I had attended this store three times (as well as many other salons) trying to find the perfect dress. They were always accommodating and professional. One time I booked an appointment the other two I just called to see if I could drop in and they were able to accommodate me both times. They never pressured me to purchase anything and were at my complete service the entire time my bridesmaids and I were there. They allowed me all the time I needed and didn't rush me. They let me try on my dress with hair accessories, a veil, necklace and jewelry and shoes! Not a single thing I asked for was declined. The staff was amazing :) After finally deciding on the dress, I was able to negotiate a price that better fit my budget and was able to place a down payment and make an affordable payment plan. I have an appointment to look for bridesmaid dresses next month and am really looking forward to dealing with them again. I highly recommend them to everyone! You will not be disappointed :)
Sent on 20/01/2019
One Love One Dream's reply:
Thank you, Amber. I'm so glad we could accommodate your request and fit in with your planned budget. We look forward to your future visits with your bridesmaids and we have suit rentals for the gentlemen as well.
Taylor S.
· Married on 03/10/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
I wish I went there first
We went to One love, One dream bridal after many fittings and wish we went there first. Amanda was amazing and helped us set up dresses in the room and have them prepared for me to try on. As we went she suggested dresses that she thought I would like based on my preferences and dislikes with previous dresses. She went above and beyond my expectations and made my experience wonderful. I would recommend them to anyone. upon saying yes to the dress, champagne was brought out and we were able to snap cute pictures to get that instagram moment captured.
Sent on 22/10/2019
One Love One Dream's reply:
Thank you so much, Taylor, for your review. We are so happy to have made your wedding dress shopping experience wonderful!
So happy you could get pictures to capture the moment so you can remember it for years to come. We wish you all the best on your perfect wedding day!
Corette S.
· Married on 26/09/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Janet is the absolute best!
Janet was an absolute gem to work with. She made me and my daughters feel so special, at home and welcome. The experience was fun for all of us and Janet went way above and beyond to help us out even though we were on a very strict timeline and with COVID issues also. Go to One Love, One Dream, you will be thrilled! She has a great selection and she is very reasonably priced. And this lady knows her stuff. She even found the perfect accessories. Our day was magical, and a lot because of Janet.
Sent on 06/01/2021
One Love One Dream's reply:
I am so happy that everything came together for you and your family for your special day. You have all the magic and I just threw a bit of pixie dust on top. Thank you so much for your kind words, Corette.
Keshia B.
· Married on 20/09/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
I bought my dress during COVID-19!
Was so happy I was able to schedule and buy my dress during COVID-19! Even though safety precautions were in place Janet and Alison made the experience stress free and comfortable.
Sent on 13/06/2020
One Love One Dream's reply:
Thank you so much, Keshia! Your dress is absolutely stunning!!
Thank you for support our small business and shopping local. Look forward to seeing you again to help you find dresses for your bridal party or even suit rentals for the gents! Take care.
Tracy
· Married on 19/09/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Excellent Experience
Allison helped me. She fanned out my train on each dress I tried on. She took pictures for me seen as I went alone. She was very helpful. No pressure. I would shop here again.
Sent on 05/08/2020
One Love One Dream's reply:
We love assisting our brides to find the perfect dress. We appreciate having the opportunity to work with you, take pictures, however, it is that we can help, that's what we are here for. Your dress is simply breath-taking and can't wait to see pictures from your big day. See you again, soon.
Kailey O.
· Married on 19/09/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Awesome Experience!
I first saw One Love One Dream at a bridal fashion show & loved their dresses! I made an appointment to come into the store & had the best experience! First of all - they have so many beautiful dresses! I fell in love with a few and luckily was able to make my decision and found the perfect wedding dress!
The consultant that worked with me was great!! So helpful :). Was an awesome experience for my mom, sister & I. I recommend this store to everyone looking!
Sent on 11/02/2020
One Love One Dream's reply:
Kailey, we are so happy you fell in love with the dress of your dreams. We do pride ourselves with experienced consultants and exceptional service. Look forward to seeing you, again, soon.
Nikki R.
· Married on 04/09/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Absolutely amazing
I went in just wanting to try on some dresses and I had such an amazing experience from start to finish and there was so much variety in dresses I found the one! The entire experience from start to finish was nothing short of perfect!
Sent on 28/04/2019
One Love One Dream's reply:
Nikki, we are so happy you found the perfect dress for your wedding day!
Thank you so much for your kind words!
Hope to see you again to outfit your bridal party :)
Ashley L.
· Married on 08/08/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
I found my dress!❤️
I had a great experience finding my wedding dress. The staff was super friendly and helpful. They provided me with information on the dresses and possible alterations I may need. They kept the dress on hold for me and I was back the next day to purchase!
Sent on 12/12/2019
One Love One Dream's reply:
Thank you, Ashley. You are beautiful inside and out, especially with the wedding dress you chose there won't be a dry eye on your special day. Keep us in mind for any other bridal party fashions.
Samantha
· Married on 02/08/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Awesome team and great selection!
With one week to go I needed a dress and this team made it happen! They went above and beyond to ensure not only did I leave with the perfect dress but that it was a fun and stress free experience. The selection is amazing both in style selection and price range. I highly recommend visiting this team!
Sent on 24/08/2020
One Love One Dream's reply:
We love helping our brides find their dream wedding dress!
We are so happy you had a stress free and fun experience! Finding your dream dress is so important but so is having a wonderful experience!
Love your dress on you so much!! You look so happy!!
Thank you so much for your review, Samantha.
Nicole M.
· Married on 25/07/2020
4.6
Quality of service:
4.0
Responsiveness:
5.0
Value:
4.0
Flexibility:
5.0
Professionalism:
5.0
Great experience(s)!
I went to One Love One Dream three times before buying my dress there on Saturday. Each time I went, the staff was patient, stuck within my budget and gave me lots of options. I didn’t find them pushy and I never felt pressured to buy, unlike how I felt at some other stores in the Durham area. Make sure to check them out!
Sent on 07/10/2019
One Love One Dream's reply:
Thank you, Nicole, for your recommendation. We believe in no-pressure sales and no customer is ever on the clock for how long they take or how many times they return. We love to see you each and every time you come through the door. See you again, soon.
