Shannon K. Sent on 05/08/2015
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Quality of service
4.0 out of 5 rating
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Response time
4.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
4.0 out of 5 rating
Jessica was full of ideas in our initial pre-wedding meeting. She was great to deal with and our bouquets, boutonnieres and corsages looked wonderful. She was also willing to allow me to purchase bulk flowers through her, so my sister-in-law could create the centerpieces.
However, when I tried to pay the remaining balance 3 weeks prior to my wedding (in accordance with the contract) she was hard to get a hold of (I believe there was a family emergency). But when I finally did speak to her about 1.5 weeks prior to the wedding she was willing to add those few last minute items I had missed, no questions asked.
Also, the day before the wedding my aunt picked up the flowers and brought them to our reception venue (about 1.5 hours outside of Calgary) and the greenery was missing. Jessica was very apologetic and we coordinated for her to meet with another relative of mine who was just heading out of town. But it did add some additional stress the day before my wedding.
Overall, she was great and I would recommend her. The flowers were lovely!