Reviews for Runway Bridal

Reviews

4.9 out of 5 rating

4.9 Excellent

4.9 out of 5 rating

187 reviews

97% recommend it

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• Quality of service
  4.9 out of 5 rating
  4.9
• Response time
  4.9 out of 5 rating
  4.9
• Professionalism
  4.9 out of 5 rating
  4.9
• Value
  4.8 out of 5 rating
  4.8
• Flexibility
  4.9 out of 5 rating
  4.9

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Awards

187

• Stephanie H. Sent on 24/07/2023
  4 out of 5 rating

  4.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Beautiful dress - cost of “extras” such as a dress bag was alot

  Had a great experience trying on dresses with the staff and great selection.
  Purchasing of the dress was easy, it arrived early and picked up with out issue.
  However it came with an inappropriate bag for the dress and was another $100 to get a proper bag.
  Accessories were expensive and I ended up saying no because the dress itself was expensive.
  Alterations not included and they will give you a few names but other places have seamstress affiliations and arrange for you.
  In the end I found a great seamstress who told me the other stores provide the proper bags no extra cost as well as set up the alteration appointments etc.
  End of the day, dress was gorgeous and arrived on time

  Had a great experience trying on dresses with the staff and great selection.
  Purchasing of the dress was easy, it arrived early and picked up with out issue.
  However it came with an inappropriate bag for the dress and was another $100 to get a proper bag.
  Accessories were expensive and I ended up saying no because the dress itself was expensive.
  Alterations not included and they will give you a few names but other places have seamstress affiliations and arrange for you.
  In the end I found a great seamstress who told me the other stores provide the proper bags no extra cost as well as set up the alteration appointments etc.
  End of the day, dress was gorgeous and arrived on time

  Runway Bridal's reply:

  Congratulations on tying the knot Stephanie!
  We are so happy you enjoyed your experience at Runway Bridal. I am a bit confused about your garments bag details though as we do include a fabric garment bag with all of our wedding dresses (unless purchased during a sample sale). We do offer some value added packages that offer an upgraded bag, with other services included. We would love to chat more about it, I don't see you in our system under the name you have on Wedding wire, but if you want to reach out to us directly we can take a look into it! info@runwaybridal.ca
• Sadie E. Sent on 15/09/2023
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Great energy

  All the stylists bring an amazing energy to your dress buying experience. Beautiful store with a great set up for reveals to your group. I purchased my dress, veil, hair comb, and Mrs. Jean jacket from them.

  All the stylists bring an amazing energy to your dress buying experience. Beautiful store with a great set up for reveals to your group. I purchased my dress, veil, hair comb, and Mrs. Jean jacket from them.
• Nicole W. Sent on 18/11/2020
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0

  So Happy With My Dress

  Brooke was such a professional throughout my dress shopping process. I was concerned being a plus size bride that I would feel uncomfortable or that my dress options were limited. I did not feel that way at all! Very glad I chose Runway for my dress, and that I got a great deal at their sample sale.

  Brooke was such a professional throughout my dress shopping process. I was concerned being a plus size bride that I would feel uncomfortable or that my dress options were limited. I did not feel that way at all! Very glad I chose Runway for my dress, and that I got a great deal at their sample sale.
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• Leah Sent on 23/08/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Brooke was extremely helpful & honest. Giving me the input that I needed, and considering everything from the venue to my personal insecurities & concerns. I'm so happy with my dress and cannot wait for the big day! I wouls recommend Runway Bridal over ANY and every local bridal salon!

  Brooke was extremely helpful & honest. Giving me the input that I needed, and considering everything from the venue to my personal insecurities & concerns. I'm so happy with my dress and cannot wait for the big day! I wouls recommend Runway Bridal over ANY and every local bridal salon!
• Alanna L. Sent on 24/02/2017
  4.6 out of 5 rating

  4.6
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Loved Runway Bridal! Great selection of gowns and the owner was amazing! Very professional, understanding and nice. I found My dream dress and enjoyed every minute of the appointment!!
  Thanks Again!!!

  Loved Runway Bridal! Great selection of gowns and the owner was amazing! Very professional, understanding and nice. I found My dream dress and enjoyed every minute of the appointment!!
  Thanks Again!!!
• Jacqueline G. Sent on 18/03/2017
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Brooke was super helpful and listened to exactly what I was looking for. She gave me all her attention, helping me find the most perfect dress for my big day! :) so glad I said YES to a dress! Thank you again Brooke!

  Brooke was super helpful and listened to exactly what I was looking for. She gave me all her attention, helping me find the most perfect dress for my big day! :) so glad I said YES to a dress! Thank you again Brooke!
• Sarah S. Sent on 09/01/2017
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Brooke was very accommodating with me through all 3 appointments I had at her bridal boutique .. I would and do recommend her to anyone looking for wedding & formal dresses. She has a variety of styles and so many beautiful dresses; it makes it hard to make a decision !

  Brooke was very accommodating with me through all 3 appointments I had at her bridal boutique .. I would and do recommend her to anyone looking for wedding & formal dresses. She has a variety of styles and so many beautiful dresses; it makes it hard to make a decision !
• 
  [Anonymous] Sent on 28/02/2017
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  Great experience. Christine was amazing and very helpful. I would definitely recommend this shop to anyone looking for bridal or bridesmaid dresses. The prices are very reasonable and they have a huge selection.

  Great experience. Christine was amazing and very helpful. I would definitely recommend this shop to anyone looking for bridal or bridesmaid dresses. The prices are very reasonable and they have a huge selection.
• Katie F. Sent on 06/10/2016
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  :) great experience.????????????????????????????????????????????????????????????????

  :) great experience.????????????????????????????????????????????????????????????????
• Brittany D. Sent on 10/01/2017
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Runway Bridal made my wedding dress shopping the best experience this far in the wedding process. My consultant offered feedback on the dresses I liked and what I was looking for, she was very attentive and allowed everyone to be involved in the process. I was nervous about shopping for a wedding dress as it is such a special component of the wedding day, but Runway Bridal eased my nerves instantly! I now have the dress of my dreams and loved every second of the search! Thank you Brooke and your entire staff at Runway Bridal!

  Runway Bridal made my wedding dress shopping the best experience this far in the wedding process. My consultant offered feedback on the dresses I liked and what I was looking for, she was very attentive and allowed everyone to be involved in the process. I was nervous about shopping for a wedding dress as it is such a special component of the wedding day, but Runway Bridal eased my nerves instantly! I now have the dress of my dreams and loved every second of the search! Thank you Brooke and your entire staff at Runway Bridal!

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