One Love One Dream

57 reviews | Courtice (Ontario)
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Reviews for One Love One Dream

4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 5.0
  • Value 4.9
  • Response time 5.0

Awards

57

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  • K

    Kelsea Madden · Married on 19/05/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing amazing amazing!

    I emailed with Janet a lot, and ended up buying bought a beautiful essence of Australia dress for a phenomenal price, made to feel like a princess, such a special experience, so accommodating, even took out the dress for me to make sure i could try it on properly ensuring it was "the one" before purchase! my mother in law is buying her dress there today and im going back for my bridesmaids! I CANNOT SAY ENOUGH WONDERFUL THINGS ABOUT THIS STORE ITS STAFF AND OWNER. Thank you to Janet, Rayvnne, and Natasha for helping me find my dream gown and being so so wonderful!

    Sent on 09/07/2018

    One Love One Dream's reply:

    Your gown is so beautiful, Kelsea. So happy that you said "YES" and can't wait to see you again with your bride tribe.
  • S

    Sarah · Married on 17/05/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great Experience

    I have visited One Love One Dream Bridal 3 times now and I have had a wonderful experience each time. The staff members are so friendly and helpful! I would recommend Alison - she was so helpful and really listened to me and made me feel comfortable.

    Sent on 10/07/2018

    One Love One Dream's reply:

    Thank you so much, Sarah, for your review!
    It has been wonderful working with you. So happy you found a dress that is perfect for your day!
  • Angela

    Angela Draskovic · Married on 13/04/2019

    2.8
    • Quality of service:
      2.0
    • Responsiveness:
      4.0
    • Value:
      3.0
    • Flexibility:
      3.0
    • Professionalism:
      2.0

    Nice people, but they were unable to measure well or order the right size dresses

    I did like the store, the dress, and the people. They were very nice. This is my first ever negative online review. The store does not alter, so the one thing they do is help you find the right dress and order it in the right size. They were unable to do a good job of measuring my party well and, of the five of us, ordered one wrong size all together, two right because we measured ourselves and asked for a size up to be ordered, and two very tight...but able to be let out in time for the wedding day. The dress size challenges made it very difficult to be ready on time for my big day, but we made it. It was not an enjoyable experience and it added stress leading up to the wedding for all of us.

    I’m sorry to have to write this...my advice check your measurements and make sure you see the size chart for your dress and that the right size is ordered.

    Sent on 22/04/2019

    One Love One Dream's reply:

    I appreciate having the opportunity to address your facts for inaccuracies. All bridesmaids were measured on Dec.13 by myself and I have 40 years tailoring experience. No measurements were submitted to us, where your girls measured themselves "correctly". We have contracts signed by all our clients who agree to colour, size and we looked over the size chart with each bridesmaid. Your daughter's dress fit perfectly, ML wanted a very snug fit, her dress came in too tight and I altered it to a perfect fit (in 13 days for no additional cost). LH phoned us on Dec.14, one day after I measured her, requesting me to order her 1 size down from what she signed the contract for. I clearly outlined to her the risk of the dress being too tight (and indeed it was). This was her specific request, this is a fact that you may not be aware of. TK said that she was intending on losing weight after Christmas, unfortunately the dress was too tight in February and I re-ordered her a larger dress (at no additional cost). There was added stress and challenges to get the dresses ready on time because you moved your wedding date up by one month, due to unfortunate circumstances. Our store will continue to provide the best service possible and will continue advising our clients to check the manufacturer's size charts at time of ordering.
  • Lindsay

    Lindsay · Married on 01/12/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Fantastic experience!

    I was very apprehensive about shopping for a dress, and was worried I wouldn't find anything to try on in my size. Lindsay from One Love helped me find several dresses to try and I walked away with my dream dress!!!

    Sent on 07/05/2018

    One Love One Dream's reply:

    Thank you, Lindsay. It was wonderful working with you, we value your business and look forward to seeing you soon.
  • S

    Stephanie Douma · Married on 17/11/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Highly Recommend

    One Love One Bridal dressed my bridesmaids, my mom, and myself, and I could not have been happier with the experience! They were the third bridal studio we visited and by far the best in customer service and dress options. From the moment we walked in those doors, the staff worked on creating a relaxing and joyful experience for our shopping. The staff made the entire process run seamlessly. I will definitely be recommending One Love One Bridal to all my engaged friends.

    Sent on 24/11/2019

    One Love One Dream's reply:

    Thank you for your kind words, Stephanie. It's in our nature to provide top-notch customer service. It was a pleasure to meet you and work with your entire bridal team and we would love your recommendations.
  • R

    Rima · Married on 29/09/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience finding my dress here! Staff very helpful and the owner is customizing my veil! :) recommended for bridal gowns, and accessories! Alterations as well as the owner does alterations herself!

    Sent on 08/01/2018

    One Love One Dream's reply:

    Rima, it was our pleasure meeting you and your family. Your gown is stunning and the customized veil will be a perfect compliment to your bridal vision. Thank you for your recommendations.
  • Alison

    Alison Hapon · Married on 28/09/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience and service!

    I purchased my wedding dress with One Love, One Dream this past weekend with my mom, sister, and cousin. It was an awesome experience. Janet was so accommodating. We did not book an appointment, hoping to be squeezed in, but were surprised to have an entire room complete with a couch for the bridal party, a large fitting room, and podium to try on your dress with mirrors surrounding. Janet was very helpful and even suggested adding tulle to the shoulders of my dress to add a little something different and unique to my dress. When I had decided on my dress, we were given champagne and a sign with I said yes to the dress! for pictures. It was a great experience and I cannot wait for my dress to arrive. I will be recommending One Love, One Dream to everyone looking for bridal dresses and prom! Alison

    Sent on 17/01/2018

    One Love One Dream's reply:

    Thank you, Alison. It was wonderful working with you and your family. Can't wait to see you in the dress of your dreams. So happy to be just a little part of your big day.
  • A

    Alexandria Mckay · Married on 24/08/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I recently found my dress at One Love One Dream. I went in there a bit embarrassed as my budget wasn't very big, but the consultants were amazing to work with and found me an amazing deal on a beautiful dress. It wasn't anything like I had originally planned for myself, but Janet really knows what she's doing! I would definitely recommend any future bride to come here for her dress

    Sent on 31/10/2017

    One Love One Dream's reply:

    Thank you so much, Alexandria for your kind words! Your dress is absolutely perfect for an August wedding! Looking forward to seeing you again soon!
  • Elizabeth

    Elizabeth Avery · Married on 11/08/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had an absolutely amazing experience at One Love One Dream Bridal! Since the very beginning when I first inquired about making an appointment I have received top-notch customer service. I messaged the Facebook page two separate times with questions and both times their responses were prompt and thorough. The online booking system on the website made it easy for me to schedule the appointment when it was convenient for me, and I received a confirmation email the following day (which I gathered to be from an actual human instead of an automated response). I wanted trying on wedding dresses to be a fun and special day for me and my group of girls and One Love One Dream definitely exceeded my expectations. We had our own private room with chairs and snacks and a consultant working with us exclusively which made me feel important and that they value my business. The shop is beautiful, clean and organized. Our consultant Amanda was friendly and knowledgeable - she was so helpful through the whole process, answering questions, making suggestions, and having fun with us. They provided champagne when I said "yes" to the dress and let us have our own little celebration, I was never rushed out of the store or to the cash. In all the excitement, I left my wallet in the store and I didn’t even know it, and they gave me a call to let me know they found it and that it would be waiting there safe and sound for me whenever I could come get it. I bought a sale dress off the rack that requires a couple of small repairs and I received a follow up email to assure me that it is being taken care of for me! We could not have asked for a better experience. It is so great to have such a big part of the wedding planning taken care of - and to have had a totally painless, stress-free experience. Thank you so much!

    Sent on 28/09/2017

    One Love One Dream's reply:

    Thank you, Elizabeth for your kind and heartfelt words. We loved working with you and can't wait to see you again, soon.
  • Travis

    Travis · Married on 21/07/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    On Friday, October 27th I visited One Love One Dream for my bridal gown. The ladies there were so wonderful. Before attending my appointment a was involved in an accident, therefore for my appointment I was wearing a knee brace and was on crutches. The ladies were so helpful and accommodating with everything to do with my appointment. I had an idea of what I was looking for in a dress prior to my appointment, the girls really brought my vision of my perfect dress to life. When I said yes to the dress I was treated by all the girls and champagne to celebrate. I am so happy with my dress and extremely excited to wear it on my wedding.

    Thank you One Love One Dream for making this experience so special.

    Sent on 31/10/2017

    One Love One Dream's reply:

    Thank you so much for your kind words! The dress is made for you and you are going to be a gorgeous bride! All the best for a speedy recovery! Hope to see you again soon for anything else you may need for your wedding day :)
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