Reviews for Nineteen Melrose Flower Studio

22 reviews
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Quality of service4.8 out of 5 rating
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Response time5 out of 5 rating
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Professionalism4.9 out of 5 rating
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Value4.8 out of 5 rating
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Flexibility4.9 out of 5 rating
Awards
63 User photos





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Ashley Married on 30/07/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
The flowers were beautiful!
The flowers were gorgeous and went beyond my expectations! Everyone gave compliments about how pretty they were. Would definitely use this vendor again for an event she was so helpful even after postponing twice because of COVID. -
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Marcie D. Married on 28/05/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Couldn’t have loved my flowers more
Marilyn is a mind reader. She captured my vision perfectly. The outdoor ceremony was amazing and the indoor venue looked like a fairytale. I’m so happy. I will never buy flowers anywhere elseNineteen Melrose Flower Studio's reply:
Thank you for your kind words. I loved doing your wedding. Everything we chose together looked fabulous. You were a dream to work with. Wishing you many years of happiness.-
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Lindsay B. Married on 07/05/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Amazing Wedding Flowers
Marilyn was amazing from start to finish with creating the most beautiful flowers for my wedding. I know nothing about flowers and had no idea what I wanted but she was fabulous and she created the most stunning arrangements. I would use her services again in and instant. -
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Hailey D. Married on 23/10/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Flowers for wedding
Marilyn did a gorgeous job! We were beyond thrilled when she walked in the room with our flowers :) would recommend 100%!Nineteen Melrose Flower Studio's reply:
Hailey and Brad,
I absolutely loved designing your wedding flowers. My favorite colour combo of the fall. Wishing you a long and happy life together.
Marilyn -
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Nicole Married on 02/10/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Very knowledgeable and wonderful flowers
What a great experience start to finish. I had an idea and Marilyn was able to help me pull it all together!Nineteen Melrose Flower Studio's reply:
Nicole,
Your wedding colours were amazing and the flowers turned out so beautiful. Thanks for having me be a part of your wedding day. Your kind words are very appreciated. Wishing you many years of happiness. Marilyn-
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+ 2Photos
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Amber B. Married on 24/07/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Amazing Experience!
I highly recommend Marilyn! She exceeded our expectations and was absolutely phenomenal. She was very kind and extremely skilled with expert level abilities. She made our vision come alive and even made it better than we expected. Thank you so much Marilyn for making our special day even more special with your beautiful arrangements :)-
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+ 3Photos
Nineteen Melrose Flower Studio's reply:
Amber, thank you for your very kind words. It was my pleasure and honor to be a part of your day. I love love the design of your flowers. The colours were fabulous. Wishing you all the best now and in the future in your marriage. -
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Margot B. Married on 11/02/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Exceeded Expectations!
We found Nineteen Melrose Flower Shop (Marilyn) through Wedding Wire. I felt Marilyn’s designs matched what I was hoping to have prepared for our wedding.
We connected with Marilyn through video chats, and it proved to be an excellent process. Marilyn easily pulled floral options and designs to give us a clear idea of what she could make for us.
We had to pivot during the wedding planning process - our first wedding date was affected by the Winter Covid lockdown. Marilyn easily pivoted with us and provided new floral options for an early Spring wedding.
We were absolutely stunned by the exquisite floral arrangements Marilyn delivered on our wedding day. We couldn’t have been more pleased! Thank you Marilyn!
Nineteen Melrose Flower Studio's reply:
Hi Margot and Sean,
Thank you so much for your kind words. It was my pleasure to work with both of you for your special day. Wishing both of you the very best in the years to come.
Marilyn -
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Meaghan Married on 06/06/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Wonderful Experience
I would HIGHLY recommend Marilyn from 19 Melrose Flower Studio. She was amazing to work with - so kind and definitely very knowledgable about all things florals. In our first meeting together, she was able to suggest the perfect combination of flowers and greenery for our bouquets and centre pieces based on the images I had shown her. She created a beautiful combination of flowers in the colours of our choice and was able to guide us on which flowers would be in season around the time of our wedding. She was very budget conscious and did not try and upsell us on flowers once. She also provided excellent suggestions on candles that would match our centre pieces and ribbon colours that would match our bouquets. Unfortunately, we never got to see her final product due to COVID-19 forcing the cancellation of our wedding. When the pandemic hit and the fate of our wedding became highly uncertain, Marilyn reached out to us and left us a voicemail message that literally moved me to tears. She was so compassionate and understanding of the situation and offered us a full refund in the event we choose to cancel our wedding. I called her back in tears and spoke to her about all of our options. Not once did she waiver on her offer to refund our deposit in full and in fact stated multiple times that she would support whatever decision my fiance and I would make. I was so touched by how kind, compassionate and empathetic Marilyn was towards the situation with our wedding. In the end, my fiance and I did cancel our wedding and Marilyn refunded our money in full without hesitation. I have no words to describe how thankful I was for Marilyn’s actions during this very difficult time - I wish I could say we had this experience with all of our vendors. We were VERY happy with the service Marilyn provided - she definitely went above and beyond! She was a pleasure to work with and will definitely be our #1 choice should we ever need flowers in the future. Thank you Marilyn!!Nineteen Melrose Flower Studio's reply:
Meaghan, I was so looking forward to designing your wedding this spring. I am deeply emotional for all my couples who have spent so much time planning their beautiful celebrations for 2020. I know we will all come out of this stronger and better for having worked together. Hopefully I'll still be able to provide you with flowers for a future celebration. -
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Jeannie Married on 02/02/20202.4 out of 5 rating
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Quality of service1.0 out of 5 rating
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Responsiveness4.0 out of 5 rating
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Professionalism3.0 out of 5 rating
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Value1.0 out of 5 rating
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Flexibility3.0 out of 5 rating
Started pleasant but we did not receive the quality and freshness or table runners we expected
Everything was fine until the flower were delivered. She was unpleasant with my husband and the flowers did not appear to be fresh nor were they the quality we expected. She had talked us into adding roses to the greenery table runners but when she delivered them, there were no rosesNineteen Melrose Flower Studio's reply:
Hi Jeannie and Jeff,
I am very sorry your experience with my services on delivery day was not what you had hoped. I do remember you being very happy with your bouquets.
I do not remember being unpleasant to your husband, I cannot think of anything I said that would have been rude. I did have 10 very long and heavy garlands that I brought upstairs at your venue that needed to place on the tables. I do remember saying that the tables needed to be cleared to I could put them down. I pinned the boutonnieres on the suits as I said I would do. When I finished setting up, I went back up to you and told you I was finished and wished you a beautiful day.
I also checked on our contract and it said just greenery garland. There was no flowers indicated for the garlands on the contract. Did we talk about it at the time of the consult? I honestly can't remember. I just followed what was written on our contract.
I am very sad that you were not able to come downstairs as I was setting up. I could have run out and got more flowers for you.
I love and am so proud of what I do and how I interact with my clients. This review does not reflect how I do business.
My apologies to both of you for not receiving what you had hoped for.-
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Caitlin J. Married on 04/01/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Absolutely Amazing!
Marilyn was absolutely amazing and super easy to work with, I asked for a LARGE cascading bouquet and that is exactly what I got. The quality of the flowers and attention to detail was spot on. She took what we were describing and made it come to life! I highly highly recommend her for any of your flower needs!Nineteen Melrose Flower Studio's reply:
Thank you Caitlin for your very kind words. I so enjoyed designing your wedding. They were very beautiful! So happy you loved them.
Marilyn-
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+ 3Photos
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