Grace Wedding Gown Specialists - Gown Care
3678 St.Clair Avenue East M1M 1T2 Toronto (Ontario) View map

Reviews from Grace Wedding Gown Specialists - Gown Care

5.0 / 5 Write a review
  • Quality of service

    5.0

    Value

    5.0
  • Professionalism

    5.0

    Reply

    4.9
  • Flexibility

    5.0
11 reviews
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  • Meghan

    Meghan Walsh , Married on 07/07/2018

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Nadine and Grace Team are a dream!

    Thank you so much for taking such great care of my WTOO separates gown (Effie Skirt and Lula Corset). You exceeded my expectations and I'm so impressed with not only the work you've done, but your customer service. Nadine was a delight and really made me feel like I was leaving my gown in good hands.

    We will definitely keep you in mind for future occasions and will recommend to our friends and family. Thank you again!!

    Sent on 16/10/2018

    Grace Wedding Gown Specialists - Gown Care's reply:

    Thank you so much for your kind feedback. We're thrilled that we exceeded your expectations in creating a wonderful and memorable experience here at 'Grace'. Recommending us to your friends and family is the highest compliment you can give us- Thank You!! Wishing you health & happiness always!

  • Anna

    Anna Warunkiewicz , Married on 02/06/2018

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Amazing work

    Amazing results! My dress had “seen a good party” and Nadine, and her crew, were able to make it seem like it was like new! The sequins sparkle, and the stains from dirt and grass are completely gone!

    Sent on 31/07/2018

    Grace Wedding Gown Specialists - Gown Care's reply:

    Thank you Anna for your kind feedback. We are so happy that you were pleased with the results of your recent gown care. Nothing beats getting rid of dirt and grass stains and making sequins sparkle instead! Thanks for giving us the opportunity to care for your gorgeous gown. Wishing you health and happiness always!

  • Tanya

    Tanya Charles Iveniuk , Married on 11/05/2018

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Amazing, friendly, flexible service!

    It was the easiest, most enjoyable, and amazing process to work with Nadine and the crew at Grace Wedding Gown Specialists. Their customer service is top notch and they're so accommodating to my busy schedule. I was so pleasantly surprised with my gown preservation. My dress is so perfectly displayed in the preservation box and it's so much more beautiful than I imagined it could have been. They are so informative about the whole process, how materials decompose, and the precautions they take to aid your gown in being preserved. Thank you so much for allowing me to fall in love with my dress all over again!!

    The wedding of Tanya Charles Iveniuk and Grace Wedding Gown Specialists - Gown Care 1
    Sent on 08/08/2018

    Grace Wedding Gown Specialists - Gown Care's reply:

    Wow thank you Tanya for your amazing feedback. We are so thrilled that you have fallen in love with your wedding gown all over again and have a wonderful keepsake to enjoy in the years to come. We wish you many years of happiness!

  • Svetlana , Married on 14/10/2017

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Thank you for being so wonderful from the first step! You not only managed to bring my wedding dress back to life but also reminded me all wonderful moments of my special day. It's a true pleasure working with Nadine - she will take care of you like you are a family member. It's an honor to meet Grace. What wonderful ladies they are! Dear brides, if your wedding dress has any meaning to you and you want to keep it, I would encourage you to talk to Nadine or Grace. I know that most of time a wedding means huge expenses and cleaning is not cheap.... But think about it.. Your dress brings so many priceless memories....Maybe you want to open a box a few years later to renew vows or give it to your daughter? All the best, Svetlana

    Sent on 10/01/2018

    Grace Wedding Gown Specialists - Gown Care's reply:

    Dear Svetlana...Thanks for your kind words and encouragement to others looking for gown care. You’ve defined the foundation of why we are so passionate about our family business... It’s because of the joy that your wedding gown brings to you and reminders of special moments of your wedding day that we help wonderful people like you care for such a special keepsake from your wedding day. Thank you for giving us that opportunity to share in the journey of a special chapter of you life. We wish you and Ben health & happiness Always!

  • Izabela Popova , Married on 28/07/2017

    4.8 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Good
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Excellent Results!

    Thank you, Nadine and team for doing such a wonderful job of cleaning my wedding dress! My wedding gown is massive with a lot of intricate details, including applique, lace and beading. The team at Grace Wedding Gown Specialists not only cleaned it beautifully but also protected it during the entire time that it was in their care. I was impressed with the service and very happy with the end result. My dress is so shiny and clean! I highly recommend them! I am confident that my dress will now last me for many more years and will be a treasure to remind me of my wedding day. Thank you!!

    Sent on 26/02/2018

    Grace Wedding Gown Specialists - Gown Care's reply:

    Thank you so much for your review and kind words! We absolutely love working on gowns as beautiful and intricate as yours and our whole staff take great pride in knowing that they've helped to care for your gown. We love to hear that you're just as pleased with the final results. Wishing you health and happiness!

  • Tracy Gagliotti , Married on 17/09/2016

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    The day of my wedding was a rainy and muddy day. The bottom of my lace dress was just covered and I wasn't sure how well it was actually going to be cleaned. Ultimately it didn't make sense to clean it and then try to sell it... so preservation was the way I decide to go. Grace Wedding Gown Specialist were professional, caring, and took the time to answer all of my questions. The end result? My dress is beautifully cleaned and well preserved. I am happy to know that my dress was in the best of hands and stored the best way possible. Before and after photos below.

    Sent on 31/05/2017

    Grace Wedding Gown Specialists - Gown Care's reply:

    Thank you Tracy for your lovely feedback. We are so happy that you were pleased with the end results of your gown care. We are even more thrilled that you now have a beautiful family heirloom to enjoy in the years ahead. Wishing you health & happiness always!

  • Ashley

    Ashley , Married on 18/06/2016

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    After calling a few wedding gown cleaners, I chose Grace Wedding Gown Specialists because they were helpful over the phone, were upfront about their pricing, very professional when I went in for my consultation, and already had excellent reviews. I am selling my wedding dress so it was very important to me that a very good and professional job was done with my designer dress and Grace delivered. Not to mention Grace and Nadine are super lovely women!

    Sent on 26/07/2016

    Grace Wedding Gown Specialists - Gown Care's reply:

    It was an absolute pleasure to help you in caring for your gown Ashley! We have no doubt that your designer gown will sell quickly! Wishing you health & happiness always and thanks again for allowing us to be part of your wedding journey.

  • Patricia Cheung , Married on 28/05/2016

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Grace and Nadine did an absolutely amazing job cleaning and preserving my dress and veil. They were very friendly, professional, and wonderful to work with. I`m so thrilled that my dress will be well preserved and perfect for the future.

    Sent on 15/11/2016

    Grace Wedding Gown Specialists - Gown Care's reply:

    It was such a pleasure to care for you gown Patricia! We are so happy to provide you with a beautiful family heirloom to enjoy for many years to come. Wishing you health & happiness always.

  • [Private User]

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    I was looking into getting my wedding dress properly cleaned and preserved after my wedding day and started researching online and talking to newly married brides on where to go to have it done. I found Grace Wedding Gown Specialist and decided to inquire about their gown services.

    In speaking to Grace, I got all answers to all my questions and decided to meet with here. Grace is very pleasant to work with. She went through the cleaning and preserving process in detail and took the time to fully examine the specific areas of my gown that needed special care. Grace was very pleasant and made you feel very comfortable in leaving my wedding gown with her.

    Overall, I am very happy that I met Grace and her team. Grace gave me peace of mind that she properly cleaned and preserved my wedding gown for years to come.

    Sent on 18/02/2014
  • R M , Married on 01/05/2010

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Grace was terrific. I brought her an off-the-rack silk gown in blush that had already been altered for me. It was pretty dingy when I brought it in, definitely looked off-the-rack! It also had a pen mark and some spots. When I got it back 1 week later, it was perfect. Not a hint that it had ever been tried on - it looked brand new! In fact, Grace called a few days beforehand to ask to keep it an extra 2 days because they had found some additional spots that we had not noted and wanted to make sure they had it as clean as possible. Grace went above and beyond again when she instructed me on the packing of my gown for my destination wedding - even though I did not buy the destination gown bag that they sell! Instead, she gave me plastic and lots of tissue and careful notes on how to put it into my own garment bag - it came out great. She even gave me some stain stick/brush just in case of spills. All of this for about $76! She did give me a discount for working with The Bride's Project, a non-profit in Toronto that sells donated gowns for a cause... you'll be able to find my wedding gown there soon! I definitely recommend Grace for gown cleaning and thank The Bride's Project for the excellent reference.

    Sent on 12/05/2010

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