacqueline,
    Thanks for sharing your experience with us! Once again, thank you for choosing us to be a part of your wedding day and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
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  • K
    Kim L. Sent on 12/12/2023
    5 out of 5 rating
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    Amazing Experience!

    Nadine did the makeup for myself, my bridesmaids, and my mom. She is amazing and kind! Everyone loved their makeup! I had a great experience dealing with Julia Joy Beauty Co. from beginning to end. Great communication and professional service. Highly recommend!
  • Shelby
    Shelby Sent on 18/11/2023
    4.2 out of 5 rating
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    A hard review to write.... :(

    This is a hard review to write...I want soo much to leave a good review for them! However, looking back at my wedding, when people ask me about the day, I think about how amazing everything was - AFTER the hair and makeup process was done.

    Everyone was fantastic leading up to the day - communication was prompt and they were very accommodating with shifting numbers of bridesmaids needing to get their hair and makeup done, which I soo very much appreciated. I did have to reach out to them to follow up on booking a makeup and hair trial, but they were able to fit me in within a week or two of that follow up.

    Now for the sad part...the team was late due to a trial booked before my wedding. They started a half hour late, and were unfortunately not able to make up the time. I was honestly pulled out of the makeup chair by my mother about 10 minutes prior to when the wedding ceremony was supposed to start - I had no dress on, and, other than my hair and makeup, I was not at ALL ready. I hadn't done photos in my dress, or done the First Look that my husband and I had hoped to do.

    Everyone looked beautiful, but, as the bride, I did not feel prioritized, and it really had an impact on the day.

    I'm not sure if there was a miscommunication about when the ceremony started, but neither artist asked or confirmed the timeline of the day - at least not ON the day, despite very open conversations being had around us as my makeup was being done about how late we were getting.

    I know things happen that are sometimes out of our control, but I feel like more open communication on the day could have helped to salvage the day and make everyone feel special.

    Here's hoping this was a once in a blue moon experience!

    Julia Joy Beauty Co.'s reply:

    Hello Shelby,

    This is Julia, the owner of Julia Joy Beauty Co. Thank you for your review. I’m sorry to read you had a frustrating experience - I really appreciate you bringing this issue to our attention.

    Please accept my sincere apologies and disappointment regarding your experience. Keeping our clients satisfied is important to us, and we would never leave them feeling anything less than satisfied. I apologize that this was not the case, and please be aware that this was a very unusual circumstance. We strive to provide the best possible customer service and quality services at Julia Joy Beauty Co.

    I have sent you a direct email. Thank you again for providing your feedback.

    Kind regards,
    Julia
  • Cara
    Cara E. Sent on 21/11/2023
    5 out of 5 rating
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    Amazing Experience!

    I hired Julia Joy Beauty Co for my wedding and I was so impressed! From the very start the communication and flexibility were both amazing, as I changed how many clients and schedules a few times. My hair and makeup trial was perfect and exactly what I had pictured. I had Nadine and Sara for my team on my wedding day and both were so lovely, kind, fun, and accommodating! I asked for a few adjustments from my trial and they did exactly what I asked. I felt so beautiful, and everyone who had the pleasure of receiving their services looked and felt the same. I would highly highly recommend their services to anyone, the best hair and makeup I have ever had done!

    Julia Joy Beauty Co.'s reply:

    Hi Cara,
    We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Thank you for having us be a part of your big day!
  • Hilary
    Hilary B. Sent on 06/10/2023
    5 out of 5 rating
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    SO Efficient, Beautiful Results!

    My wedding morning timeline was strict as our officiant had a firm finishing time in order to make it to another ceremony. With myself, 5 bridesmaids, and my mom getting ready all before noon, with no wiggle room for a late start, hair and makeup was honestly the thing I was the most stressed about, because if you start late, that could throw everything off.

    Looking back, I didn't need to stress AT ALL, because Nadine and Beth both arrived perfectly early (yes, early!!) to our getting ready suite. I was so over the moon happy, it was the perfect start to such a wonderful day.

    These two talented beauties were so friendly, personable, professional, and fun to have in the room with us that morning, and really helped calm my nerves and give me a seamless start to the day. I couldn't be more grateful.

    Every one of my girls, my mom, and myself were all so happy with the results, and the most amazing thing was how incredibly efficient they worked. We were done miles ahead of schedule, which left us about an hour to have a bite to eat and relax before we had to get dressed and head to the ceremony.

    Communication leading up to the wedding was A+, I felt taken care of the entire time by Nadine who was so sweet to try to organize a trial for me (I live 5 hours away and they are obviously very busy during the season). Ultimately I decided to trust the process and go without a trial, and I felt so comfortable doing so, I don't regret it at all. My look was exactly what I wanted, and they were both able to provide some day of suggestions and advice while doing each of our looks based on their expertise.

    I would recommend this team over and over again to anyone who would listen. If you're getting married in Banff, do not hesitate, hire Julia Joy Beauty!

    Julia Joy Beauty Co.'s reply:

    Hi Hilary,

    We absolutely love that you took the time to write such a thorough review of your experience with us. We appreciate your transparent, unfiltered, and positive words. Reviews like yours help Julia Joy Co. gain the opportunity to showcase all we have to offer to our future brides.
    From the Julia Joy family, thank you for allowing us to be such an integral part of your beautiful day.
  • Alannah
    Alannah C. Sent on 05/09/2023
    4 out of 5 rating
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    Stunning makeup

    I absolutely loved the makeup done for my wedding! The hair was done close to how I wanted but was not as I fully expected it was still beautiful for the day. Thank you!

    Julia Joy Beauty Co.'s reply:

    Hi Alannah,

    Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to admin@juliajoy.ca with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
  • M
    Melanie Sent on 25/10/2023
    5 out of 5 rating
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    Great experience

    We had a great experience with Julia Joy Beauty Co. for our wedding! They were very organized and communicative from the get-go. I opted to do the hair and makeup trial, and both the artist and stylist were very accommodating towards any changes I wanted to make (though they nailed the look I was going for). They made my bridal party feel very comfortable and confident, which we really valued. They took extra time for touch-ups as needed later in the day to ensure we were 100% happy. And, our hair and makeup lasted throughout the night! 10/10.

    Julia Joy Beauty Co.'s reply:

    Hi Melanie,
    Thank you so much for taking the time to leave us a review. We’re so glad to have been a part of your special day!
  • Belle
    Dona B. Sent on 16/09/2023
    4.4 out of 5 rating
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    Great to deal with!

    Great vendor. I had Candice as my hairstylist and Jax as my makeup artist. Both of them deliver what i wanted for my hair and makeup without doing a trial with them. Highly recommended these ladies

    Julia Joy Beauty Co.'s reply:

    Hi Dona,

    Thank you for taking the time to leave your review. We’re passionate about what we do and it’s great to see that it translates into results for our clients!
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