In Casa Gifts - Wedding Favours, Decorations and Accessories
Sharp Rd. L7M 5B2 Burlington (Ontario) Map
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Reviews for In Casa Gifts - Wedding Favours, Decorations and Accessories

4.7 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.7
  • Flexibility 4.7
  • Value 4.5
  • Response time 4.8

Awards

13
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  • L

    L. G. · Married on 07 of September of 2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best experience!

    I have ordered from this company many times and they do not disappoint. Mary in customer service has been very helpful on many occasions. The products are of good quality and shipping is prompt. I would definitely recommend this company!

    Sent on 22/01/2019
  • L

    L Moore · Married on 30 of May of 2018

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      3.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Upcoming Wedding

    It’s difficult to decide on an on line vendor when you don the know anybody personally who have used them and not seen their products. Especially when you’re purchasing items for a very important day (WEDDING). I called to inquiry approximately how long personalized items would take. I was told approximately 3 to 4 weeks for the order time to receiving items (including shipping time as I live across the country). When I placed the order of personalized votive/shot glasses, wooden match boxes, tags, and foil stamped playing cards I was being charged for the set up fee for the glasses x the amount I wanted. I called back and spoke with the same lady (I wish I got her name) and explained what was happening and she apologized, fixed the mistake of the way it was set up on their side when ordering, and gave me a 10% off coupon code on the phone. Everything was ordered on April 2 and received April 25. The glass items came about a week after the other items came as they were shipped separately. All looks fantastic and I’m very excited to give them away to our guests. My only issue is you set up an account with them but there’s no status on it for the whole time so you don’t know how or if your items are complete before shipping. The only thing you get is an order confirmation, set up account information and then order completion with tracking information. I would definitely recommend them. 😳*I ordered some other personalized items as well as shot glasses from another vendor on March 24th and am still waiting for it. I hope it shows up*

    Sent on 29/04/2018
  • C

    Cynthia Silva · Married on 26 of August of 2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Ordering from In Casa Gifts was quick and easy. We ordered our favours (coasters) and cake topper with them - they looked exactly as they did in the pictures and were shipped in the time frame given. They have so much variety for decor, favours, cake toppers, etc. that you will definitely find what you need.

    Sent on 07/09/2017
  • S

    suhaila Thomas · Married on 30 of May of 2015

    1.4
    • Quality of service:
      1.0
    • Responsiveness:
      3.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    If you would like to waste your money go ahead and buy from this website. They sent me the wrong item and when i asked for return they told me they would not refund me for the shipping cost AND I would also have to pay for the return shipping. If that is their policy they need to enlist that on their website so people are aware of what they are getting into. So disappointed. Its companies like these that give online shopping a bad name. I would never recommend this company to anyone.

    Sent on 25/03/2015
  • M

    Natalie Alonzi · Married on 02 of May of 2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I ordered my wedding favours from InCasa as well as some small items to use as prizes for my bridal shower. Great prices and selection, best of all no customs fees as they're in Canada!!

    Sent on 18/01/2015
  • M

    Dianne Da silva · Married on 20 of September of 2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I really recommend this site, I ordered my favours from them. they called me and let me know didn't have a item in which I ordered and they were so great in their service they not only substitute the items, but they never charged me for what that item was, they kept my original price. I highly recommend them, their Canadian too.

    Sent on 08/09/2014
  • J

    Jessica DaCosta · Married on 05 of July of 2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I ordered my favours on the Saturday of the long weekend in May and they arrived the following Tuesday! The service was super quick, the website was easy to use, the quality of product received was great and they weren't super expensive like most boutiques. I know most people either leave behind or eventually throw out wedding favours so I wanted something practical and chose the Language of Love espresso set and our guests absolutely loved them!

    Sent on 16/07/2014
  • [Anonymous] Married on 17/05/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I ordered the hearts in bloom heart shaped boxes. They were beautiful and shipped very quickly. Had very low breakage. So pleased with their rapid fulfillment of my order and heir helpfulness. Highly recommend!

    Sent on 22/04/2014
  • L

    Lilia Spagnuolo · Married on 21 of September of 2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing quality, even more amazing price. A MUST for brides. Used for both my shower & wedding.

    Sent on 17/01/2014
  • J

    Janet Contreras · Married on 06 of July of 2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I ordered my bridal shower and wedding bonbonniere from In Casa and they came in quick, they were just like the picture showed and described. It was easy to order and hassle free which is what any stressed out bride would look for. Between work and planning a wedding it was really hard for me to make time to go out and look for bonbonnieres so online worked just right for me. Totally worth it.

    Sent on 15/07/2013
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