Dixon Jewellers
71.5 Sparks Street K1P 5A5 Ottawa (Ontario) Map
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Reviews for Dixon Jewellers

5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 5.0
  • Response time 5.0

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  • David

    David Dagenais · Married on 23/11/2019

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    Exactly What She Deserves

    Amazing place.

    I first contacted Mathew 2 years ago, around Christmas time. I had a vision of what the perfect ring for my partner would look like. I went to countless jewellery stores and was always told “the features are too complicated and it doesn’t warrant the design.” This all changed when I met Mathew. He was open and willing to take on the challenge of building the perfect ring.

    I described to him the meaning of the ring. I even went as far as trying to figure out how many twists the bands would have and the number of diamonds on the band, in order to be symbolic of our relationship. Mathew asked me why I had chosen a specific style and feature. So I described that the band was to be simple yet stunning, like my partner. The center stone was to represent her heart and I wanted it to be as big and clear as possible.

    Together we went through multiple design stages. For example, changing the diamond sizes on the twist in order to make it look nicer. When it came to choosing the center stone, Mathew knew exactly what I was after. He told me that it would take time, but he was willing to bring in diamonds to show me, until we found the perfect one. Never once did he pressure me into choosing a specific stone. He told me to be patient and that when the moment came, I would know I had found the perfect diamond.

    Well the day came. Mathew presented me with the final stone, and he was right, I knew it was the one for the ring. He agreed that it matched my description perfectly.

    The ring design was completed next and high quality photos were given to me for approval. I once again decided to make changes to the ring. This time adding each of our initials and birth stones to the side of the ring. Mathew agreed it was a very nice touch to the ring.

    When all was said and done, the final ring came out better then I had ever expected. Mathew said the reaction on my face was priceless. He felt the ring was exactly what I had envisioned for my partner.

    All this to say, Dixon Jewelers allowed me to come up with exactly what I felt my partner deserved in order to reflect who she is. Dixon Jewelers accepted the challenge and was fully supportive through this LONGER than normal process (only due to my changes :) ).

    Thank you so much for all your hard work and I look forward to doing more projects with you in the future.

    Sent on 08/12/2018
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