Sarah B. Sent on 18/08/2017
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Quality of service
5.0 out of 5 rating
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Response time
2.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
We hired The Sugar Cube to create a candy buffet for our wedding this July in Calgary. The set up of the candy table was amazing and fit perfectly with our theme. Alyssa provided us with a great information package on upgrading packaging and available candy selections, which would match our wedding colours and theme. We did end up upgrading to gold Chinese take-out containers, which were so cute. There was a good selection of candy options and we were able to add a few of our favourites. The candy itself was delicious - super fresh and good flavour. We were able to co-ordinate the take-down and linens with Chair Flair (part of Event Core), which worked out great for us. We were able to bring the leftover candy home.
We did have some concern with the length of time it took for Sugar Cube to return our emails. Everything did come together perfectly in the last two weeks or so before the wedding, but would have been nice to get more prompt responses.
We would definitely recommend Sugar Cube and will be looking for more opportunities to work with them in the future.
We hired The Sugar Cube to create a candy buffet for our wedding this July in Calgary. The set up of the candy table was amazing and fit perfectly with our theme. Alyssa provided us with a great information package on upgrading packaging and available candy selections, which would match our wedding colours and theme. We did end up upgrading to gold Chinese take-out containers, which were so cute. There was a good selection of candy options and we were able to add a few of our favourites. The candy itself was delicious - super fresh and good flavour. We were able to co-ordinate the take-down and linens with Chair Flair (part of Event Core), which worked out great for us. We were able to bring the leftover candy home.
We did have some concern with the length of time it took for Sugar Cube to return our emails. Everything did come together perfectly in the last two weeks or so before the wedding, but would have been nice to get more prompt responses.
We would definitely recommend Sugar Cube and will be looking for more opportunities to work with them in the future.
The Sugar Cube's reply:
Sarah - thank you so much for the kind words! It was an absolute pleasure working with you, and I hope your day turned out to be everything that you dreamed :)
I do appreciate the honest feedback on the timeliness of our responses and I do apologize that communication did take a little longer with us. We are currently working on growing our team to include team leads, which will allow quicker replies going forward.
Thank you so much for letting us be a part of your special day - we will you both the happiest (and sweetest) of futures together :)
All the best!
Alyssa