Reviews for Stella's Bridal & Evening Collections

Stella's Bridal & Evening Collections

Winnipeg, Manitoba

4.6 out of 5 rating, 19 reviews

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Reviews

4.6 out of 5 rating

19 reviews

Quality of service
4.6 out of 5 rating
Response time
4.5 out of 5 rating
Professionalism
4.6 out of 5 rating
Value
4.6 out of 5 rating
Flexibility
4.6 out of 5 rating

89% Recommended by couples

Awards

+5 User photos

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Jamie Sent on 16/02/2023

1 out of 5 rating
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Do better…

On January 25, 2023 I bought and paid for my wedding dress in full and it went down from there. On Friday (2 days later) - I received a call at the end of the day and was informed by Deedee, the owner, that I was not able to order my dress due to the fact that it was no longer being made. I was told that protocol was to give 90 days notice of the discontinuance of a dress but apparently she was notified that day that my dress was not available. This all came with little apology and I was told that I could "absorb the information" and come back another day and perhaps put my money spent towards another dress. I told her I would be there the next day and then was told that the only appointment available was at 4pm - this is a bridal shop that just sold me a dress that was unavailable and one would think (or maybe I assumed) that they should bend over backwards to try to help. I was wrong. I was there the next morning shortly after they opened and demanded my money back in full BEFORE I was going to look at an alternate dress. I was refunded by the lady that originally helped me but again with no apology...and of course the owner saved face and didn't have the decency to meet me and offer additional help. NOW to top it all off, my mom and I went back to rack and what did I find? The same dress that was no longer available. I pulled it out and was met with a "whoops, nice catch - that's a mistake." Needless to say we packed up and left. Went to another shop, was teary eyed so told my story of what just happened, found a dress, and was treated like royalty. The owner of 37 years said that in all the time she's worked in bridal, this is the first she's heard of something so horrible. Do better Stella's, do better Deedee.
Alyssa R. Sent on 21/03/2023

5 out of 5 rating
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Xander!! Made my day

Stella’s was a dream. They accommodated for my 5 shopping partners to come with me, listened to my requests perfectly, and made me feel so valued. I had some not so great experiences earlier in the day and Xander specifically turned it all around. We ended up going back to purchase my mother of the bride gown there as well and were treated equally as wonderful.
Kimberly Sent on 04/11/2019

5 out of 5 rating
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Amazing Experience!

I was in search of a specific wedding dress brand that is only carried (in winnipeg) at Stellas. I was a frequent visitor of the shop since my wedding isn't until November 2021 and each time, Ally and the rest of the staff were amazing and never once pressured me and dealt with me patiently while trying on almost all the dresses in the brand I was looking for and letting me know ASAP when the trunk show I was waiting for what scheduled. I finally said yes to my dress and I couldn't have been more happy with my experience so far!

Stella's Bridal & Evening Collections's reply:

Hi Kimberly!

Thank you so much for taking the time to review us. We're very luck to have Ally as part of our team and appreciate that you have included us in your wedding by finding the one at Stella's. You are going to knock everyone's socks off when you walk down the aisle in your gorgeous dress!

Kindest regards,
DeeDee

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Ashley Sent on 19/10/2021

5 out of 5 rating
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Stunning dresses

The collection of dresses available at Stella’s is everything a girl could hope for. Being a plus size woman I was very nervous I wouldn’t be able to find anything to try on and was nervous I wouldn’t find a dress. I was wrong I tried on over 15 dresses the consultant also brought different styles I was not considering and surprised me with how I liked them. I found my perfect dream dress with Stella’s and would recommend them to anyone! The staff is friendly and make you feel comfortable!
Jessica F. Sent on 08/01/2022

5 out of 5 rating
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Amazing all around!

Loved every moment at Stella's. Every single staff member is super helpful and definitely listen to what you want/are envisioning. Can't speak highly enough of them!
Kelly D. Sent on 13/12/2020

5 out of 5 rating
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Excellent experience

I bought my dress in July at Stella's. They were incredibly helpful. They let me choose a bunch of dresses that caught my eye. Once I tried them on they thoughtfully picked out other gowns based on what I liked about the dresses I chose. I ended up with a dress I never thought I would have liked but I am so happy I found the one with their help.
Stella's Bridal & Evening Collections's reply:

Hi Kelly,

Thanks so much for allowing us to be part of your day. You chose a beautiful gown and Deena was thrilled to have been the one to help find it for you. On a side note it's also a personal favourite of mine! Congratulations from all of us at Stella's!

Kindest regards,
DeeDee
Tess Sent on 02/03/2020

5 out of 5 rating
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The Best of the Best

Stella’s is the best place to shop for wedding and bridesmaids dresses! I had the pleasure of working with Caitlin for my shopping experience and she is so kind and attentive and made the experience very easy. All my girls loved her as well! Stella’s is the best!
Stella's Bridal & Evening Collections's reply:

Tess!

You were an absolute pleasure to work with and running into you on your wedding day and getting a pic with you was the best thing we've experienced this year! There's nothing better than realizing the vision our brides have and I remember so clearly doing it with you! Thanks a million for sharing your experience with us!

On behalf of Caitlin and myself we wish you all the best in your future!
Kindest regards,
DeeDee
Luisa K. Sent on 28/08/2018

5 out of 5 rating
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Best experience I had

They responded to message on Facebook very quickly and I was able to make an appointment efficiently. When I was there the staff was very helpful and very nice, the shop is very beautiful, clean and the staff will help you choose dresses within your price range.

Stella's Bridal & Evening Collections's reply:

Hi Luisa,

Thank you for taking the time to review us. You made a beautiful choice for your wedding gown and we'd love to see pictures of your big day! Please send some to www.stellasbridal.com. Thanks for finding the one at Stella's!

Kindest regards,
DeeDee
Sabina G. Sent on 08/03/2020

4.8 out of 5 rating
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Perfect A-line bridal dress, thank you Stella's in Winnipeg, MB, Canada!

Ah the wedding dress, always a classic special moment for a bride, which was my experience with Stella's Bridal. I would like to say a big thank you to Stella's Bridal for helping me find my gorgeous wedding dress! I never thought an A-line dress would be for me, as I went in looking for more mermaid style but I felt beautiful in my gown by Rebecca/Maggie Sottero. Although alternations were not cheap at Stella’s, I was very happy with the fit of my dress and straps. Gorgeous colours and selection at Stella's too, highly recommend.
Monica C. Sent on 26/06/2019

4.6 out of 5 rating
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So friendly

I had a great experience shopping for my dress here. Brynn was so much fun and helpful. They also have me tips on where to buy a cheaper belt. I ordered my veil separate from my dress so it came later and they were supposed to call me when it got in. However it was a month away from my wedding and I had to call them to see if it was there and it sounded as if it had been there for awhile. Not a big deal, just why they got a lower score
Stella's Bridal & Evening Collections's reply:

Hi Monica,

We appreciate your feedback and will take your comments to heart and make sure we do better going forward. That photo of you and your husband is so beautiful and heart-warming. Thanks for finding the one at Stella's!

Best wishes,
DeeDee