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Weddings

Reviews for Verona Florist

Verona Florist View more information

Reviews

4.8 out of 5 rating
53 reviews
  • Quality of service
    4.8 out of 5 rating
  • Response time
    4.7 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
92% Recommended by couples

Awards

53
WeddingWire Wedding Awards 2016 Winner
WeddingWire Wedding Awards 2015 Winner
WeddingWire Wedding Awards 2014 Winner
  • Leona
    Leona L. Sent on 22/09/2019
    2 out of 5 rating
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    Unresponsive, unable to stick to do other designs not done by them

    If you book them, only choose their work; they cannot follow inspiration pictures from other florists. You will need time and patience on your hands to work with them. Do not book if you are short of time.

    Reasonably priced. The centrepieces and decor for the reception were great and set up on time. However, my bridal bouquet didn’t match the pictures I sent them and didn’t like how it turned out in terms of colour scheme (I wanted more blush, white and hints of peach. Turned out very orange) and shape. It seems like they gave me fewer flowers in the bridal bouquet than advertised in the package and replaced with chunky greens (same with the bridesmaid bouquets). The delivery was late by 30 min due to traffic Sometimes, it took a while to get a response (I Facebook messaged Diane, Facebook page, and sent emails) in the weeks leading up to the wedding and when we called the store, we were just told to wait for a response as Diane is the only one that handles weddings. A few of the flowers from my bouquet were already bending and falling out by early afternoon with minimal use. The boutonnières were wilting and shedding by midday. Overall, great for the price and we liked the reception decor.
  • John
    John Z. Sent on 15/06/2019
    3 out of 5 rating
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    Good quality flowers but slow to respond

    The contact at Verona Florist was not very responsive. Even though their ads were placed on Facebook, they very rarely responded to facebook messages. It wasn't until about a week before wedding day that we found out they responded mostly to emails and then we finally got the contact's email. She was more responsive to emails but she should have communicated to us sooner to use email over facebook messages as well as provide her email. Flowers and arrangement was quite good, though the flowers are not the freshest. Overall, the presentation was great and the price was quite compelling for what we got, however, the communication really tested our patience especially during a critical time in planning an already stressful event. I really wouldn't recommend unless you have lots of patience and to be honest if their communication was better, then I would recommend because I was quite happy with their flowers but the extra stress we got from lack of communication does not make up for it.

    Verona Florist's reply:

    Hi John,

    I am glad to hear you were happy with the product. Please note within a few days of booking, I notified Diana, that since the Facebook promo packages expired, the best form of communication would be via email and provided the email address - and asked that she used email for her main mode of communication because it was monitored daily and we were able to track questions and responses. Diana continued to use Facebook messenger, I also notified her once again in march to switch to email, and provided the email again. The email was also provided on the contract/work order provided. I do have the screen shots of the message requesting Diana to please use email.

    I am sorry for any stress that you may have been caused by lack of communication. We stand behind our work, and quality of flowers and I am glad/happy to hear you were happy with your florals.

    Again, my apologies for any miscommunication and I am happy to hear that other than that, you were happy with your flowers.

    Congratulations
  • Lina
    Lina C. Sent on 21/09/2018
    5 out of 5 rating
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    Beautiful Work!

    Thank you Diana for giving me the wedding of my dreams!
    The flowers were beautiful and the decor set up was exquisite!
    My bouquet, the centrepieces, and all the boutineres and corsages were beautiful!
    Thank you again!
  • illustration stars

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  • [Anonymous] Sent on 14/01/2017
    5 out of 5 rating
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    I really enjoyed working with Diane for my order. She was an amazing lady who met all my needs and budget.
  • S
    Stefania S. Sent on 12/09/2017
    5 out of 5 rating
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    A family run business - They truly put their heart and soul into their work!!
    My husband had used them while we were dating every time he bought me flowers and they were always beautiful.
    They did an even better job for the wedding. We were able to get our flowers and decor there. Diane and her mom were simply amazing. They sat with us to really understand our vision while keeping our budget in mind. The hall was beautiful the day of the wedding. It was a dream come true!
  • L
    Lianne M. Sent on 29/12/2017
    5 out of 5 rating
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    Diane + her team at Verona Florist were incredible to work with for our wedding florals + decor. She was so attentive to all of my ideas and turned my wedding inspirations into a reality! Looking forward to working with them again in the future.
  • Melanie
    Melanie R. Sent on 24/03/2017
    5 out of 5 rating
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    We have booked Verona Décor as our vendor for our backdrop on June 3, 2017 at the Fontana Primavera! I was working with Andrew and have nothing but good things to say about him! He’s very knowledgeable and professional! I am always impressed with every single photo I see on their instagram account. Each week they post something that is absolutely beautiful! These guys are pros! They know how to make a space look absolutely stunning! I am really looking forward to see what they create for us on our wedding day!
  • S
    Sonia Sent on 06/04/2016
    5 out of 5 rating
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    Verona Florist did our flowers for our wedding and we were blown away by how amazing they looked! We received so many compliments on the flowers and we couldn't have been more thrilled. They looked beautiful! Diane and the team did a fabulous job!

    Thank you!
  • N
    Nadine O. Sent on 29/03/2016
    5 out of 5 rating
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    Thank you so much Diane and team. My decor and flowers were ABOLUTELY and amazingly flawless! Thank you for capturing my vision, and not only capturing but making it even better than what I could have envisioned. Thank you for your time, dedication, and for always being so accommodating. Thank you for making the day so special, i wish I could do it all over again just so I could see your beautiful designs again!!! Thank you!
  • L
    Lindsay J. Sent on 04/12/2015
    5 out of 5 rating
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    Diane from Verona florist is nothing short of amazing! She did the decor, bouquets and centerpieces, all of which turned out amazing!! Diane is so easy to work with and great at what she does. Thanks again to Diane and the team at Verona!
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